4755 Parkridge Ave, Pleasant Hill, IA 50327
For more information about senior living options: (844) 490-3973
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The facility is clean and residents are well taken care of. A 100-year-old mother loves all the attention. It is a great facility. The staff are great. The rooms are nice. It is a great place for those in need of help. It is a great VA residential home.
They discharged their sister-in-law to a motel without informing the family because her insurance had been cut off. The dependent adult cannot push herself in her own wheelchair, bathe herself, cook for herself, drive, or transfer herself, indicating inadequate care. She could have been left on the floor or worse due to the discharge. Parkridge do better!! Park ridge Nursing and Rehab do better. There is not enough handicap parking, and many cars lack handicap placards or plates, creating a problem. They went to visit but were not allowed in, which is distressing and shows poor access.Across several firsthand accounts, the care network surrounding Parkridge/Park Ridge Nursing and Rehab and related facilities is described as a place with real strengths in cleanliness and attentive staff, but also with troubling gaps in planning, access, and communication. Families share a mix of gratitude for the dedication of caregivers and frustration over difficult logistical issues that can affect a dependent loved one's safety and comfort. The stories together sketch a landscape where good intentions and good care exist side by side with systems that sometimes fail to protect or inform families when it matters most.
A particularly troubling incident centers on a dependent adult female relative who cannot push herself in a wheelchair, bathe independently, cook, transfer, or drive. She was discharged to a motel without warning to the family because her insurance had been cut off, leaving the person responsible for her care scrambling to find a safe alternative. An ambulance was involved, and even the responding police officer and ambulance team questioned why she was housed in a motel. Mercy Hospital ultimately assisted in finding her placement at Altoona Nursing Home and Rehab, highlighting a disconnect between the discharge process and the practical realities of finding secure, appropriate care when insurance coverage lapses. The account ends with a pointed call for Parkridge to do better, suggesting systemic gaps that can leave vulnerable individuals exposed when coverage changes occur.
In contrast, other reviewers paint a largely positive picture of the facility's day-to-day environment. One account praises the facility as a great place overall, noting that it is clean and that residents are well cared for. The writer emphasizes that their mother, who is 100 years old, loves the attention she receives, implying that staff go above and beyond to engage and comfort long-term residents. This perspective reflects a sense of trust in the staff's ability to maintain a respectful, supportive atmosphere for elderly residents who require ongoing support.
Accessibility challenges also surface in the reviews. One reader points out not enough handicap parking, noting confusion when people who do not have handicap placards or plates park in spaces designated for those with mobility needs. The comment signals a concrete barrier to easy access for residents and visitors who rely on wheelchairs or other mobility aids, and it hints at broader issues around ensuring that facilities are truly welcoming and navigable for people with disabilities and their families.
Visitation experiences add another layer to the mixed impressions. One visitor describes being unable to get inside despite wanting to visit, which evokes sadness when loved ones are staying at the facility. While other remarks celebrate the cleanliness, staff, and rooms, this absence of access at times reveals a tension between institutional policy and family involvement. Even so, other reviewers simply note that it was a nice place, suggesting that experiences vary by day, staff shift, or specific location within the network.
Overall, the sentiments converge on a few consistent themes: the staff are frequently praised for their attentiveness, the facilities themselves are described as clean and well-kept, and many people would choose to entrust family members to this environment. Statements such as "great staff" and "I would send my family there" reinforce a belief in the quality of care and the importance of a respectful, supportive setting for residents who need assistance with daily living. The mention of a "VA residential home" also hints at a perceived specialization or suitability for veterans or veteran-related care, suggesting that the facility is seen by some as a good fit for those with specific care needs or backgrounds.
Taken together, the collection of reviews presents a nuanced portrait: a place that earns praise for cleanliness, attentiveness, and steadiness in daily care, yet occasionally falls short in discharge planning, communication with families, and accessibility in terms of parking and visitation. The most pressing concerns center on how emergencies and insurance changes are managed, and how families are kept informed when their loved ones are moved or placed in new settings. The stories encourage a thoughtful consideration of not only the day-to-day care that residents receive, but also the processes that surround transitions, access, and the ongoing involvement of families in the care journey.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Des Moines International (8 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Pleasant Hill Residential in Pleasant Hill, IA is a skilled nursing facility that offers a high level of care for individuals needing assistance with daily activities. Our community provides a comfortable and welcoming environment for residents to receive the care they need while enjoying a range of amenities.
Residents at Pleasant Hill Residential can benefit from devotional services off-site, allowing them to maintain their spiritual well-being. Our indoor common areas are designed to promote social interaction and provide opportunities for residents to engage with one another.
As a skilled nursing facility, we specialize in providing diabetic care. Our dedicated team of healthcare professionals is trained to offer support and assistance to residents managing diabetes, ensuring they have access to the necessary resources and medications.
In addition to our exceptional care services, our community is located in close proximity to various amenities. Residents can enjoy beautiful parks nearby, providing opportunities for outdoor leisure activities and relaxation. There are also several pharmacies and physicians conveniently located nearby, making it easy for residents to access medical services or obtain their prescriptions. Additionally, there are numerous restaurants in the area, offering a variety of dining options for residents craving delicious meals.
For added peace of mind, there is also a hospital nearby should any medical emergencies arise.
At Pleasant Hill Residential, we pride ourselves on providing quality care in a supportive and engaging environment where residents can thrive both physically and emotionally.
Pleasant Hill Residential is located at 4755 Parkridge Ave, Pleasant Hill, IA 50327 in Polk County, Iowa
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