St Joseph of Harahan
Save405 Folse St, New Orleans, LA 70123
For more information about senior living options: (844) 490-3973
The experiences shared about St. Joseph's reflect a complicated mix of frustration, fear, appreciation, and relief, all centered on the care of loved ones and the people who are supposed to help them transition from hospital to home, or into a more supportive setting. Across the reviews, families describe a range of encounters - from hopeful moments of progress and genuine kindness to troubling breakdowns in communication, delays in necessary paperwork, and moments that left caregivers and residents feeling neglected or unsafe. Taken together, the stories portray a place where the day-to-day reality can swing dramatically depending on staff, time of day, and which individuals are on duty.
One recurring thread is the discharge and placement process, and the frustration when it goes awry. In one account, a social worker named Ms. Woodson is accused of being lazy and unhelpful, with a specific story about a Saturday discharge that complicated plans to move a father into an assisted living facility. The family had toured a facility and wanted the new placement to be ready to receive him, but after emailing the necessary assessment, they say Ms. Woodson promised to complete it by Friday and then dragged their plans into Monday. The narrative escalates into a claim of dishonesty and delay - with feedback that the assessment was never completed on time and that the patient ended up staying at home unsafely, awaiting a paperwork job that someone else could have handled. The family asserts they were told the email was never received, a claim that adds to a sense of distrust and a perception that the process was being manipulated to avoid facilitating a smooth transition. The takeaway in this thread is a clear sense of being stranded and frustrated, with a belief that better communication and timely completion of the necessary formalities could have prevented unnecessary risk and anxiety.
Beyond the discharge saga, the reviews of St. Joseph's overall care reveal a broader spectrum of experiences. Several reviewers describe serious, even traumatic, conditions during shorter or longer stays. One person who stayed for a month reports dramatic weight loss, from a higher weight to 75 pounds lighter, coupled with food that was "disgusting and always cold" and a rigid, non-negotiable use of diapers rather than bedpans. They describe leaving in a far weaker state, deeply depressed, and with an overwhelming sense of horror at the care environment. This account underscores a fear that under varying levels of staffing and attentiveness, residents can deteriorate quickly, not just physically but emotionally.
Amid these darker notes, other reviews highlight that there are indeed staff members who stand out for their care and kindness. The therapy team is repeatedly praised as exceptional, with many residents and family members pointing to physical therapy as a bright spot that helped residents regain strength and move toward going home. Several commenters commend therapists and specific aides or nurses - names like Desiree, "nurses aide V," and "Jay" come up as people who demonstrate warmth, competence, and a genuine commitment to residents' progress. A supervisor in upstairs activities also receives positive mention, alongside remarks that the overall therapy experience and personal connections with certain caregivers are meaningful, even when other aspects of the facility feel strained. These voices emphasize that, when staffing is adequate and the right people are present, the care environment can be energetic, supportive, and hopeful.
There are also damning accounts of neglect and mismanagement that color the overall impression of the facility as a place where families must advocate aggressively for basic needs. One reviewer paints a stark picture of a mother who rang a bell for assistance and was ignored for an entire day, ultimately forcing the family to intervene in other ways to obtain essential medicines and support that should have been readily available. There are also stories of long wait times for nursing attention, miscommunication between departments, and an overpowering sense that the facility does not consistently treat residents with dignity. The most pointed critique describes a culture where staff may lie to families to avoid accountability, with some families feeling compelled to remain calm and patient in order to protect their loved ones from further harm or mistreatment. The underlying mood here is a warning: do not assume things will be okay without persistent advocacy and oversight.
In another thread, a reviewer who identifies a broad sense of neglect across administrative, nursing, and caregiving staff emphasizes a lack of humanity and compassion. The narrative sounds a cautionary alarm about understaffing and systemic issues that lead to missed calls, delayed responses, and a general sense that residents and their families must fight for even the most basic respect and care. Yet even within this weight of criticism, there are moments where kindness and consistency show up - whether in specific staff members who go the extra mile or in the reassuring presence of therapists and aides who demonstrate patience and empathy, even if they are working within a strained system. The contrast between moments of genuine compassion and routine neglect underscores a complex dynamic: the care facility can feel like a place of warmth and progress on one day and a source of fear and disappointment on another.
