Kpc Promise Skilled Nursing Facility Of Overland

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Kpc Promise Skilled Nursing Facility Of Overland

Kpc Promise Skilled Nursing Facility Of Overland

6505 West 103Rd Street, Overland Park, KS 66212

For more information about senior living options: (844) 490-3973

2.3 from 20 reviews
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Skilled Nursing Facility

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    Overall Review of Kpc Promise Skilled Nursing Facility Of Overland

    Pros

    • pro The ICU staff did a great job.
    • pro The care here is exemplary.
    • pro The people here are the very best and most competent.
    • pro Outside physicians all comment on how good he looks.
    • pro The wound care team and PT are professional and caring.
    • pro The staff's care for the patient recovering from the car accident was described as a blessing.

    Cons

    • pro The night nurse ignored the patient's call light for hours, leaving him without care.
    • pro The catheter was not functioning and the patient was dangerously backed up with urine.
    • pro Urine bags were left on the floor on multiple occasions, creating infection risk.
    • pro Billing was mishandled, with VA bills not sent and family asked for bank statements.
    • pro Nurses allegedly medicated patients with opioids without proper assessment, and records could have been falsified.
    • pro The facility was described as dirty, smelling of urine, with neglected hygiene.
    • pro Staff were unresponsive and care was chaotic and poorly organized.

    Review

    The facility described in these accounts appears to be a complex that operates a hospital-style ICU alongside a specialized nursing home, with some reviewers praising certain wings or teams while others report serious deficiencies in care, communication, and overall management. On the ICU side, several comments convey a strong sense of gratitude: one reviewer who watched over a relative in the intensive care unit repeatedly notes that the ICU staff did a "great job" and delivered the level of care that a critically ill patient requires. In these passages, the ICU experience stands out as a bright spot, contrasting sharply with the ongoing concerns raised about the subsequent transition to the nursing home environment. The divide between units is a recurring theme, suggesting a discrepancy in staffing, protocols, and accountability from one part of the operation to another.

    By contrast, the specialized nursing home side drew a wide range of negative to mixed reactions. A number of reviewers describe a troubling pattern of neglect and delayed responses to calls, with night nurses allegedly not answering a patient's call light for hours. These complaints are not merely about inconvenience but tied to fundamental questions of safety and dignity. One family member recounts repeatedly reporting issues to upper management without observable changes in practice, leaving them worried about ongoing neglect. The concern extends to specific clinical situations as well: a patient who reported severe penile pain prompted by a nonfunctional catheter and urinary retention, which some staff reportedly failed to address promptly. The result, as described by the reviewer, was a patient who was backed up with urine - an emergency by any standard in a care setting - and whose catheter bag was described as being on the floor at times, sometimes even full or creased due to overflow. The cumulative impression for many readers is of a facility struggling with basic caregiving tasks, handoffs, and infection-control measures.

    Hygiene and infection control emerge repeatedly as critical flashpoints. Several accounts mention urine bags left on the floor and other lapses that, in nursing training, would be deemed unacceptable. The combination of delayed catheter issues, poor bag management, and insufficient hygiene raises legitimate concerns about the risk of infections and other complications for residents who may already be medically fragile. In one instance, a patient's bed linens are described as not being changed, with heat rashes developing as a result of lying on the bed without a sheet - an anecdote that underscores broader impressions of cleanliness and comfort being deprioritized. These details collectively paint a picture of a system under strain, where staffing shortages, fatigue, or gaps in policy may be contributing to inconsistent care.

    Administrative and billing frustrations add another layer to the narrative. A recurring thread across the reviews is miscommunication or mismanagement of the patient's financial responsibilities. One reviewer reports that the facility informed them that the VA would not be paying bills, yet later discovered that bills were never sent to the VA in the first place. The situation grows more disconcerting when the reviewer receives mail addressed to them personally, asking for copies of bank statements and implying that the patient had unsettled accounts - an accusation that appears to reflect a breakdown in proper paperwork flow and guardianship responsibilities. The allegations extend to potential record-keeping issues, with some reviewers speculating about falsified records related to medication administration or care decisions. Taken together, these admin concerns erode trust and raise questions about the facility's compliance practices and communication with families.

    In the broader discourse, there is also a contentious debate around safety policies and patient autonomy. A notable confrontation centers on a policy decision made by the facility's leadership regarding the installation of cameras in patient rooms. One reviewer reports that the new CEO allowed cameras in rooms, describing it as a policy shift that many families found invasive, especially when staff-focused concerns might be more pressing than surveillance. The same reviewer urges authorities to address more direct patient safety tools, such as mitts to prevent a dangerous patient from harming himself, particularly in a room with a patient who has a tracheostomy and is at risk of dislodgement. This tension between surveillance, safety devices, and patient rights reflects a broader struggle to balance risk management with humane, person-centered care.

    Despite these troubling accounts, there are still voices of praise that complicate the overall picture. A different thread of reviews speaks to genuine, positive experiences in specific parts of the facility. Some reviewers describe exemplary care on the wound care teams, with particular recognition for clinicians like a head nurse overseeing wound care and a physician in charge of wound management. One patient notes that, despite being in rehabilitation and dealing with wounds, the team has been professional, attentive, and supportive, helping with mobility and recovery goals. A patient with a different background - a husband who was nonconscious after a major car accident - describes the facility as a blessing, highlighting the cleanliness, the look of patients, and the favorable impressions from external physicians who comment on his good appearance. Even within the same facility, these affirmations show that competent, compassionate care does exist, albeit unevenly across units and days.

