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3.5 from 53 reviews
5 stars
31
4 stars
2
3 stars
0
2 stars
3
1 stars
17
Overall Review of Healthwin
differentiator6 reviews mention this
Rehab and therapy get strong praise
Residents and families point to PT and OT as a standout part of the experience.
Several reviews highlight the rehab department as a main reason families felt supported, with praise for physical and occupational therapy. One family described getting a rehab bed quickly after a fall and credited the therapy team with helping improve confidence while recovering. Even in critical reviews where medical care was disputed, therapy work was still described as helpful and earned the only positive feedback in that account. Short-term rehab experiences are also described as caring and compassionate by families who were there for recovery care.
caveat7 reviews mention this
Food quality is mixed
Dining gets both compliments and complaints in the reviews.
Some residents and visitors describe the food as the best part, including comments about good food and a facility that shares meals with loved ones. Other reviews are much more negative, saying the food looks terrible and that meal preparation and delivery are poor. One critical review also mentions meals served in disposable containers. Overall, dining satisfaction appears inconsistent across different time periods and wings mentioned by reviewers.
common6 reviews mention this
Facility cleanliness is repeatedly mentioned
Many reviews describe the building as clean and well kept.
Multiple reviews call out cleanliness, with comments ranging from a clean facility to a very clean building. Some families also describe the property as beautiful and note that it is set up for comfort. A few reviews raise hygiene-related concerns indirectly, like leaving supplies within visitor reach, but the dominant theme is that the space generally appears maintained. Taken together, cleanliness is one of the more consistent positives in the feedback.
caveat14 reviews mention this
Call light and medical responsiveness concerns
Several reviews describe delayed help, staffing strain, or medical oversights.
A recurring complaint is that residents do not get timely assistance, including call lights not being answered quickly and residents sitting for long periods. Multiple reviewers also describe staffing as overworked or understaffed, with frequent changes in personnel and problems getting care around needs like wounds, breathing, or infections. There are also accounts of medication-related issues and difficulty obtaining specific treatments, including delays in antibiotics and trouble getting medication adjustments approved. While some reviews describe excellent care and responsiveness, the negative accounts are detailed enough that families appear to be watching closely for follow-through.
common10 reviews mention this
Staff attitude ranges from kind to rude
Reviews include both compassionate staff experiences and complaints about management behavior.
On the positive side, several families describe caregivers and therapists as compassionate, attentive, and dedicated, including comments that staff treat people like family. Other reviews focus on management and professionalism, including complaints about rudeness, poor customer service, and residents being spoken to negatively. Some reviewers also mention improvements in care during one period and then a decline under new ownership. Because both extremes show up in the comments, it seems important for families to validate expectations during the time their loved one would be receiving care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
153 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
South Bend Regional (3 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Hospitals
Healthwin Specialized Care (0 miles)
Clear Choice Adult Day (0.2 miles)
Pulmonary Critical Care (3.4 miles)
Newbold Philipmemorial Hospital South Bend (3.4 miles)
Beacon Children's Hospital (3.4 miles)
Memorial Hospital (3.5 miles)
Allied Physicians Surgery Center (3.6 miles)
Places of Worship
Christ the King Catholic Church (0.8 miles)
The Grotto (2.4 miles)
Basilica of the Sacred Heart (2.5 miles)
Islamic Society of Michiana (4 miles)
Restaurants
McDonald's (0.9 miles)
Culver's (0.9 miles)
McDonald's (1.1 miles)
Bob Evans (1.6 miles)
North Dining Hall (2.5 miles)
Rohr's (2.8 miles)
King Gyros Restaurant (3.1 miles)
Pharmacies
Walgreens (0.9 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.3 miles)
Mar-Main Pharmacy (3.6 miles)
Walgreens (3.7 miles)
CVS Pharmacy (3.8 miles)
Beacon Home Care (3.8 miles)
Physicians
Indiana Eye Institute (1 miles)
Portage Medical Group (1.2 miles)
Northwest Family Medicine (1.3 miles)
South Bend Clinic (1.3 miles)
South Bend Clinic-Portage (1.3 miles)
South Bend Clinic (1.4 miles)
Michiana Gastroenterology (3.3 miles)
Cafes
Starbucks (1 miles)
Parks
St Patrick's County Park (1.8 miles)
Fulkerson Park (3.8 miles)
Howard Park (4.2 miles)
Transportation
Atlantic Aviation (2.8 miles)
Nictd's South Shore - South Bend Airport (3.1 miles)
South Bend International Airport (SBN) (3.2 miles)
Healthwin on seniors.fyi includes 11 photos including images showing landscaping, outdoor, trees, building, park, grass, architecture, parking, and more.
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Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
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