Crestview Terrace in West Des Moines, IA

Senior living communities with a similar price nearby

• from +$51 / mo

  Corinthian Gardens

  4.7 from 18 reviews

  $616 to $679 / month

  4.5 miles away
• from -$22 / mo

  Thomas Place at Waukee

  4.6 from 18 reviews

  $543 to $665 / month

  7.1 miles away
• from +$83 / mo

  Southridge Senior Residences

  3.6 from 63 reviews

  $648 / month

  7.0 miles away
• About the same

  Sugarcreek Senior Apartments

  3.3 from 10 reviews

  $561 to $670 / month

  7.8 miles away
• About the same

  Oakwood Terrace

  2.5 from 36 reviews

  $560 to $4,031 / month

  11.4 miles away

Pros

• The building is described as very wonderful and well maintained.
• The staff are helpful and responsive to questions.
• Neighbors are very friendly and sociable to visit with throughout the day.
• It is described as super nice.

Cons

• The ownership and management are described as shameful.
• Residents feel no one cares about the tenants or the building.
• Repairs take months to fix, even for simple issues like a leaky faucet.
• An air-conditioning service was performed carelessly, spraying black moldy water all over a bedroom.
• Reaching management is nearly impossible.
• A vacant apartment was shown but not available, wasting time and fuel, and the staff are accused of screwing up.

Review

Crestview Terrace in West Des Moines is best suited for independent seniors who want a straightforward, no-frills apartment with a stable, familiar environment and a sense of neighborly community. The building’s upkeep on the surface is solid, and some residents report a calm, social atmosphere with approachable staff in favorable moments. For families prioritizing a simple, low-stress living arrangement over extensive on-site services, this community can feel like a practical option. It is not a full-service senior living campus, but a rental option where ease of maintenance and consistent routines can matter.

Those who should consider alternatives are individuals who demand reliable, proactive maintenance and clear, easily reachable management. Several accounts describe repairs that take months, communication with leadership that feels nearly impossible, and a sense that residents’ concerns are not prioritized. The mismatch between expectations and what actually shows up in service can quickly erode trust, especially when issues touch comfort or safety, like a maintenance process gone wrong or a failure to follow through on basic fixes. Prospective renters who want predictable responsiveness and a strong management presence will likely find better fit elsewhere.

On the positive side, Crestview Terrace is described by some as a well-kept building with functional common spaces and a quiet, neighborly rhythm. A portion of residents notes helpful staff and a sociable daily environment, where neighbors regularly socialize and look out for one another. These elements can translate into a comfortable, uncomplicated living situation for those who value consistency and personal warmth over resort-like amenities. The practical appeal here centers on a straightforward rental experience in a familiar, amicable setting, rather than on any splashy services or extensive programming.

However, the downsides are hard to overlook and clearly drive decision-making for many families. Maintenance delays are repeatedly cited, sometimes with the implication that problems persist far longer than reasonable. Difficulty reaching management compounds frustration, and a troubling anecdote about an air-conditioning service sprayed with moldy water underscores how risky lapses in upkeep can feel to residents. The leasing process itself has room for frustration, including reports of showing an available unit only to find it wasn’t actually ready to move in. In light of these experiences, the perceived value hinges on tolerance for imperfect service and the absence of meaningful amenities.

The balance between pros and cons rests heavily on individual priorities. For residents who prize a clean, calm building, the potential for neighborly interactions, and the least amount of daily service dependency, these advantages can offset some of the friction of maintenance concerns. Yet the central trade-off, uncertain maintenance reliability and limited on-site amenities in exchange for rent that can be high for a basic apartment, remains a decisive factor. Crestview Terrace offers a legitimate home-for-the-price option for a subset of seniors who are less attachable to quick repairs and more content with a predictable, low-maintenance routine. Those seeking more comprehensive services or clearly documented response standards should weigh alternatives with stricter performance expectations.

Practical decision guidance should focus on concrete due diligence. Prospective residents are advised to request current timelines for common repairs, seek a face-to-face meeting with the on-site manager, and insist on written maintenance response expectations. Ask for a detailed list of included services and amenities, and compare with nearby communities that foreground transparent service levels, stronger on-site management, and more robust resident activity options. If independence, a quiet, sociable building, and a modest price point align with priorities, and the price reflects the limited services, Crestview Terrace can work. For families prioritizing reliability and value without compromise, however, pursuing alternatives is prudent.