    The most sobering counterpoint comes from long-tenured family members who watch a loved one deteriorate under care they describe as neglectful or abusive. A review recounts a family's experience with a mother who spent years on life support and is described as having suffered neglect and abuse, culminating in her death; the reviewer urges others not to place loved ones in the facility, citing pervasive smells, a general sense of neglect, and a perception that families are compelled to view the place as a last resort. This tone - expressed with emotional intensity and a clear warning - appears alongside other accounts of poor responsiveness and disorganization. Taken together, the negative testimonies emphasize a need for accountability, transparency, and substantive reforms in patient care standards.

    In sum, the reviews depict a facility with a polarized reputation: pockets of excellence, especially in clinical specialties like wound care and certain ICU teams, coexist with frequent, sometimes alarming, reports of neglect, safety risks, miscommunication, and administrative failings on the nursing home side. The divergence in experiences may reflect underlying structural issues, such as ownership separation between the ICU and rehab wings, staffing instability, and gaps in policy enforcement. For families considering this center, the message is nuanced and ultimately cautions vigilance: demand clear, consistent care plans, insist on timely responses, verify billing and authorization processes, and seek corroboration from multiple staff members and external medical providers. Beyond individual experiences, the collective narrative makes a compelling case for stronger oversight, improved handoffs between units, and a more transparent, patient-centered approach to care - particularly for the most vulnerable residents who rely on these professionals for safety, dignity, and recovery.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kansas City International (25 miles away) Kansas City International (25 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kpc Promise Skilled Nursing Facility of Overland is located in Overland Park, KS and offers a range of amenities and care services for residents. The facility provides all the comforts of home with fully furnished apartments featuring cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals served in a restaurant-style dining room or prepare their own meals in the convenient kitchenette provided in each apartment.

    Housekeeping services ensure that residents have a clean and tidy living environment at all times. Move-in coordination is available to assist new residents with the transition into their new home. The facility also offers outdoor space and a beautiful garden where residents can relax and enjoy nature.

    The care services provided by Kpc Promise include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is provided to ensure that residents are taking their medications correctly.

    To promote mental wellness, the facility offers a mental wellness program designed to support the emotional needs of residents. Special dietary restrictions are accommodated to meet individual needs, including diabetic diets.

    Residents can participate in resident-run activities as well as scheduled daily activities organized by the facility. This allows residents to engage socially with each other and stay active within the community.

    Kpc Promise Skilled Nursing Facility of Overland benefits from its prime location near various amenities. There are 8 cafes, 7 parks, 21 pharmacies, 15 physicians' offices, 33 restaurants, 4 places of worship, 1 theater nearby for residents to explore and enjoy.

    Overall, Kpc Promise Skilled Nursing Facility of Overland provides an inclusive assisted living community that meets the individual needs and preferences of its residents while offering convenience, comfort, and an array of amenities and services for an enriching lifestyle experience.

    Nearby Places of Interest

    Parks

    • Nall Hills Park (0.7 miles)
    • Cherokee Park (1.9 miles)
    • Harmon Park (3.7 miles)
    • Quivira Park (3.8 miles)
    • Thomas S. Stoll Dog Park (4.1 miles)
    • Gezer Park (4.1 miles)
    • Antioch Park (4.9 miles)

    Physicians

    • Allergy & Asthma Care, PA (1 miles)
    • Kansas City Allergy & Asthma Associates, P.A. (1.5 miles)
    • Discover Vision Centers in Leawood, Kansas (1.9 miles)
    • Kansas City Orthopaedic Institute (2.1 miles)
    • College Park Specialty Center (2.2 miles)
    • Village Pediatrics (3.1 miles)
    • KC Endocrinology & Diabetes (3.2 miles)

    Hospitals

    • Rehabilitation Hospital of Overland Park (1 miles)
    • Saint Luke's South Hospital (2.5 miles)

    Restaurants

    • Jack Stack Barbecue - Overland Park (1.1 miles)
    • Q39 South (1.5 miles)
    • Cinzetti's (1.7 miles)
    • Martin City Pizza & Tap Room - Mission Farms (1.7 miles)
    • K-Macho's Mexican Grill and Cantina (1.8 miles)
    • Rye (1.9 miles)
    • The Cheesecake Factory (1.9 miles)

    Cafes

    • McLain's Market (1.3 miles)
    • Starbucks (1.9 miles)
    • Brew Haha Coffeehouse (2.2 miles)
    • Starbucks (2.3 miles)
    • Panera Bread (3.9 miles)
    • Black Dog Coffeehouse (4.4 miles)
    • Starbucks (4.6 miles)

    Pharmacies

    • CVS Pharmacy (1.3 miles)
    • Hy-Vee Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.1 miles)

    Places of Worship

    • Overland Park Christian Church (3.8 miles)
    • Lord of Life Lutheran Church (4.5 miles)
    • Overland Park Church of Christ (4.6 miles)
    • St Michael The Arch Angel (4.9 miles)
    • Good Shepherd Catholic Church (5.4 miles)

    Theaters

    • AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4 miles)

    Frequently Asked Questions

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