Bickford At Mission Springs II

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  • Interior

    A cozy living room with patterned chairs and a central table, surrounded by elegant decor and windows.

  • Decor

    A cozy, elegantly decorated living room with classic furniture and warm lighting.

  • Living Room

    A cozy living room with a fireplace, armchairs, and large windows providing natural light.

  • Bedroom

    A bright bedroom with a large window and sheer curtains, letting in natural light.

  • Windows

    A spacious hair salon interior with a styling chair, mirror, and large window.

  • Dining

    An elegant dining area with neatly set tables, featuring a scenic mural on the wall.

  • Kitchen

    A cozy kitchen corner featuring a vintage jukebox and a modern coffee station.

  • Garden

    A cozy outdoor patio setup featuring metal chairs and a table, complemented by comfortable cushions and a sofa, surrounded by greenery and decorative plants.

  • Bathroom

    A cozy bathroom with a round mirror, towel rack, and bathtub.

  • Chandelier

    A well-decorated dining room with a full table setting, featuring elegant chairs and a chandelier.

  • Bookshelves

    A stylish room featuring a billiards table and bookshelves, combining leisure and study.

  • Flag

    A museum exhibit showcasing military memorabilia, including a uniform and flags, with photographs displayed on the wall.

Bickford At Mission Springs II

5350 West 61St Place, Mission, KS 66205

For more information about senior living options: (844) 490-3973

4.3 from 48 reviews
5 stars
37
4 stars
2
3 stars
1
2 stars
4
1 stars
4

Assisted Living Memory Care

Overall Review of Bickford At Mission Springs II

Pros

  • pro Kerry Sola is a strong leader and mentor for the medical aides, onboarding and training new staff with consistency.
  • pro Dominique Espinoza is a super hard worker who jumps in wherever help is needed and takes pride in her work.
  • pro Christine Amogin is a caregiver in every sense, exhibiting patience, love, and grace toward all.
  • pro Ali Masumi maintains an uplifting attitude and is well-liked by staff and residents, always ready to help.
  • pro Kamila Masumi has a huge heart and keeps things moving during hectic meal hours, anticipating needs before they are asked.
  • pro The staff at Trustwell Mission Springs are amazing, delivering exceptional care with accessible communication and making residents feel safe.
  • pro Aly and SaraJo, along with the staff, are a godsend for families, providing attentive care that helps residents maintain independence.
  • pro Kerry Sola and Lakisha Brown are top-notch med aides who consistently go above and beyond.
  • pro A family member praised Trustwell for providing a comfortable and dignified end-of-life experience for his wife, with attentive staff and supportive care.

Cons

  • pro It's a leaderless property right now.
  • pro Poor management, communication, high turnover rates, and staffing ratios.
  • pro A corporate marketing staffer is criticized for suggesting a resident be moved to avoid the appearance of a nursing home.

Review

At Trustwell Mission Springs, a mosaic of experiences from families and residents paints a portrait of a caregiving community that many hold in high regard. The medical aide team at the location earns repeated praise for the way they lead, support, and care for residents and new staff alike. Kerry Sola is celebrated as a strong leader and mentor who onboards and trains newcomers and keeps daily duties advancing smoothly. Dominique Espinoza is admired for hard work and a readiness to jump in wherever help is needed, carrying herself with a palpable pride in her work. Christine Amogin is described as a caregiver in every sense - patient, loving, and graceful with everyone she cares for. Ali Masumi is noted for an uplifting attitude and for being well-liked by both staff and residents, always ready to lend a hand. Kamila Masumi earns praise for a huge heart and for keeping operations flowing during hectic mealtimes, often anticipating needs before they're voiced. Taken together, these testimonials describe an exceptional, cohesive team, even as one reviewer observed that the property was "leaderless" at the moment, suggesting a sense that formal leadership was not clearly defined at that time.

