A New Day at Home in Overland Park, KS

Pros

• Deb H is a caring caregiver who does a great job and provides excellent service.
• First Light Home Care consistently provides skilled and reliable caregivers.
• Laura goes above and beyond, is kind, thoughtful, and engages with her client's life.
• Cynthia is caring, professional, and a huge blessing to the family.
• Sherry is engaging, attentive, and loves her job.
• Kendra is punctual, reliable, and lifts her client's spirits.
• Nadia Felonia is phenomenal as a caregiver.
• Brittany R handles shopping, errands, meals, and personal care with excellence.
• Melanie S is an amazing caregiver.
• Zae is kind and always on time.
• Ruth is a caregiver who listens and cares for her client.
• The office staff are caring, top-notch professionals.

Cons

• The reviewer notes that a substitute caregiver was "kind of a dud."
• The reviewer says that other providers were not good, citing overcharging, unreliability, and not being careful.
• The reviewer was skeptical about home care at the outset due to prior bad experiences with other agencies.

Review

This in-home care partner is best suited for families who want a loved one to stay at home in Overland Park and need a highly dependable, compassionate caregiving team. The ideal client is someone facing memory challenges or physical limitations that require daily living assistance, medication management, personal care, light housekeeping, and meaningful companionship. It's particularly strong for families seeking steady caregiver matchups, proactive planning, and responsive office coordination that can adapt as needs evolve. For families pursuing a true facility environment with 24/7 on-site medical supervision, or for those needing intensive live-in support, exploring alternatives - such as memory-care communities or other in-home providers with continuous medical oversight - may be prudent.

Across the board, the standout pro is the caliber of caregivers. Reviews repeatedly praise staff for genuine care, reliability, punctuality, and professional demeanor. Clients report hands-on help with personal hygiene, kitchen and bathroom duties, meal preparation, and medication reminders, all delivered with calm competence. The caregivers also handle practical tasks that keep a home running - light housekeeping, errands, even pet care - without prompting. The personal touch matters: caregivers are described as attentive, empathetic, and capable of forming trustworthy, comforting relationships with clients. When a caregiver becomes a steady presence, the experience shifts from "extra help" to real, ongoing partnership.

Another major strength is the agency's ability to cover shifts and maintain continuity. Families repeatedly note that caregivers arrive on time, stay on task, and adapt to the client's routines. The office and management staff earn high marks for coordination, responsiveness, and "going above and beyond" to ensure shifts are filled and care continues smoothly. An RN on staff provides an important medical cushion, supporting complex needs, medication oversight, and care planning that goes beyond basic assistance. Taken together, these elements yield meaningful peace of mind for families whose schedules are demanding and whose loved ones require steady, capable oversight.

Yet the reviews also reveal a few practical caveats. As with any home-care model relying on a rotating team, caregiver matching matters a great deal. A few entries mention instances where a preferred caregiver couldn't come and a substitute was less ideal, underscoring the risk of variability when shifts hinge on available personnel. Clients should prepare to partner with the agency to optimize matches and ensure clear backup plans. Costs are described as reasonable, but ongoing needs - particularly for memory care or medically complex situations - can influence pricing. These real-world factors mean planning, clear expectations, and proactive communication remain essential.

Despite these caveats, the positives largely offset the potential drawbacks. The combination of reliable scheduling, compassionate, capable caregivers, and strong office support creates a practical, low-stress path to aging in place. The ability to secure dependable coverage quickly, the willingness of caregivers to "do a little extra," and the presence of medical oversight from an RN all translate into fewer crises and more consistent routines for clients and families. When a home-care partner aligns with a client's personality and preferences, the resulting trust turns caregiving into a collaborative rhythm rather than a constant source of worry.

For families weighing options, this provider excels for those who value memory-care sensitivity, everyday living support, and a caregiver network capable of sustaining consistent care with timely adjustments. Alternatives to consider include providers or communities offering more rigid live-in structures or on-site 24/7 supervision, should medical intensity or constant supervision be non-negotiable. Prospective clients should seek a thorough care assessment, request caregiver-matching demonstrations, and inquire about backup coverage, escalation paths, and the role of RN oversight in care plans. In the right circumstances, this in-home care partner delivers dependable, heartfelt support that keeps loved ones safe, engaged, and thriving at home.

Parks

• Nall Hills Park (0.9 miles)
• Cherokee Park (1.9 miles)
• Quivira Park (3.6 miles)
• Thomas S. Stoll Dog Park (3.8 miles)
• Harmon Park (3.9 miles)
• Gezer Park (4 miles)
• Antioch Park (5.1 miles)

Physicians

• Allergy & Asthma Care, PA (1 miles)
• Kansas City Allergy & Asthma Associates, P.A. (1.3 miles)
• Discover Vision Centers in Leawood, Kansas (1.9 miles)
• College Park Specialty Center (2.1 miles)
• Kansas City Orthopaedic Institute (2.1 miles)
• KC Endocrinology & Diabetes (3 miles)
• Jackson County Pulmonary Medical Group (3.2 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (1.1 miles)
• Saint Luke's South Hospital (2.3 miles)

Restaurants

• Q39 South (1.3 miles)
• Jack Stack Barbecue - Overland Park (1.3 miles)
• K-Macho's Mexican Grill and Cantina (1.6 miles)
• The Cheesecake Factory (1.7 miles)
• Unforked (1.8 miles)
• Cinzetti's (1.8 miles)
• Martin City Pizza & Tap Room - Mission Farms (1.8 miles)

Cafes

• McLain's Market (1.4 miles)
• Starbucks (1.8 miles)
• Brew Haha Coffeehouse (2.1 miles)
• Starbucks (2.1 miles)
• Panera Bread (4 miles)
• Black Dog Coffeehouse (4.4 miles)
• Starbucks (4.6 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Hy-Vee Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (3.9 miles)

Places of Worship

• Overland Park Christian Church (3.9 miles)
• Overland Park Church of Christ (4.4 miles)
• Lord of Life Lutheran Church (4.4 miles)
• St Michael The Arch Angel (4.7 miles)
• Good Shepherd Catholic Church (5.4 miles)