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3.8 from 37 reviews
5 stars
17
4 stars
5
3 stars
9
2 stars
1
1 stars
5
Overall Review of Indian Creek Healthcare Center
common13 reviews mention this
Staff care is a mixed picture
Residents and families describe both very caring staff and moments when care feels uncaring.
Many reviewers say the staff are friendly, knowledgeable, and attentive, including nurses and aides who take time to communicate and provide hands-on support. Some families also mention regular updates and strong rapport with social workers and therapists. However, other reviews describe rude or disconnected staff, with management that residents or families felt did not care.
caveat7 reviews mention this
Cleanliness and odors stand out
Cleanliness quality is inconsistent, with some reviewers praising a clean facility and others describing serious hygiene issues.
Several reviews report the facility looked very clean and that it did not smell, with families noticing cleanliness during visits. Other reviewers describe strong odors, dirty rooms, roaches, clogged shower rooms, and trash left behind. A few comments also tie cleanliness concerns to the overall feeling of the facility, including discomfort in shared spaces.
caveat4 reviews mention this
Staffing levels affect experiences
Multiple reviews point to staffing shortages impacting daily care and responsiveness.
Some families say they noticed a lack of staff, including instances where meals were missed and a sense that care did not keep up. Others describe improved performance at times, and at least one reviewer notes concerns about staff not doing enough. Overall, staffing comes up as a real factor in how smooth daily care feels.
caveat4 reviews mention this
Communication can be strong or lacking
Reviewers’ experiences with communication vary, from quick call-backs to difficulty getting direct updates.
Some reviewers describe being called right away when something happens and say they keep each other updated with staff and social workers. Others report communication needs improvement, including not hearing directly from the facility or having difficulty getting anyone to talk with them at first. Even when the facility is described as clean and improving, communication is still noted as uneven for some families.
caveat5 reviews mention this
Meals draw clear disagreements
Dining quality and variety are a recurring point, with reviews ranging from excellent meals to bland food complaints.
Several residents and families praise the meals, describing them as excellent and bringing out nice meals in the dining room. Other reviewers say the food is bland, lacks taste, and offers limited variety, with some mentioning residents not liking the meals. A few comments connect meal concerns to care consistency, reinforcing that dining experience varies across individuals and periods.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Kansas City International (25 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Overland Park, Kansas, offers a variety of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment. With several parks nearby, such as Nall Hills Park and Cherokee Park, residents can enjoy outdoor activities and beautiful green spaces. In terms of healthcare, there are reputable physicians and hospitals in close proximity, including Allergy & Asthma Care, PA and Saint Luke's South Hospital. Additionally, there is a selection of well-known restaurants like Jack Stack Barbecue and Q39 South for dining out, as well as cafes such as McLain's Market for a casual coffee break. Pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. Places of worship like Overland Park Christian Church provide spiritual support within the community. Overall, this area offers a peaceful and welcoming environment for seniors seeking a vibrant neighborhood to call home.
Parks
Nall Hills Park (0.7 miles)
Cherokee Park (1.9 miles)
Harmon Park (3.8 miles)
Quivira Park (3.8 miles)
Thomas S. Stoll Dog Park (4 miles)
Gezer Park (4 miles)
Antioch Park (5 miles)
Physicians
Allergy & Asthma Care, PA (0.9 miles)
Kansas City Allergy & Asthma Associates, P.A. (1.5 miles)
Discover Vision Centers in Leawood, Kansas (1.8 miles)
Kansas City Orthopaedic Institute (2 miles)
College Park Specialty Center (2.2 miles)
Village Pediatrics (3.1 miles)
KC Endocrinology & Diabetes (3.2 miles)
Hospitals
Rehabilitation Hospital of Overland Park (1 miles)
Saint Luke's South Hospital (2.4 miles)
Restaurants
Jack Stack Barbecue - Overland Park (1.2 miles)
Q39 South (1.4 miles)
Martin City Pizza & Tap Room - Mission Farms (1.7 miles)
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120 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Kansas City International (25 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Fully furnished apartments with 24/7 supervision and restaurant-style dining.
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