Nursefinders

Pros

• Amy and Cynthia are the absolute best.
• Amy and Cynthia are amazing and always there for their coworkers.
• Amy, Cynthia, and Princess go above and beyond for their coworkers.
• Amy and Cynthia encourage and support all of their staff, listening and finding solutions that work.
• Total Nurses Networks is a great company to work for.
• TNN and its staff feel like family.
• The team at TNN works hard to ensure there are always shifts and helps with scheduling that fits workers' preferences.
• Amy is the go-to manager with a wonderful team behind her.
• The atmosphere at TNN is friendly and positive.

Cons

• The reviewer notes unreliable scheduling, with shifts canceled after acceptance and very few shifts available.
• The reviewer reports that a staff member promised STAT pay and to call back, but failed to follow up, leaving pay terms unclear.
• The reviewer states the facility's needs were miscommunicated, and staff had no idea what was requested.
• The reviewer describes very poor customer service, including no-call no-show for shifts and rude, hang-up responses from the office.

Review

Total Nurses Networks (TNN) emerges in these voices as a staffing partner that many nurses come to rely on for hours, flexibility, and support, with a clear core of people who consistently show up as advocates. Several reviews highlight a PRN or per-diem relationship that has become a meaningful part of their professional lives. The recurring themes are straightforward: when the schedule is reliable, TNN's team helps you get to the assignments you want, and they do so with a warmth that feels personal and attentive. The overall tone is one of appreciation for thePeople behind the agency - their willingness to listen, coordinate, and push for workable solutions - paired with a genuine excitement about the opportunities TNN provides.

There is, however, a sobering counterpoint that threads through one incident described in detail. A nurse found themselves scheduled for a third shift at regular pay, only to be told by a staff member (Leslie) that the facility needed someone from 6 p.m. to 6 a.m. at STAT pay. The nurse asked for clarification on pay scope and waited for a callback that never came. When the nurse followed up, the facts changed again - the facility didn't require a 6 p.m. start, and they "had no idea what Leslie was talking about." This scenario isn't portrayed as an isolated hiccup but rather as a pattern that occasionally disrupts trust and predictability. The sentiment is not that TNN is inherently unreliable, but that miscommunications about shifts and pay can create real friction for those who depend on clear, timely information to plan their days.

Amid these scheduling frustrations, the praise for Amy and Cynthia - two names that recur with unmistakable warmth - anchors the positive side of the narrative. The repeated refrain is that Amy and Cynthia are "the absolute BEST" and that working with them feels like partnering with people who genuinely have your back. One reviewer sums up the sentiment with joy: "OMG! I just LOVE working for TNN! Amy and Cynthia both are the absolute BEST!! I look forward to continuing my journey here." These testimonials aren't about a fancy corporate slogan; they're about day-to-day advocacy - getting shifts that match preferences, negotiating hours, and ensuring there's a path to work that aligns with personal and family needs. The same voices describe how Amy and Cynthia listen, encourage, and "find solutions that work," which makes the agency feel more like a collaborative team than a distant employer.

Beyond the two stalwart advocates, Princess is also highlighted as part of a trusted circle. The group celebrates a culture of going "above and beyond" for coworkers, with several reviews noting the willingness of the leadership - especially Amy, Cynthia, and Princess - to support colleagues through busy times, travel to assignments, and balancing work with life. The sense conveyed is that TNN isn't just about placing people into shifts; it's about building a supportive network where staff feel valued and connected. The language used - describing the atmosphere as "professional, fun and ready to fill your timesheets," or calling Amy "the manager" who has "held TNN down for some years" - paints a picture of consistency and reliability, a backbone that many nurses come to rely on.

Several testimonials amplify this sense of belonging and care. Reviewers frequently describe TNN as a place where work "feels like family," where staff "listen and find solutions," and where there is a consistent effort to match people with positions they enjoy. The recurring idea is that the agency actively works to align shifts with personal preferences and life circumstances, and that they will advocate on behalf of their nurses when possible. The sentiment is reinforced by statements like "they work with your schedule and will advocate for you" and "they really listen," which together form a portrait of an agency that values relationship-building as a core operating principle.

Even as the overall tone is strongly affirmative, there is a notable counterview that tempers the collective enthusiasm. One reviewer offers a stark contrast with a critique of service quality: "Very poor customer service. The employees no call no show for shifts and when you call the office to find out what is going on they are very rude and hang up on you. Very disappointed. If I could give zero stars I would." This perspective underscores that, while the culture and leadership are celebrated by many, there are real experiences - at least for some - that fall short of those ideals. It serves as a reminder that even in a system praised for accessibility and kindness, consistency in communication and accountability matters and can make or break the user experience.

Taken together, the collection of reviews paints a nuanced picture of Total Nurses Networks. The prevailing narrative is one of a supportive, people-centered organization that prioritizes matching nurses with shifts they want, advocating for their needs, and cultivating a family-like culture. Amy, Cynthia, and Princess emerge as emblematic figures who exemplify the agency's commitment to care, reliability, and professional warmth. The anecdotes about miscommunication and last-minute shift expectations offer a necessary caveat: execution of schedules and pay can falter, and communication gaps can have meaningful consequences for nurses who depend on precise information. Still, the dominant message is one of gratitude and loyalty, with many reviewers expressing genuine satisfaction and excitement about their ongoing journeys with TNN.

Pharmacies

• Walgreens (0.2 miles)
• MedPharm Iowa (1.2 miles)
• Onnen Co. (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)

Physicians

• Allergy Institute, PC (0.2 miles)
• Iowa Oral & Maxillofacial Surgeons, PC (0.3 miles)
• Eyton Young MD (0.4 miles)
• Dermatology & Dermatologic Surgery Center (0.6 miles)
• Iowa Health Physicians - Dr Stahl (1 miles)
• Iowa Sleep (1 miles)
• Passport Health West Des Moines Travel Clinic (1.4 miles)

Restaurants

• Jethro’s BBQ n’ Bacon Bacon (0.3 miles)
• Valley West Mall (0.5 miles)
• The Keg Stand (0.8 miles)
• Olive Garden (0.8 miles)
• Chick-Fil-A (1.3 miles)
• Teds Coney Island West (1.4 miles)
• McDonald's (1.7 miles)

Places of Worship

• Covenant Presbyterian Church (0.9 miles)
• Shepherd Of The Valley (1.3 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.1 miles)
• Panera Bread (1.5 miles)
• St Kilda Collective (2.4 miles)
• Starbucks (3.1 miles)
• Starbucks (3.3 miles)

Hospitals

• Iowa Methodist Medical Center (1.3 miles)
• Mercy Medical Center West Lake (2.6 miles)
• Mercy Franklin Center (3 miles)
• Spay Clinics (3 miles)

Parks

• Kawanis Park (1.7 miles)
• Lions Park (2.8 miles)

Theaters

• Flix Brewhouse Des Moines (3 miles)