Comfort Keepers of Metairie, LA

Pros

• The company is described as wonderful to work for, with staff who are nice, kind, professional, and welcoming.
• The company goes out of its way to help caregivers and matches them with the right clients to ensure comfort.
• ReBevca set up weekend sitters who were attentive, friendly, and helpful.
• The Slidell/Metairie team, including caregiver Nancy, provided wonderful, professional, and compassionate care.
• The staff were experienced and extremely caring, and the office team was accommodating and responsive.
• The service and care were outstanding from start to finish, with quick and professional assistance.
• Administrators listened, advised on service levels, and promptly provided a qualified caregiver.
• The care period was flexible, with staff keeping families informed and a pleasure to work with.
• The experience was handled professionally, and the company earned the highest recommendation.
• Jennifer delivered exceptional, empathetic care and left a lasting positive impression.

Cons

• The company was described as extremely unreliable, with two consecutive no-shows and no explanation given.
• The reviewer would never recommend the company to anyone.

Review

ComForCare Home Care presents itself through a chorus of deeply positive experiences that highlight a company-wide commitment to clients and their families. Across several accounts, the staff are described as kind, professional, and welcoming, with a clear focus on supporting both the people needing care and the caregivers who provide it. The overarching impression is that the organization goes the extra mile to help caregivers feel supported and to ensure families feel confident in the care their loved ones receive. This client-centered approach shines through in countless small and large ways, from thoughtful matching of caregivers to the right clients to the smooth execution of care plans during challenging times.

One standout note centers on a caregiver named Re Bevca, who arranged sitters for an entire weekend and left a lasting impression. The sitters are portrayed as attentive, friendly, and helpful, clearly contributing to a sense of reliability and warmth for the family. The weekend care arrangement demonstrates the company's ability to respond to immediate needs with competent, compassionate personnel, contributing to a sense of ease during what can be a stressful time.

In Slidell, families shared particularly heartfelt experiences with a caregiver named Nancy and the broader ComForCare team. Families described Nancy and the staff as wonderful, professional, and compassionate, underscoring the importance of quality in-home care for loved ones. The sentiment is that having ComForCare in the home brings comfort and assurance, as caregivers provide attentive and respectful support to their patients.

Caregivers in both Slidell and Metairie are portrayed as experienced and extremely caring, with the office staff going above and beyond to ensure coverage. Even when schedules required frequent adjustments or changes in plans, the team remained accommodating and unfazed, a reflection of reliable support and flexible service. The consistent message is that families would choose ComForCare again in a heartbeat, thanks to the dependable and thoughtful care provided.

Several reviews highlight the overall service experience as outstanding from start to finish. The initial contact is described as quick and professional, with staff listening to needs, explaining levels of service, and providing appropriate guidance. A qualified caregiver is often in place promptly, and throughout the care period, families are kept informed and the care team remains flexible. The caregivers are described as a pleasure to work with, and the entire process - from the first call to the final steps of closing out service - receives high praise and a strong recommendation.

Beyond routine in-home care, stories emphasize the humanity and empathy shown during end-of-life care. One account recounts the hospice house experience, where Jennifer, a nurse aide, went above and beyond to ensure the comfort of a mother-in-law. Details such as providing a sponge bath on the day of passing reveal a level of compassionate care that lingers in memory, leaving a lasting positive impression on the family. The gratitude expressed for the empathy and dedication shown during such a sensitive time underscores the heart of ComForCare's impact on families and communities.

The chorus of feedback also includes broad affirmations of value and character: "Absolutely love it," "Best care for my friend's family," and "Wonderful company with even more wonderful people." Caregivers are frequently described as considerate, friendly, and reliable, with strong endorsements from families who would recommend the service to others. Several reviews note sustained support for specific family members, such as a mother who has benefited from ongoing care since hospital discharge. In these stories, caregivers are praised for their conscientiousness, kindness, and the positive difference they make in daily life.

Not every note is without concern, however. One review stands out as a cautionary counterpoint: "This company is extremely unreliable. My parents scheduled them two nights in a row and both nights this company no showed. How unprofessional. No explanation given as to why they didn't show. I would never recommend this company to anyone." This negative experience contrasts with the predominantly glowing feedback and serves as an important reminder that, like any service, consistency can vary. It also highlights the value families place on clear communication and reliability, underscoring areas where any provider must continually strive to meet expectations.

Taken together, the collection of experiences paints a vivid portrait of ComForCare as a company that generally excels at delivering compassionate, professional in-home care. Families credit the organization with thoughtful caregiver matching, responsiveness to changing schedules, and a culture of empathy that supports both patients and their loved ones. While there are isolated concerns, the prevailing narrative is one of gratitude and trust - an impression of a company deeply invested in the best possible care for clients and their families, across multiple locations and care scenarios.

Located in Metairie, Louisiana, this area offers a variety of amenities and services within close proximity. With a range of dining options such as Drago's Seafood Restaurant, Sonic Drive-In, and Waffle House, residents can easily find delicious meals nearby. Additionally, there are several pharmacies including CVS and Walgreens for convenient access to medications and healthcare needs. For medical care, there are numerous physicians' offices specializing in various fields such as family practice, dermatology, and pediatrics. Nearby theaters like AMC Clearview Palace 12 offer entertainment options while cafes like Cafe Du Monde provide relaxing spots to enjoy coffee and pastries. Hospitals like Tulane - Lakeside Hospital and Ochsner Medical Center are also conveniently located for any healthcare emergencies. Overall, this area in Metairie offers a vibrant community with easy access to essential services for seniors looking to settle in a convenient and well-equipped neighborhood.

Restaurants

• Drago's Seafood Restaurant (0.1 miles)
• Sonic Drive-In (0.8 miles)
• Raising Cane's Chicken Fingers (1 miles)
• Waffle House (2.4 miles)
• Sonic Drive-In (3 miles)
• Bakers Dozen Cafe (3.2 miles)
• Cafe Navarre (3.4 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)

Physicians

• East Jefferson Family Practice (0.7 miles)
• Advanced Plastic Surgery (0.8 miles)
• Napoleon Pediatrics (1.1 miles)
• Diagnostic Imaging Services – Metairie Veterans (1.2 miles)
• Allied Adult & Child Clinic (1.2 miles)
• Koppel Dermatology (1.2 miles)
• Eye Surgery Center Of Louisiana (1.2 miles)

Theaters

• AMC Clearview Palace 12 (1.4 miles)
• AMC Elmwood Palace 2 (3.8 miles)

Cafes

• Cafe Du Monde (1.7 miles)
• Starbucks (2.2 miles)
• Corner Cafe (2.5 miles)
• Grounded Coffee Cafe (3.5 miles)
• Cafe Du Monde City Park (4.2 miles)
• Café du Monde (5.8 miles)

Hospitals

• Tulane - Lakeside Hospital (1.8 miles)
• Ochsner Medical Center, International Department, Magnetic Resonance Imaging (3 miles)
• The Gayle and Tom Benson Cancer Center (3.4 miles)
• SE Louisiana Veterans Hospital (5.5 miles)

Parks

• New Orleans City Park (4.1 miles)
• Pig Newton Park (5.1 miles)

Transportation

• Ride Share Pick Up (5.7 miles)
• TSA Security Checkpoint (5.7 miles)
• The Club MSY (5.7 miles)
• Main Terminal (5.7 miles)
• TSA PreCheck (5.8 miles)