Beyond these individual accolades, the experiences of a mother living with Alzheimer's at Trustwell Mission Springs highlight the value of attentive, person-centered care. For about nine months, her family observed a generally very positive experience across the care staff and the broader facility. The family especially singled out Corrine, Tracy, and Pam for exceptional support in her direct care, noting that the staff were highly accessible and that communication was good. They also emphasized the social benefits of living in the community, where opportunities for interaction and engagement contributed to her overall well-being.

An update from the same family, shared after their mother's passing in July 2025, offers a nuanced but deeply grateful perspective. Over nearly two years, primary caregivers remained wonderful, and their mother was treated with respect and kindness throughout her deteriorating condition. As her needs evolved, the team adjusted her care plan in a way that allowed her to remain in her apartment within the assisted living unit rather than being moved to memory care. The family was grateful for those accommodations and for the ability to communicate directly with nursing services and executive staff to resolve issues as they arose. They believe their mother thrived in Trustwell and that she would not have fared as well in a larger setting with less direct interaction. The message closes with heartfelt thanks to the staff for the care and the dignified support they provided during her final years.

Not every review is uniformly glowing in tone, but even the criticisms tend to be interwoven with appreciation for the facility's strengths. One reviewer lauded the staff as AMAZING and praised the cleanliness and overall upkeep of the residents, while also noting a frustration with what was described as a corporate-level marketing issue - specifically a comment made by someone from corporate about moving a resident to avoid a "nursing home" look and the implication that residents must accept sitting restrictions in common areas given the cost of care. That same reviewer characterized some other aspects, such as management and communication, as needing improvement, mentioning high turnover and staffing ratio concerns alongside the many positive observations about staff dedication and the quality of care.

Another thread of feedback centers on the facility's cleanliness, safety, and professional leadership. A reviewer dedicated praise to Aly, SaraJo, and the rest of the staff for making Trustwell a "godsend" for their mother, Linda, who relocated from Kansas. Aly stands out for taking time to discuss care, learn what would make residents comfortable, and even accommodate personal preferences - such as an interest in tractors and a former nursing career that the staff supported rather than challenged. The reviewer emphasizes that Trustwell does not treat families as burdens, but rather as part of a supportive community, and they strongly affirm that Trustwell is where their mom belongs.

Further testimony highlights Kerry Sola and Lakisha Brown as "top notch" medical aides who went above and beyond for a father with dementia. The review describes an initial rough start that was smoothed out by consistent, compassionate care, underscoring the positive impact of reliable, devoted staff. The narrative expands to celebrate the broader leadership at Trustwell - an executive director and a community relations director who guided steady improvements and professional care, especially after Trustwell transitioned from Bickford. The caregivers praised the cheerful atmosphere, the staff's willingness to involve residents in activities, and practical support such as rides to medical appointments. The Activities Director, Joann, was singled out for helping residents feel cared for and valued, with staff going the extra mile to maintain a welcoming, engaging environment.

The collection of stories culminates in a deeply personal account from a husband whose wife, Natalie, lived with Alzheimer's for about eight years and spent the last three and a half years at Trustwell. He recounts that, even during the Covid era when visits were limited, she remained cared for with dignity and kindness, and that caregivers consistently reassured and supported both her and him as her condition progressed. In her final days, members of the Trustwell team visited and said their goodbyes, underscoring the care team's commitment to recognizing Natalie's humanity and ensuring her comfort. The husband reflects that moving his wife to Trustwell was the best decision he could have made, and he expresses gratitude for the compassionate, attentive care that allowed her to experience a peaceful, dignified passing.

Taken together, these testimonials portray Trustwell Mission Springs as a community where dedicated staff, capable leadership, and a culture of resident-centered care intersect to create meaningful, supportive experiences for residents and their families. The narratives acknowledge overhead challenges - such as leadership gaps and internal marketing tensions - while consistently highlighting the impact of compassionate aides, responsive care teams, and a facility that many families come to rely on during some of their most difficult times. The overarching tone is one of appreciation and trust: a sense that, despite whatever hurdles may arise, residents and their families encounter a caring environment where dignity, safety, and personal connection remain at the heart of daily life.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kansas City International (20 miles away) Kansas City International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bickford At Mission Springs II in Mission, KS is an assisted living community that specializes in memory care. With a range of amenities and care services, residents can enjoy a comfortable and supportive environment.

