NOLA @ Home Care in Metairie, LA
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3200 Ridgelake Drive, Suite 204, Metairie, LA 70002
For more information about senior living options: (844) 490-3973
They are wonderful to work with and always very helpful. The company fosters a supportive, respectful environment with strong leadership and a true commitment to both employees and clients. The team is collaborative and focused on growth, integrity, and high-quality service. They consistently deliver on their promises and are highly recommended as a great place to work. NOLA Home Care is an excellent company to work for; the staff are amazing and employees feel appreciated. The environment is pleasant, with friendly staff and clients. The staff are friendly and the caregivers are dedicated and caring. NOLA Home Care provides compassionate, high-quality care for the elderly and brings peace of mind to families. The office staff are sweet, helpful, and responsive. The caregivers are attentive, professional, and genuinely love what they do.
Some reviewers claim the company lies to employees about shifts and promising start times that never materialize. One reviewer describes the owner as aggressive and condescending and would not trust him with their grandparents. A reviewer alleges discrimination, claiming they were fired for wearing African American headwear. A reviewer criticizes pay as horrible and describes scheduling as inflexible, with a stressful, rules-heavy environment. A reviewer argues the orientation is misleading, with emphasis on families over caregivers and poor communication.NOLA @ Home Care in Metairie is best suited for families who want highly personalized, in-home support that preserves independence while delivering steady, compassionate assistance. This agency shines for seniors who prefer to stay in their own home, especially when dementia, memory care needs, mobility limits, or post-hospital recovery require consistent, hands-on help. The service model centers on careful caregiver matching, 24/7 on-call availability, and proactive communication from a leadership team that remains actively involved. Families consistently report peace of mind from caregivers who feel like trusted members of the home, not temporary workers, and from an owner and office that stay engaged through every stage of care.
Those considering alternatives should note that NOLA @ Home Care is not a facility or a memory-care community; it is a home-care agency focused on in-home support. If a loved one requires a structured, on-site living environment with 24/7 nursing oversight or specialized medical programming on a campus, a traditional assisted living or dedicated memory-care community may serve better. Similarly, families operating under tight budget constraints or those seeking guaranteed, full-time shift stability with minimal caregiver turnover may want to compare a few other agencies or consider a facility that offers more predictable, built-in staffing. A small number of reviews raise concerns about scheduling clarity and leadership style, so due diligence is essential.
The strongest proffer from the reviews is the depth of compassionate, reliable care and the quality of the caregiving team. Families repeatedly commend caregivers who are punctual, patient, and genuinely caring, with notes kept for medications and daily routines that translate into real continuity of care. The office staff earn praise for responsiveness, ongoing communication, and the ability to coordinate quickly during medical transitions or hospital discharges. The owner's hands-on approach and the 24/7 on-call capacity help ensure that a family's questions are answered and adjustments are made promptly, which many families say reduces anxiety during difficult times.
These strengths offset potential downsides by delivering measurable, practical benefits: rapid mobilization after a hospitalization or crisis, customizable care plans, and a family-centric approach that treats loved ones with dignity and respect. While a minority of reviewers mention dissatisfaction with shifts, pay, or perceived priorities, the prevailing pattern across dozens of testimonials is consistent excellence in care quality, accessibility, and personal attention. In essence, the risk of inconsistent care is mitigated by handpicked caregivers, meticulous matching, and ongoing oversight from a leadership team that remains deeply engaged in daily operations.
Decision-makers should use a clear framework when evaluating NOLA @ Home Care. If at-home comfort, dementia-capable aides, flexible scheduling, and 24/7 accessibility align with family goals, this agency is a strong fit. If the plan hinges on guaranteed long-term shifts, strict cost controls without room for exceptions, or a preference for a facility-based social environment and on-site medical staff, alternatives deserve consideration. Prospective clients should request a detailed care plan, a caregiver-matching rationale, and written terms covering shifts, schedules, rates, and modifications to the plan, so expectations remain aligned.
The practical next step is to schedule a face-to-face assessment with the owner or a senior member of the team, and to bring the family member who would receive care. Ask for caregiver profiles, expected visit frequencies, and how notes are shared with the family. Confirm 24/7 on-call availability, emergency procedures, and how care plans adapt to changing needs. Request references from families with similar dementia or mobility concerns, and probe about pricing, including what is included in the rate and what could incur additional charges. For families prioritizing attentive, home-based care delivered with warmth and professional rigor, NOLA @ Home Care warrants serious consideration before making a final choice.
New Orleans International (6 miles away)NOLA @ Home Care is an assisted living community located in the vibrant city of Metairie, LA. Situated in a convenient location, this community offers its residents easy access to various amenities and services in the surrounding area.
For those who enjoy a morning cup of coffee or catching up with friends over snacks, there are five cafes nearby where residents can indulge in delicious pastries or sip on their favorite beverages. Additionally, there are numerous restaurants in the vicinity, providing a variety of cuisines for residents to choose from when they want to explore different culinary experiences.
Nature enthusiasts will appreciate the presence of a nearby park, offering a serene environment for leisurely walks or picnics amidst beautiful green spaces. For those who require medical attention and access to pharmacies, NOLA @ Home Care is conveniently surrounded by 26 pharmacies and 21 physicians' offices nearby. This ensures that residents have easy access to medication and healthcare services whenever needed.
Furthermore, entertainment options are also abundant near NOLA @ Home Care. With two theaters in close proximity, residents can enjoy live performances or catch the latest movies without having to travel far. In case of emergencies or more specialized medical services, three hospitals are conveniently located nearby as well.
Overall, NOLA @ Home Care provides its residents with a supportive and comfortable environment where they can receive personalized care while enjoying the diverse amenities available in the surrounding community.
Located in Metairie, Louisiana, this area offers a mix of dining options, including Drago's Seafood Restaurant and Waffle House for convenient meals. For healthcare needs, there are several pharmacies nearby such as CVS and Walgreens, as well as various physicians' offices like East Jefferson Family Practice and Koppel Dermatology. The entertainment scene includes theaters like AMC Clearview Palace 12 and cafes such as Cafe Du Monde for leisurely outings. Nearby hospitals like Tulane - Lakeside Hospital provide quality medical care, and parks like New Orleans City Park offer opportunities for outdoor activities. Transportation is easily accessible with ride-share services and TSA checkpoints within a short distance. Overall, this area provides a convenient and diverse environment for seniors looking to settle in Metairie.
NOLA @ Home Care is located at 3200 Ridgelake Drive, Suite 204, Metairie, LA 70002 in Jefferson Parish, Louisiana
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