Parkridge Specialty Care in Pleasant Hill, IA

Save

  • Interior

    Office reception area with staff working at the desks.

  • Living Room

    A cozy living room with beige seating, a fireplace, and wooden shelves.

  • Building

    A building with an American flag flying in front of it, set against a clear sky.

  • Bedroom

    A room with a hospital bed, a lamp, and a chair.

  • Seating Area

    A small waiting room with patterned chairs arranged around a table.

  • Fireplace

    A cozy living room with wooden cabinets, a fireplace, and seating area.

  • Office

    A cozy office setup with a wooden desk, computer monitor, keyboard, and a floral arrangement.

  • Wheelchair

    An elderly woman in a wheelchair at a social event.

Parkridge Specialty Care in Pleasant Hill, IA

5800 North East 12Th Avenue, Pleasant Hill, IA 50327

For more information about senior living options: (844) 490-3973

3.3 from 38 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
1
1 stars
15

Skilled Nursing Facility

Overall Review of Parkridge Specialty Care

Pros

  • pro Parkridge Specialty Care is excellent; the staff is wonderful and caring with real compassion for residents.
  • pro The therapy services are outstanding, with PT, OT, and speech therapists helping residents make progress.
  • pro The facility is immaculate, clean, and modern, and the building and grounds are well kept.
  • pro The staff are kind, patient, and genuinely dedicated to residents' well-being.
  • pro They offer meaningful amenities like church services, bingo, and a beautiful garden.
  • pro The care team communicates with families, providing regular updates by phone.
  • pro Some staff members are exemplary and deserve recognition for their care.

Cons

  • pro The care in this facility was non-existent at best.
  • pro Residents were left in feces for hours, with nurses delaying cleaning and care.
  • pro A catheter leaked for hours while the resident remained unable to move.
  • pro Call lights were ignored for extended periods, delaying basic assistance.
  • pro A staff member was described as abusive and yelled at residents.
  • pro The facility reportedly lost or damaged a resident's belongings with little to no explanation.
  • pro There were multi-hour delays in delivering pain medications.
  • pro There were reports of neglect and alleged abuse by staff, leading families to say they would never recommend Parkridge.

Review

Parkridge Specialty Care in Pleasant Hill is best suited for families that place a premium on rehabilitation potential, a clean, modern campus, and a therapy-driven approach. When a resident's primary goal is to regain mobility or function through strong PT, OT, and speech therapy, this community can deliver meaningful progress and a schedule that supports therapy intensity. Reviews consistently highlight a well-kept building, attractive common spaces, and opportunities to participate in activities, services, and church programs that make the environment feel like a community rather than a hospital. In short, for someone whose objective is robust rehab and a pleasant, home-like setting, Parkridge stands out as a practical option.

That said, potential residents and families should seriously consider alternatives if daily safety, consistent nursing attention, and reliable responsiveness are non-negotiable. The reviews reveal a long shadow of staffing instability and safety incidents: delays in pain medication, call lights ignored for extended periods, and episodes of neglect that leave families alarmed. Several accounts describe night shifts that are understaffed, with residents not receiving timely assistance for basic needs. A pattern of deteriorating safety and accountability emerges in multiple narratives, including allegations of abuse and a few high-stakes medical mishaps. For families who prioritize unwavering daily dependability and proactive oversight, a different community with proven staffing stability may be the wiser path.

The core advantages - high-quality therapy, a clean, well-maintained environment, and caring individuals in certain roles - do not automatically neutralize the central drawbacks. When therapy teams function at full effectiveness, residents can gain mobility and independence that transform the overall caregiving burden on families. However, if nursing coverage is inconsistent or delayed, those rehab gains can stall, and trust erodes. The strongest care experiences tend to occur when therapy staff and nursing teams align under an accountable leadership structure; without that alignment, the facility can feel like two different places depending on who is on duty.

Communication quality also shapes the experience. Some families report proactive updates, supportive front-line staff, and nurses or CNAs who stand out as exceptionally compassionate. Others describe a DON who appears disengaged, and a culture that tolerates under-staffing and uneven care. This inconsistency matters: families should verify who will be the daily point of contact, how promptly call lights are answered, and how smoothly care plans and medications are coordinated across shifts. A facility that pairs a strong therapy department with a clearly managed and well-staffed nursing operation can deliver reliable outcomes; without that, the therapy wins may never fully translate into sustained daily safety and comfort.

From a safety and accountability perspective, the record requires careful verification. Verified neglect concerns, reported incidents of abuse, and even criminal involvement linked to staff are not trivial caution flags. These issues demand current, transparent answers about staffing ratios, supervision, incident tracking, and corrective actions. Prospective residents should insist on seeing current staffing schedules, medication administration protocols, and a recent, candid QA report. Tours should include conversations with families who recently transitioned in and out, to gauge ongoing responsiveness and the community's willingness to address concerns head-on. Parkridge can be compatible with a resident's goals if safety, accountability, and daily attentiveness are elevated to match the therapy-focused strengths.

Bottom line: Parkridge Specialty Care can be a solid choice for those whose primary aim is robust rehabilitation within a clean, engaging setting, provided there is a demonstrable commitment to consistent nursing oversight and transparent leadership. For families unwilling to accept variability in day-to-day care or unresolved safety concerns, exploring other communities with steadier staffing and clearer accountability is wise. The key to a confident decision lies in an in-depth due diligence: visit, question pointedly about call-light response times, medication management, incident history, and current leadership effectiveness, and weigh those findings against the strong therapy and facility strengths. Only then can Parkridge be matched to the resident's goals and the family's risk tolerance, or another community chosen for steadier daily reliability.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Des Moines International (10 miles away) Des Moines International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Parkridge Specialty Care in Pleasant Hill, IA offers a comfortable and welcoming assisted living community for seniors. With a variety of amenities, residents can enjoy a convenient and fulfilling lifestyle. The community features a beauty salon, allowing residents to pamper themselves and look their best. Cable or satellite TV is available in each resident's room, ensuring entertainment options are readily accessible.

