Heritage Court
Save1501 Office Park Road, West Des Moines, IA 50265
For more information about senior living options: (844) 490-3973
Heritage Court offers competitive pricing for its residents, particularly when compared to both Polk County and the broader state of Iowa. The costs for a studio apartment at Heritage Court are $2,910 per month, which is notably lower than the average rates in Polk County at $3,533 and slightly below the state average of $3,613. However, for a one-bedroom unit, Heritage Court's price of $4,170 exceeds both the county rate of $2,528 and the state average of $2,862. This pricing structure suggests that while Heritage Court may provide more attractive options for studio living, it positions itself differently within the market for larger one-bedroom accommodations. Overall, prospective residents might find appealing value in studio offerings but should carefully consider their budgetary needs when evaluating one-bedroom units at this location.
| Floor plans | Heritage Court | Polk County | Iowa |
|---|---|---|---|
| Studio | $2,910 | $3,533 | $3,613 |
| 1 Bedroom | $4,170 | $2,528 | $2,862 |
The staff at Fountain West provided wonderful care, treating residents with great respect and compassion. Many families expressed gratitude for the love and attention their loved ones received during their stay. Residents enjoyed activities such as bowling parties and appreciated special treats like popcorn and favorite candies. The kitchen staff was noted for providing great food and meal programs that residents liked. Several reviewers highlighted the helpfulness of specific administrative staff members, making it easier to address concerns and needs. Despite some challenges, many found that the full-time staff exhibited caring attitudes towards the residents.
The facility is constantly short-staffed, particularly on weekends and at night, leading to inadequate care for residents. The food served at Fountain West is of poor quality and not suitable for consumption. Residents are left unattended for extended periods, sometimes up to two hours, resulting in neglect. There are reports of unhygienic conditions, including strong odors of urine within the facility. The mattresses provided are old and uncomfortable, causing pain and health issues for residents. Staff members exhibit a lack of compassion and respect towards certain patients, especially those who assert their independence. Patients have contracted infections and other health problems shortly after admission due to poor care standards. The activities offered are repetitive and limited, failing to engage residents meaningfully.Fountain West Health Center has a reputation that varies significantly based on the experiences of its residents and their families, with reviews expressing both affection and deep concern regarding the quality of care provided at the facility. For some, like one resident’s family member who had an enjoyable experience, they highlighted aspects such as dedicated staff, engaging activities, and a warm environment. This review noted how the employees were often busy yet attentive, maintaining a positive atmosphere marked by compassion amidst challenges like staffing shortages. The genuine care shown towards their loved ones left a lasting impression on families who felt grateful for the support provided during difficult times.
However, this optimism stands in stark contrast to multiple negative experiences that paint a troubling picture of life within Fountain West. Numerous caregivers expressed frustration over chronic understaffing issues that consistently hampered patient care. Complaints surfaced about how residents could wait uncomfortably long hours for assistance with basic needs such as going to the restroom or receiving showers—a situation described as unacceptable by many families. This lack of adequate support not only compromised the dignity of residents but raised serious concerns about their overall well-being.
Further compounding these issues was criticism surrounding hygiene practices and facility conditions. Reports indicated unpleasant odors within certain areas of Fountain West, suggesting inadequate attention to cleanliness that should be fundamental in any nursing home environment. Some reviewers went so far as to describe instances where neglected residents suffered from bedsores or other preventable health issues due to insufficient mobility aids and poor-quality mattresses offered at the facility. Such claims beg questions about whether the management prioritizes patient comfort and health over budgetary constraints.
Food service appeared to be another significant concern voiced by multiple reviewers who chastised both meal quality and nutritional adequacy offered at Fountain West. Phrases likening meals to "cold slop" underscored widespread dissatisfaction among residents who found themselves facing bland options lacking in variety or appeal—an issue particularly egregious given that nutritious meals are crucial for maintaining health in vulnerable populations like seniors. The importance of nutrition in long-term care settings cannot be understated; therefore, this area requires urgent improvement.
The emotional impact on families was also palpable throughout these narratives, with some describing firsthand accounts of how their loved ones faced neglect and disrespectful treatment from certain staff members during their stay. Fears were raised about untrained personnel handling fragile patients roughly while attending to them with little patience or compassion—leading to feelings of helplessness among family members who were unable to provide support when it was needed most. Claims included instances where patients were left unattended for extended periods or subjected to abusive treatment by staff members ill-equipped for caregiving roles.
