2120 North 13Th Street, Independence, KS 67301
For more information about senior living options: (866) 208-4318
Overall Review of Country Place Senior Living Of Independence
Pros
The staff took wonderful care of her.- They were always kind and loving.
- The food was always good.
- The facility was clean and lovely.
- Mom loved the people and the place.
- Residents get a lot of 1 on 1 care.
- The residence smells good and looks clean.
- They accommodate well beyond assisted living for the comfort of residents and families.
- The staff were wonderful.
- They were very kind, caring and respectful.
- They did their best to make her feel comfortable and included.
- Extraordinary staff.
- Truly a home away from home.
- They treat everyone like family.
- The staff is friendly and professional.
Cons
The facility is beautiful, but it is a disappointing place for a loved one to live.- Many staff members are lax in their duties, leading to mediocre meals and dirty rooms.
- The grandparent was not well cared for over the last year, wearing the same dirty clothes for an entire week, with soaked Depends and no access to water, signaling neglect of basic needs.
- There have been at least three different directors in the last year, indicating unresolved issues at the leadership level.
- The reviewer regards this facility as by far the worst among many assisted living and nursing homes.
Review
Country Place Senior Living of Independence is best suited for families that prize a warm, home-like atmosphere where caregivers build intimate, ongoing relationships with residents. The community earns its keep with a model that prioritizes frequent, one-on-one interaction and a facility experience that feels comfortable and welcoming. For seniors who value a small-scale, neighborhood feel over a clinical setting, and for families that want to stay closely involved in daily life, this option can deliver meaningful, personalized care. The setting, clean, pleasant, and clearly geared toward comfort, gives both residents and families a sense of reassurance that care is personal and attentive.
That said, alternatives deserve serious consideration for families who demand consistency and stability in leadership and operations. Several accounts in the feedback point to uneven staffing performance and turnover in leadership, which can translate into inconsistent daily care. Reports of meals that miss the mark and rooms that aren’t maintained at expected standards raise questions about reliability. For residents with higher care needs or for families seeking a regimented, predictable routine managed by long-tenured leadership, other communities with steadier governance and stronger process controls may be a safer bet.
On balance, the strongest pro of this community is the high level of individualized attention and the evident caring mindset of the staff. Reviews repeatedly highlight substantial one-on-one care and staff who treat residents with kindness, respect, and genuine warmth. The facility itself is described as clean and inviting, with good-quality meals cited in several accounts and a general sense that staff go beyond what’s required to support comfort and inclusion. When families can engage actively and the care team forms strong, personal bonds, these elements can offset some operational flaws and deliver a true sense of “home.”
The culture in play among the caregivers and leadership also stands out as a major strength. Multiple reviews describe staff and directors who communicate with families, show compassion, and prioritize residents’ well-being. The idea that this is more than a place to live, an environment where residents are treated like family, appears to surface repeatedly, creating substantial emotional reassurance for loved ones. That sense of community and mutual trust can be decisive for families who want a supportive, approachable team that responds to concerns with care and clarity.
However, the negative signals cannot be ignored. The most troubling threads involve reports of neglectful lapses, such as basic needs not being met on occasion, clothes going unwashed, or insufficient access to water, paired with a perception of leadership instability. Three different directors in a single year point to governance gaps that may undermine consistency in day-to-day care. For families evaluating this community, these red flags underscore the need for rigorous due diligence: direct conversations with current staff and the leadership team, transparent discussions about caregiver ratios and accountability, and firm expectations about service standards and corrective actions.
In sum, Country Place Senior Living of Independence offers a compelling, person-centered option for seniors who prize connection, a homey environment, and active family involvement. It can be an excellent fit when care teams deliver steady warmth, responsiveness, and meaningful daily engagement. Yet for those who cannot tolerate uneven staffing, leadership turnover, or sporadic maintenance, exploring comparable communities with stronger governance, more consistent meals, and proven reliability is prudent. Prospective residents should conduct multiple tours, meet the director and frontline caregivers, and request recent references to verify consistency across shifts and seasons. With disciplined evaluation, this community can be a strong match for families prioritizing intimate, compassionate care wrapped in a welcoming home setting.
26 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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