Silver Birch of Mishawaka
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3630 Hickory Rd, Mishawaka, IN 46545
For more information about senior living options: (844) 490-3973
Silver Birch is described as beautiful with well?kept grounds and attentive staff. The community offers engaging activities and outings that bring happiness to residents. The facility is clean, welcoming, and staffed by friendly, caring professionals who treat residents like family. Receptionists and other staff are consistently warm, making a positive first impression. Families praise the staff, including the marketing director, for their dedication and support of residents. Residents feel at home at Silver Birch and would not want to live anywhere else.
The receptionist at the front desk is described as a horrible person with disrespectful behavior and should be fired. The facility is said to be plagued by bedbugs all the time. The administrator and DON are accused of starving a non-English-speaking resident, violating policies, and withholding meals for days. The place is called a disgrace for starving a 91-year-old resident and causing a hospital visit. The building is described as dirty, dark, dank, poorly run, and disorganized, with many emaciated and unclean residents. The staff are described as apathetic or rude, failing to help residents or meet basic needs. Management is labeled lazy and uncaring, with calls to shut the facility down. There are reports of medication mix-ups and withdrawal symptoms due to mishandling. A resident was reportedly denied food and given a "Do Not Feed" instruction.Silver Birch of Mishawaka is best suited for seniors who crave a lively, social, activity-forward living environment and want to feel like part of a community. The campus's aesthetic - well-kept grounds, pleasant apartments, and a calendar filled with outings and events - resonates with families seeking vibrancy and engagement for a loved one. Those who priorititize warmth from frontline staff, approachable administration, and a home-like atmosphere will find this community delivers meaningful connections and daily purpose, often translating to residents naming Silver Birch as "home."
That said, alternatives deserve serious consideration for anyone with high safety or medical needs. The reviews repeatedly flag serious governance and safety concerns that can undermine peace of mind: bedbug infestations, questions about cleanliness, and charges of mistreatment or neglect. Reports of inconsistent meal service, and in some cases extreme lapses in meal delivery and medication management, point to operating fragilities. Families who require airtight administrative communication, transparent policies, and reliable clinical oversight should compare other options where governance and safety have a clearer track record.
On the positive side, Silver Birch often delivers on the human elements that families value. Visitors consistently note friendly admissions experiences, courteous reception, and staff who seem genuinely devoted to resident welfare. When care teams are at full strength, residents are described as engaged and content, with staff going the extra mile during activities and outings. Several accounts highlight a strong, supportive culture among staff, including praise for the marketing and activity teams, and a sense that residents are treated with warmth and respect. In moments of stability, families celebrate the facility as a bright, welcoming home.
The major red flags temper the favorable impressions. Bedbug infestations recurred in multiple accounts, with concerns that containment efforts were insufficient or slow. Cleanliness and housekeeping are described as inconsistent at best, with some families reporting dirty environments and inadequate daily care tasks. Medical and dietary concerns surface repeatedly: allegations of medication mix-ups or delays, and stories of meals being withheld or miscommunicated, sometimes with serious health consequences. The tone from several reviewers suggests leadership and policy gaps, including complaints about retaliation and misalignment between stated goals and actual practice. Taken together, these issues are not minor annoyances; they cut to resident safety, dignity, and reliable daily care.
Weighing the pros and cons, the settlement comes into sharper focus. If the priority is social engagement, meaningful programming, and a genuine sense of community, Silver Birch can offset some concerns - provided the resident's needs are not highly medical and the family is comfortable with ongoing vigilance around administration and safety issues. For seniors requiring consistent, predictable nursing oversight, strict nutritional management, and pristine sanitation, the cons are likely to overwhelm the benefits. In short, the environment can be a blessing for active, socially inclined residents and their families, but it is a risky fit for those who cannot tolerate potential lapses in care or environmental safety.
Practical next steps are clear. Schedule a thorough, in-person evaluation with multiple residents and family members who can speak candidly about day-to-day care. Request a transparent briefing from the administrator and head of nursing, and review any third-party inspections, remediation plans for bedbugs, and the latest quality assurance metrics. See firsthand how meals are handled, how medications are administered, and whether dietary needs are consistently respected. If a translator or family liaison is necessary to interpret care plans or policies, insist on one. Compare neighboring communities with robust safety records and consistent clinical oversight to determine which option truly aligns with the resident's medical needs, personal preferences, and your family's peace of mind. Silver Birch may be right for a sociable, engaged senior - just not without rigorous vetting and a clear plan to address the entrenched safety and governance concerns.
125 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Silver Birch of Mishawaka is an assisted living community located in the charming city of Mishawaka, IN. Our community offers a comfortable and welcoming environment for seniors who require assistance with their daily activities.
At Silver Birch of Mishawaka, we understand the importance of catering to our residents' spiritual needs. We offer devotional services off-site, giving our residents the opportunity to engage in religious activities that they hold dear.
Our indoor common areas provide a cozy and inviting space for residents to gather, socialize, and participate in various recreational activities. These areas are designed to promote a sense of community among our residents and encourage new friendships to blossom.
In addition to our excellent care services, Silver Birch of Mishawaka also offers specialized diabetic care. Our trained staff members are equipped with the knowledge and skills necessary to assist residents with diabetes management, ensuring their health and well-being are always prioritized.
Residents at Silver Birch of Mishawaka can enjoy easy access to various amenities nearby. With two cafes, four parks, seven pharmacies, 41 physicians, 39 restaurants, three places of worship, and four hospitals in close proximity, our residents have a multitude of options for entertainment, dining, medical care, and spiritual guidance.
Choose Silver Birch of Mishawaka as your loved one's next home where they will receive exceptional care in a warm and inviting environment while enjoying the convenience of nearby amenities.
Located in Mishawaka, Indiana, this area offers a variety of amenities and services that cater to senior living. Within a short distance, you can find a selection of restaurants ranging from Bonefish Grill to Salsa's Mexican Grill, providing convenient dining options. Nearby pharmacies such as CVS and Walgreens make accessing medications easy, while hospitals like Saint Joseph Regional Medical Center offer quality healthcare services. For recreational activities, parks like Battell Park and the Mishawaka River Walk provide beautiful outdoor spaces for leisurely strolls. Places of worship like the Islamic Society of Michiana are also easily accessible for spiritual needs. Overall, this area provides a mix of conveniences and attractions suitable for seniors looking to settle down in a comfortable community.
Silver Birch of Mishawaka is located at 3630 Hickory Rd, Mishawaka, IN 46545 in St. Joseph County, Indiana
Silver Birch of Mishawaka on seniors.fyi includes 11 photos including images showing building, exterior, kitchen, living room, architecture, bedroom, interior, landscaping, and more.
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Interior
Decor
Living Room
Building
Architecture
Kitchen
Lighting
Exterior
