5300 West 61St Place, Mission, KS 66205
For more information about senior living options: (844) 490-3973
Kerry Sola is a strong leader and mentor for the medical aides. Dominique Espinoza is a super hard worker who jumps in wherever help is needed. Christine Amogin is truly a caregiver in every sense of the word, tending to all with patience, love and grace. Ali Masumi has an uplifting attitude and is well liked by staff and residents, always ready to help. Kamila Masumi has a huge heart and keeps things moving during hectic meal hours, often knowing what people need before they ask. The staff at Trustwell Mission Springs are consistently caring, accessible, and communicative, making families feel supported. The staff are amazing, residents are always cared for, and the facility's cleanliness is outstanding. Aly is always there to discuss care, spends time with residents, and helps them feel comfortable. Kerry Sola and Lakisha Brown are top-notch med aides who go above and beyond for their residents. The caregivers are wonderful; the staff are invariably kind, caring, and respectful to the residents.
It's a leaderless property right now. There is poor management, communication issues, high turnover rates, and unfavorable staffing ratios. A corporate marketing representative was criticized for implying a resident should be moved because the space "looked like a nursing home," which was described as ignorant and disappointing. The corporate involvement in marketing was described as a sad and disappointing situation.The collection of impressions about Trustwell Mission Springs and Trustwell Living paints a vivid picture of a community that many families regard as a lifeline during some of the toughest chapters of caregiving. Across multiple voices, the heart of the experience centers on exceptional care, proactive staff, and the quiet reassurance that loved ones are seen, heard, and respected. A recurring thread is the way certain individual aides and leaders lift the entire experience for residents and their families, even as some note areas where the organization could improve.
Several comments spotlight the people who staff the facilities. Kerry Sola is described as a strong leader and mentor for the medical aides, handling onboarding and training of new staff while managing daily duties without missing a beat. Dominique Espinoza is praised for her hard work and willingness to jump in wherever help is needed, accompanied by a sense of pride in her work. Christine Amogin is commended as a caregiver in the truest sense, delivering care with patience, love, and grace. Ali Masumi brings an uplifting attitude and is well-liked by both staff and residents, quick to lend a hand, and Kamila Masumi is noted for her big heart and knack for keeping meals moving smoothly during hectic hours. Taken together, these testimonials celebrate a remarkably dedicated team that appears to be the backbone of day-to-day life at the campuses.
One family story follows a mother with Alzheimer's who lived at Trustwell Mission Springs for about nine months, with an update confirming she passed away in July 2025 after nearly two years in the community. The account highlights the strong, supportive direct care provided by Corrine, Tracy, and Pam, and emphasizes how approachable the nursing and executive teams were in addressing questions and adjusting care as needs evolved. The writer notes that the mother felt comfortable with her caregivers and benefited from ample social interaction within the community, underscoring how rapport and communication can make a meaningful difference in quality of life for residents.
There is also a candid critique within the same stream of reviews regarding a perception of leadership gaps and a negative experience with corporate marketing. One reviewer praises the staff's performance and the cleanliness of the facility but expresses disappointment about a corporate manager who allegedly suggested moving a resident because the environment didn't resemble a traditional "nursing home." The concern is paired with the financial reality of paying roughly $4,000 a month and a sense that residents should be able to sit in common areas without restriction. The tone here is less about the daily care and more about organizational decision-making and its impact on residents and families, highlighting that even highly regarded facilities must navigate complex marketing and corporate communication dynamics.
Other comments emphasize consistent strengths in management and operations. A separate testimonial highlights excellent care and compassionate staff, with dedicated dining and housekeeping teams and strong leadership from the executive director and a professional community relations director. It's a reminder that positive experiences aren't just about medical caregiving; they're also about the broader leadership, communication, and organizational culture that support day-to-day life in the community.
The stories of individual families also reflect the personal transformations that come with moving a loved one to Trustwell. In one account, Karen Artman and Cindy Hadel describe Kerry Sola and Lakisha Brown as top-notch medical aides who repeatedly go above and beyond, smoothing the transition for their dad, who has dementia. The family visits daily and feels supported throughout a rocky start, appreciating how the staff help their father engage and participate in his care. Another family recounts the care and connection fostered by Aly and SaraJo and the broader staff, noting how the staff's responsiveness and the nurturing environment allow the resident to maintain a sense of independence and dignity even within the locked facility. They describe Trustwell as a place that treats families like part of the community rather than as burdens, a sentiment echoed by others who compare it favorably to other facilities.
A particularly touching set of memories centers on a husband whose wife battled Alzheimer's and moved into memory care years ago. Carrie, the Community Relations Director, is singled out for her compassionate, honest approach at a difficult moment, helping to assure the family that Trustwell would be a true home for his wife. Joann, the Activities Director, is lauded for making residents feel special - whether by doing nails, fixing hair, or organizing engaging outings and events. The narrative explains how the organization's transition from Bickford to Trustwell brought ongoing improvements: more frequent painting and redecorating, landscaping, and general upkeep, plus opportunities for residents to enjoy outdoor time, even as staff kept them engaged indoors when weather didn't cooperate. The caregiver team is described as consistently kind, respectful, and attentive to each resident's needs, including practical help with medical appointments and transportation.
The most poignant pieces come from the final, deeply personal chapter of one family's story. Natalie, the speaker's wife, had eight years of Alzheimer's, with the last three and a half spent at Trustwell. The family describes a lifelong sense of security, even during periods when visiting was limited by Covid. They remember Natalie as a bright, approachable presence whose smiles and warmth touched everyone around her, and they express profound gratitude that Trustwell provided a comfortable, dignified exit for her. In this testament, the decision to move Natalie to Trustwell is framed as the best possible choice for her care and peace, reinforcing the overarching message of trust, compassion, and partnership between families and the Trustwell team.
Taken together, these testimonials form a portrait of Trustwell Mission Springs and Trustwell Living as communities defined by devoted staff, patient-centered care, and a deeply personal approach to each resident's journey. They celebrate the leadership, the everyday acts of kindness, and the quiet confidence families feel knowing their loved ones are cared for by people who treat them as members of a broader family. While there are critiques and suggestions for improvement - especially around leadership clarity and corporate communications - the prevailing narrative centers on care that is thoughtful, attentive, and consistently humane.
50 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bickford At Mission Springs I is an assisted living community located in Mission, KS. Our community offers a variety of amenities to enhance the comfort and convenience of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a telephone. Housekeeping services are provided to ensure that our residents have a clean and organized living space.
We understand the importance of maintaining an active lifestyle, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that our residents receive the necessary medical attention. We provide diabetes diet management, medication management, and special dietary restrictions to meet the individual needs of our residents.
At Bickford At Mission Springs I, we prioritize the mental wellness of our residents through our mental wellness program. Our dedicated team organizes resident-run activities and scheduled daily activities to promote socialization and engagement within the community.
In addition to our excellent care services and amenities, our location provides convenience for our residents. With 8 cafes, 5 parks, 27 pharmacies, 9 physicians' offices, 24 restaurants, 4 places of worship nearby, and 2 hospitals nearby, there are plenty of options for entertainment, dining out, running errands or attending medical appointments.
At Bickford At Mission Springs I Assisted Living Community in Mission KS , we strive to create a warm and inviting environment where each resident feels at home while receiving personalized care and support.
Bickford At Mission Springs I is located at 5300 West 61St Place, Mission, KS 66205 in Johnson County, Kansas
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