Despite the breadth of negative experiences, the reviews also offer a hopeful countercurrent: positive, real-life stories of improvement and gratitude. A patient who describes herself as "self-sufficient" again emphasizes gratitude for the therapy team that helped her regain independence and enable a successful return home. Another account speaks of a relative who benefited from skilled therapy for about 20 days and eventually thrived enough to express sincere appreciation for the staff's efforts. These messages stress the importance of high-quality rehabilitation services and a culture of encouragement, showing how effective therapy, attentive nursing, and respectful, empathetic behavior can transform a difficult stay into a meaningful step toward recovery.
Taken together, the collection of experiences paints a nuanced portrait of St. Joseph's. The facility appears to be a place where strong, dedicated staff can make a profound positive difference, particularly in therapy and daily interactions with residents who feel seen and supported. Conversely, the same setting can feel chaotic and disheartening for families when communication breaks down, when administrative processes impede timely care, or when understaffing leads to delays and perceived neglect. For families evaluating this facility, the landscape is best understood as contingent on the specific people on shift, the level of staffing at any given time, and the willingness of the leadership to address concerns openly and promptly. If you are considering St. Joseph's, it may be wise to ask detailed questions about discharge planning, who handles assessments and paperwork, how call lights are managed, and which staff members are known to go the extra mile for residents, so you can build a clearer picture of what your loved one's experience might look like.
St Joseph of Harahan in New Orleans, LA is an assisted living community that offers its residents a variety of amenities and convenient access to essential services. Situated in a vibrant neighborhood, this community provides a comfortable and supportive environment for seniors to enjoy their golden years.
For those who appreciate a good cup of coffee or a delicious meal outside the premises, St Joseph of Harahan is surrounded by 5 cafes and 12 restaurants offering diverse cuisines to cater to every taste. Whether residents desire a quick bite or a leisurely dining experience, they have plenty of options within easy reach.
Nature lovers will also find solace in this community as there are 2 parks nearby. These green spaces provide opportunities for peaceful walks, picnics, or simply enjoying the fresh air amidst beautiful surroundings. Residents can easily connect with nature and take advantage of the outdoors.
Ensuring access to healthcare is vital for any senior living community. St Joseph of Harahan excels in this aspect with 16 pharmacies located within close proximity. This allows residents to conveniently obtain their prescription medications and any other necessary health supplies without having to travel far.
The wellbeing and comfort of residents are further prioritized through the presence of 10 physicians nearby. Whether individuals require routine check-ups or specialized medical attention, they can easily find trusted healthcare professionals who are accessible within minutes from the community.
Transportation options are aplenty around St Joseph of Harahan, with 8 transportation services available nearby. This provides easy accessibility for seniors who may require assistance in reaching their desired destinations or attending appointments.
Additionally, entertainment options are abundant for those seeking cultural enrichment. With 2 theaters near the community, residents can enjoy live performances, movies, and various forms of entertainment without having to go far.
Lastly, peace of mind comes from knowing that there are 4 hospitals situated within proximity to the facility. In case of emergencies or medical situations requiring immediate attention, residents can quickly access quality healthcare services in a timely manner.
Overall, St Joseph of Harahan offers a well-rounded assisted living experience, combining comfort, convenience, and essential services to ensure that residents can enjoy a fulfilling lifestyle.
St Joseph of Harahan is located at 405 Folse St, New Orleans, LA 70123 in Jefferson Parish, Louisiana
St Joseph of Harahan on seniors.fyi includes 5 photos including images showing interior, decor, seating area, waiting area, paintings, plant, building, entrance, and more.
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