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Silver Birch of Mishawaka

Silver Birch of Mishawaka is an assisted living community in Mishawaka, IN.

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Silver Birch of Mishawaka

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  • Interior

    A minimalist bedroom with a single bed and wooden flooring.

  • Decor

    A cozy living room featuring a television, warm lighting, and contemporary furniture.

  • Living Room

    Open-plan kitchen and living area with modern furnishings.

  • Building

    A modern residential building featuring a blend of architectural styles under a clear blue sky.

  • Architecture

    A modern residential building with a welcoming entrance.

  • Kitchen

    A kitchen with wooden cabinets, a black refrigerator, and a countertop with a microwave and sink.

  • Lighting

    A modern apartment building illuminated at night with a wet street reflecting light.

  • Exterior

    A modern hotel exterior with a sign indicating that reservations are being accepted.

3630 Hickory Rd, Mishawaka, IN 46545

For more information about senior living options: (866) 208-4318

3.6 from 56 reviews
5 stars
33
4 stars
4
3 stars
0
2 stars
2
1 stars
17

Overall Review of Silver Birch of Mishawaka

caveat 8 reviews mention this

Bed bugs are a recurring concern

Several residents and families describe an ongoing bed bug problem that management says it is addressing.

A repeated theme is that residents’ units have bed bugs, with multiple reviewers describing the infestation as severe or not resolved. Some reviews also describe feelings of being told to expect it or that efforts were limited to spraying rather than more thorough treatment. In contrast, a few reviews focus on cleanliness and a well-maintained building, but bed bugs remain the most urgent negative thread across the reviews.

caveat 7 reviews mention this

Food quality complaints are frequent

Residents and families are split, with many describing meals as poor and some describing serious problems with meal delivery.

Many reviewers complain about food quality, including descriptions of meals being unappetizing or leaving diners with little to eat. Several residents’ experiences also include concerns about meal delivery and dietary follow-through, including claims of hunger leading to medical outcomes. A smaller number of reviews offer positive notes about food, so dining is inconsistent in the feedback.

  • Open-plan kitchen and living area with modern furnishings.
common 11 reviews mention this

Care staff support feels inconsistent

Care experiences depend heavily on the day-to-day team, with reviews ranging from very supportive to seriously concerning.

On the positive side, multiple families describe clinical staff as consistent, compassionate, and attentive to resident needs, alongside friendly interactions across the community. Some reviewers specifically mention knowing residents well and providing support that feels personalized. On the negative side, other reviews allege neglect, medication issues, and retaliation when concerns are raised, including claims that medical support did not meet needs. Overall, staff quality appears to vary widely across reviews.

common 5 reviews mention this

Activities and outings keep residents engaged

Residents are regularly described as staying engaged through activities and community outings.

Several reviews highlight that residents have planned daily activities and opportunities to socialize, including resident-run or organized events. Families also mention excursions and outings, with one describing a bowling trip led by an activities coordinator. A few reviews are more cautious about logistics (such as transportation) or note that activity levels can fluctuate, but the overall tone is that there is a steady emphasis on keeping residents involved.

common 4 reviews mention this

Cleanliness is a mixed picture

Some reviews describe a clean, well-maintained environment, while others report a visibly dirty building.

A number of reviewers describe the property as clean, comfortable, and well maintained, including an inviting atmosphere and good housekeeping. Other reviews strongly contradict that with allegations that the facility is dirty or not cleaned adequately. Because both views are present, cleanliness appears to be uneven across resident experiences reflected in the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (6 miles away) South Bend Regional (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Located in Mishawaka, Indiana, this area offers a variety of amenities and services that cater to senior living. Within a short distance, you can find a selection of restaurants ranging from Bonefish Grill to Salsa's Mexican Grill, providing convenient dining options. Nearby pharmacies such as CVS and Walgreens make accessing medications easy, while hospitals like Saint Joseph Regional Medical Center offer quality healthcare services. For recreational activities, parks like Battell Park and the Mishawaka River Walk provide beautiful outdoor spaces for leisurely strolls. Places of worship like the Islamic Society of Michiana are also easily accessible for spiritual needs. Overall, this area provides a mix of conveniences and attractions suitable for seniors looking to settle down in a comfortable community.

Restaurants

  • Bonefish Grill (0.3 miles)
  • King Gyros (0.4 miles)
  • Caracas Bistro (0.6 miles)
  • Salsa's Mexican Grill (0.6 miles)
  • Hooters (0.7 miles)
  • Logan's Roadhouse (0.8 miles)
  • Chili's Grill & Bar (0.9 miles)

Places of Worship

  • Islamic Society of Michiana (0.6 miles)
  • Basilica of the Sacred Heart (2.3 miles)
  • The Grotto (2.4 miles)

Pharmacies

  • Stat Pharmacy (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • Beacon Home Care (1.1 miles)
  • Walgreens (1.2 miles)
  • Walmart Pharmacy (1.5 miles)
  • CVS Pharmacy (2.3 miles)

Physicians

  • Spine & Orthopedic Medicine (0.9 miles)
  • Michiana Spine And Sports Med (0.9 miles)
  • Narcysia Health Care (1 miles)
  • Saint Joseph Occupational Health Network (1 miles)
  • The South Bend Clinic (1 miles)
  • Arnold Del Pilar (1 miles)
  • James Schalliol Md (1.1 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Starbucks (1.3 miles)

Hospitals

  • Allied Physicians Surgery Center (1.2 miles)
  • Saint Joseph Reg Med Center (1.2 miles)
  • Oasb (1.4 miles)
  • Saint Joseph Mishawaka Medical Center (1.5 miles)

Parks

  • Battell Park (2 miles)
  • Central Park (2.1 miles)
  • Robert C Beutter Park (2.1 miles)
  • Mishawaka River Walk (2.1 miles)

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