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Parkridge Specialty Care in Pleasant Hill, IA

Parkridge Specialty Care is a nursing home community in Pleasant Hill, IA.

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Parkridge Specialty Care in Pleasant Hill, IA

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  • Interior

    Office reception area with staff working at the desks.

  • Living Room

    A cozy living room with beige seating, a fireplace, and wooden shelves.

  • Building

    A building with an American flag flying in front of it, set against a clear sky.

  • Bedroom

    A room with a hospital bed, a lamp, and a chair.

  • Seating Area

    A small waiting room with patterned chairs arranged around a table.

  • Fireplace

    A cozy living room with wooden cabinets, a fireplace, and seating area.

  • Office

    A cozy office setup with a wooden desk, computer monitor, keyboard, and a floral arrangement.

  • Wheelchair

    An elderly woman in a wheelchair at a social event.

5800 North East 12Th Avenue, Pleasant Hill, IA 50327

For more information about senior living options: (866) 208-4318

3.2 from 41 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 stars
17

Overall Review of Parkridge Specialty Care

common 14 reviews mention this

Staff caring and responsive

Residents and families frequently describe the staff as caring, kind, and attentive to individual needs.

Many positive reviews emphasize that staff members know residents well and make people feel comfortable. Several reviewers mention regular check-ins, updates, and follow-through when questions or concerns came up. A few specific reviewers also thank individual CNAs or highlight management as responsive. Overall, the strongest pattern in the favorable feedback is how people feel cared for day to day and during visits.

caveat 17 reviews mention this

Call light and basic care concerns

A significant number of reviewers report breakdowns in basic care and responsiveness to calls.

Negative reviews repeatedly describe missed or delayed assistance with needs like toileting, bathing, feeding, and medications. Some mention long waits for pain medication and trouble getting help even when call lights were used. Others describe inadequate cleaning or sanitation concerns, and families say they had to monitor closely to ensure care was delivered. A separate thread of complaints also points to staffing being short, including reports that night coverage felt especially limited.

common 6 reviews mention this

Therapy support makes a difference

Reviews highlight therapy—especially PT/OT and related services—as a key reason some residents saw progress.

Several reviews credit therapy teams with being effective, supportive, and motivating, including mentions of PT, OT, and speech therapy. Some families describe therapy as the part of care that helped their loved one make progress. A few negative reviews also reference therapy schedules that felt too brief or inconsistent, which still reinforces how central therapy experiences were to the overall satisfaction picture.

common 2 reviews mention this

Food and dining are praised

At least some reviewers say the food is good and served warm.

A couple of reviews specifically call out the quality of meals, describing the food as very good and warm. This lines up with the community listing restaurant-style dining as a feature. Even so, dining shows up in fewer comments than staff and care concerns.

common 7 reviews mention this

Cleanliness and facility upkeep

Multiple reviews mention the facility and rooms being clean, with some also noting concerns about hygiene.

Many reviewers describe the building, grounds, and rooms as clean and modern. At the same time, several critical reviews raise sanitation and cleanliness issues, including concerns about hygiene and room upkeep. Taken together, cleanliness appears as both a clear positive for some families and a recurring point of complaint for others.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Des Moines International (10 miles away) Des Moines International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Iowa Ortho (0.2 miles)
  • Wolfe Eye Clinic (0.2 miles)
  • Mercy East Pediatric Clinic (0.2 miles)
  • MercyOne Pleasant Hill ENT Care (0.2 miles)
  • Eye Care Of Iowa PC - Pleasant Hill (1 miles)
  • Konchar Gregory J Dr DDS (1.1 miles)
  • Whylie Eye Care Centers (1.6 miles)

Pharmacies

  • CVS Pharmacy (2.8 miles)
  • Target Pharmacy (2.8 miles)
  • Lutz Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (4.2 miles)
  • Kayser Hearing Aid & Audiology (4.3 miles)
  • Osco Pharmacy (6.1 miles)

Restaurants

  • The BUD TENT (2.9 miles)
  • Wendy's (2.9 miles)
  • Raising Cane's Chicken Fingers (3 miles)
  • Brightside Aleworks (3.1 miles)
  • The Depot (3.2 miles)
  • Long John Silver's (3.8 miles)
  • Spectators Sports Bar & Grill (3.9 miles)

Theaters

  • Cinemark Altoona And Xd (4.1 miles)

Hospitals

  • Unity Point Health (5.9 miles)
  • Mercy Medical Center 7 South (6.6 miles)
  • Mercy Hospital Pediatric Unit (6.6 miles)
  • Mercy River Hills Surgery Center (6.6 miles)
  • Select Specialty Hospital-Des Moines (6.6 miles)
  • UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (7.2 miles)
  • North 3 - IMMC (7.2 miles)

Parks

  • Stone Park (6.3 miles)

Cafes

  • Starbucks (6.7 miles)
  • Starbucks (7 miles)

Frequently Asked Questions

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