The community provides various amenities to enhance the quality of life for its residents. These include a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for convenience, and a computer center for technological needs. There is also a dining room where delicious restaurant-style meals are served, as well as a fitness room for physical exercise. Residents can unwind in the gaming room or enjoy the outdoor space and garden. For relaxation and leisure, there is also a small library available. Other amenities include housekeeping services, move-in coordination assistance, private bathrooms, telephone access, Wi-Fi/high-speed internet connectivity, and a wellness center.

In terms of care services, Bickford At Mission Springs II offers 24-hour supervision to ensure the safety and well-being of all residents. Trained staff provide assistance with activities of daily living such as bathing and dressing. They also provide support with transfers to ensure mobility and independence. The community caters to residents with special dietary needs such as diabetes diet restrictions. Meal preparation and service are provided by the staff, relieving residents from cooking responsibilities. Medication management is available to ensure medication adherence and proper administration. A mental wellness program is implemented to address cognitive health concerns such as mild cognitive impairment.

Specialized memory care programming is provided to cater specifically to individuals with memory impairments or dementia-related disorders. This includes activities designed to stimulate memory recall and preserve cognitive function. Transportation arrangements are made for any necessary medical appointments or outings.

Residents at Bickford At Mission Springs II can enjoy a variety of activities within the community such as concierge services and resident-run activities organized by fellow residents. Fitness programs promote physical activity while planned day trips offer opportunities for exploration outside of the community. Scheduled daily activities ensure that residents have access to engaging and enriching experiences.

The community is conveniently located near various amenities and services. There are multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals in close proximity.

Overall, Bickford At Mission Springs II offers a comprehensive range of amenities and care services in a supportive memory care environment for individuals seeking assisted living in the Mission, KS area.

Nearby Places of Interest

Cafes

  • Filling Station Coffee (1.4 miles)
  • Panera Bread (2.8 miles)
  • Panera Bread (3.3 miles)
  • Starbucks (3.4 miles)
  • McLain's Bakery (3.5 miles)
  • Front Range Coffeehouse & Provisions (3.6 miles)
  • Broadway Cafe (3.9 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Hen House (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3 miles)

Parks

  • Antioch Park (2.1 miles)
  • Harmon Park (2.2 miles)
  • Loose Park (3.1 miles)
  • Cherokee Park (4.2 miles)
  • Historic Hyde Park (4.4 miles)
  • Nall Hills Park (5.3 miles)
  • Swope Park (5.6 miles)

Physicians

  • The University of Kansas Hospital - Westwood Campus (2.1 miles)
  • Ascentist Aesthetics and Facial Plastics (2.6 miles)
  • AdventHealth Centra Care Shawnee (2.7 miles)
  • AdventHealth Medical Group Primary Care at Shawnee Mission (2.9 miles)
  • Village Pediatrics (2.9 miles)
  • Shawnee Mission Special Addition Birth Center (3 miles)
  • Mill Creek Park (3.6 miles)

Places of Worship

  • Overland Park Christian Church (2.2 miles)
  • Central United Methodist Church (3.6 miles)
  • Trinity United Methodist Church (4.9 miles)
  • Good Shepherd Catholic Church (5 miles)

Restaurants

  • Freddy's Frozen Custard & Steakburgers (2.3 miles)
  • McDonald's (2.3 miles)
  • Hurricane Allie's (2.5 miles)
  • Sonic Drive-In (2.6 miles)
  • Jalapenos Mexican Restaurant (3 miles)
  • Bier Station (3.4 miles)
  • Pine & Bamboo Garden (3.5 miles)

Hospitals

  • Cambridge A Pre/Post (3.5 miles)
  • Saint Luke's Hospital of Kansas City (3.7 miles)
  • Rehabilitation Hospital of Overland Park (5.7 miles)

Transportation

  • Amtrak Kansas City - Union Station (5.7 miles)
  • KC Streetcar (5.7 miles)

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