Community operated transportation is provided for ease of mobility, making it convenient for residents to run errands or attend appointments. A computer center allows residents to stay connected with loved ones through technology. The dining room offers restaurant-style dining where delicious meals are served daily. A fitness room encourages physical wellness and regular exercise.

Parkridge Specialty Care provides fully furnished accommodations, eliminating the hassle of moving furniture. Residents can also enjoy leisure time in the gaming room or relax in the beautiful outdoor space such as the garden. Housekeeping services ensure that residents' living spaces are clean and tidy at all times.

For those who want to engage their minds, there is a small library with various reading materials. Telephone service is available for easily keeping in touch with family and friends. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.

The community promotes holistic wellness through its wellness center and offers Wi-Fi/high-speed internet access for staying connected online.

In terms of care services, Parkridge Specialty Care ensures round-the-clock call system monitoring and supervision to prioritize resident safety and well-being. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals requiring a diabetes diet or any other special dietary restrictions.

Medication management services ensure that each resident receives their medications promptly according to their prescribed schedule. Mental wellness programs are designed to support emotional well-being among residents.

Numerous nearby pharmacies make it convenient for residents to fill their prescriptions without much travel hassle. With several physicians located nearby, accessing medical care becomes effortless. Additionally, the community is conveniently surrounded by various restaurants and theaters, offering opportunities for residents to dine out and enjoy entertainment.

Parkridge Specialty Care aims to provide a vibrant and enriching lifestyle for its residents. With concierge services available, planned day trips, resident-run activities, and scheduled daily activities, there are numerous opportunities for social engagement and personal growth within the community.

Nearby Places of Interest

Physicians

  • Iowa Ortho (0.2 miles)
  • Wolfe Eye Clinic (0.2 miles)
  • Mercy East Pediatric Clinic (0.2 miles)
  • MercyOne Pleasant Hill ENT Care (0.2 miles)
  • Eye Care Of Iowa PC - Pleasant Hill (1 miles)
  • Konchar Gregory J Dr DDS (1.1 miles)
  • Whylie Eye Care Centers (1.6 miles)

Pharmacies

  • CVS Pharmacy (2.8 miles)
  • Target Pharmacy (2.8 miles)
  • Lutz Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4.2 miles)
  • Kayser Hearing Aid & Audiology (4.3 miles)
  • Osco Pharmacy (6.1 miles)

Restaurants

  • The BUD TENT (2.9 miles)
  • Wendy's (2.9 miles)
  • Raising Cane's Chicken Fingers (3 miles)
  • Brightside Aleworks (3.1 miles)
  • The Depot (3.2 miles)
  • Long John Silver's (3.8 miles)
  • Spectators Sports Bar & Grill (3.9 miles)

Theaters

  • Cinemark Altoona And Xd (4.1 miles)

Hospitals

  • Unity Point Health (5.9 miles)
  • Mercy Medical Center 7 South (6.6 miles)
  • Mercy Hospital Pediatric Unit (6.6 miles)
  • Mercy River Hills Surgery Center (6.6 miles)
  • Select Specialty Hospital-Des Moines (6.6 miles)
  • UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (7.2 miles)
  • North 3 - IMMC (7.2 miles)

Parks

  • Stone Park (6.3 miles)

Cafes

  • Starbucks (6.7 miles)
  • Starbucks (7 miles)

Frequently Asked Questions

Where is Parkridge Specialty Care?
What photos are available for Parkridge Specialty Care in Pleasant Hill, Iowa?

Nearby Communities

  • Courtyard Estates at Cedar Pointe

    Courtyard Estates at Cedar Pointe

    Pleasant Hill, IA

    4.1 from 29 reviews
    $2,175 to $4,350 / month

    pro Clean, well-maintained facility with friendly staff and good value.

  • The Shores

    The Shores

    Pleasant Hill, IA

    4.5 from 39 reviews
    $2,592 to $6,196 / month

    pro Friendly, attentive staff with engaging activities and good meals.

  • Pleasant Hill Residential

    Pleasant Hill Residential

    Pleasant Hill, IA

     
     

    pro Skilled nursing with diabetic care and on-site activities.

  • Prairie Vista Village

    Prairie Vista Village

    Altoona, IA

    4.7 from 48 reviews
     

    pro Modern, well-kept facility with spacious, light-filled apartments and attentive staff.

  • Hickory Grove Apartments

    Hickory Grove Apartments

    Des Moines, IA

     
     

    pro Excellent access to healthcare and nearby amenities

  • From the Heart Senior Care LLC

    From the Heart Senior Care LLC

    Altoona, IA

    5 from 1 review
     

    pro Prompt, thorough care with proactive communication.

  • Edencrest at The Tuscany

    Edencrest at The Tuscany

    Altoona, IA

    4.1 from 57 reviews
    $2,200 to $3,550 / month

    pro Professional, timely care; friendly memory care staff; modern, well-equipped facilities with engaging activities.

  • Valley View Village

    Valley View Village

    Des Moines, IA

    4.3 from 26 reviews
    $990 to $1,100 / month

    pro Comprehensive care options across levels with affordable rates and on-site dining.

  • Elsie Mason Manor

    Elsie Mason Manor

    Des Moines, IA

     
    $776 to $3,000 / month

    pro Very affordable pricing relative to Polk County and Iowa averages, with active on-site programs.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what is home health careUnderstanding Home Health Care: A Comprehensive Guide

    Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.