Lastly, personal anecdotes illustrating specific cases such as infections contracted from unsanitary conditions further emphasized critical failures within Fountain West's operational practices—prompting calls for deeper scrutiny into safety protocols established at the facility. With several reports highlighting severe negligence leading ultimately to hospitalizations due primarily to dehydration or infectious diseases acquired while under care at Fountain West, it becomes essential for prospective clients seeking respite options for aging relatives evaluate thoroughly before deciding upon this particular establishment.
In summary, experiences shared by families illustrate an uneven standard of care within Fountain West Health Center—where moments of joy are tempered by alarming shortcomings detrimental not just physically but emotionally too countless residents grappling with existing vulnerabilities amid healthcare challenges posed by modern-day nursing facilities nationwide.
56 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Court in West Des Moines, IA is a well-established assisted living community offering a range of care services and amenities to cater to the unique needs of its residents. This Continuing Care Retirement Community (CCRC) provides a continuum of care, allowing residents to age in place comfortably.
The independent living apartments are fully furnished and feature private bathrooms, air-conditioning, and cable or satellite TV. Residents can enjoy their meals in the restaurant-style dining room or have the option for special dietary restrictions and vegetarian meals. Housekeeping services ensure that the living spaces are always neat and tidy.
Heritage Court offers an array of amenities to keep residents engaged and entertained. They can participate in various activities conveniently located on-site such as gaming, fitness programs, and planned day trips. The community has indoor common areas where residents can socialize and engage with one another. Additionally, there is a small library for those who enjoy reading.
The community is committed to meeting residents' healthcare needs. With 24-hour call systems and supervision, assistance with activities of daily living is readily available. There is also a dedicated staff providing ambulatory care, assistance with bathing, dressing, transfers, medication management, mental wellness programs, and specialized diabetic care including diabetes diets.
Residents at Heritage Court benefit from its convenient location as it has numerous nearby amenities. There are six cafes for socializing or enjoying a quick bite nearby, while two parks provide opportunities for outdoor relaxation or exercise. With 14 pharmacies and 44 physicians close by, accessing healthcare services is made easy. Additionally, there are several restaurants for dining out options nearby.
Transportation arrangements are provided both within the community-operated transportation service and transportation for non-medical purposes such as doctor's appointments. Wheelchair accessible showers ensure that all residents can maintain their independence with ease.
Heritage Court in West Des Moines offers a comfortable living environment with excellent care services tailored to meet individual needs. The community promotes holistic well-being, providing opportunities for social engagement, physical activity, and quality healthcare. Residents can truly make this community their home while enjoying the convenience of nearby amenities.
This part of West Des Moines, Iowa, offers a convenient and diverse range of amenities for senior living. With multiple cafes such as Starbucks and Panera Bread nearby, there are plenty of options for enjoying a cup of coffee or a meal out. The proximity to various physicians, pharmacies, and hospitals ensures easy access to healthcare services. Additionally, there are several restaurants in the area like Jethro's BBQ n' Bacon Bacon and Olive Garden for dining out with friends or family. For recreational activities, Kawanis Park and Lions Park are within reach, providing opportunities for outdoor enjoyment. Overall, this neighborhood provides a well-rounded and accessible environment for seniors looking to live comfortably in West Des Moines.
Heritage Court offers competitive pricing for its residents, particularly when compared to both Polk County and the broader state of Iowa. The costs for a studio apartment at Heritage Court are $2,910 per month, which is notably lower than the average rates in Polk County at $3,533 and slightly below the state average of $3,613. However, for a one-bedroom unit, Heritage Court's price of $4,170 exceeds both the county rate of $2,528 and the state average of $2,862. This pricing structure suggests that while Heritage Court may provide more attractive options for studio living, it positions itself differently within the market for larger one-bedroom accommodations. Overall, prospective residents might find appealing value in studio offerings but should carefully consider their budgetary needs when evaluating one-bedroom units at this location.
Heritage Court is located at 1501 Office Park Road, West Des Moines, IA 50265 in Polk County, Iowa
Heritage Court on seniors.fyi includes 5 photos including images showing interior, dining, living room, fireplace, seating area, windows, landscaping, trees, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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