Conwell Home Care Services

Pros

• The care provided was wonderful.
• The nurse Diane was fabulous.
• Diane listened, explained everything thoroughly, took her time, and delivered excellent care.
• The care at Home Health Crusaders was better than hospice care.
• The staff were wonderful and friendly.
• The nursing and therapy were excellent.

Review

The care my mother received from them was wonderful, and that sentiment underpins the entire experience described. From the moment help arrived in her home, there was a sense of calm, competence, and genuine concern. The people involved created an environment where her needs could be addressed holistically - medical support paired with emotional reassurance. Watching her receive attentive, compassionate care gave our family a new level of confidence and relief during a challenging time. The overall impression is one of consistent quality and thoughtful, patient-centered service that goes beyond just checking boxes.

A standout element of the care was the nurse, Diane. Our nurse Diane was fabulous, and her presence made a tangible difference for my mom. Diane's approach was marked by attentiveness and warmth, qualities that mattered deeply in those moments when comfort and trust are paramount. She listened to my mother, answered questions, and addressed concerns in a way that made complicated information feel clear and approachable. It wasn't just about performing tasks; it was about ensuring my mom felt seen, heard, and respected throughout every interaction. That level of care left a lasting mark on our family.

In addition to Diane's remarkable bedside manner, the remarks about the care emphasize a pattern of thorough communication and deliberate pacing. She listened, explained everything thoroughly, took her time, and gave excellent care to my mom. Those elements - clear explanations, ample time, and careful attention to detail - created a sense of security for both the patient and her family. When questions arose or new steps were needed, the responses were thoughtful and patient, which helped reduce anxiety and foster trust. It's a combination that is hard to find and is clearly valued by families who rely on in-home professionals.

We are now with Hospice, but I wish we could have stayed with Home Health Crusaders because the care is so much better. This sentiment reflects how strongly the experience stood out for us, even as circumstances changed. The sense of continuity, reliability, and high-quality care made a meaningful difference in daily life and in the comfort level of my mother. It's not just about medical interventions; it's about maintaining a standard of care that respects the patient's dignity and promotes well-being in a familiar home setting. The wish to have stayed longer underscores how impactful the Home Health Crusaders approach felt in practice.

Beyond the specific nurse, the overall team left a positive impression as well. Wonderful and friendly staff created an atmosphere that felt welcoming and supportive at every visit. The interpersonal warmth of the team, combined with professionalism and competence, contributed to a sense of partnership in care. It's clear that the staff works well together to coordinate efforts and ensure that both patient comfort and progress are prioritized. That cohesive, friendly dynamic is not only reassuring to families but also conducive to better outcomes and patient satisfaction.

Finally, the combination of nursing excellence and rehabilitative therapy left us with a lasting sense of gratitude. Excellent nursing and therapy suggest a comprehensive, multidisciplinary approach that addresses both immediate needs and longer-term well-being. The care felt well-rounded, with skilled clinical attention complemented by therapeutic interventions designed to support mobility, comfort, and independence where possible. For families navigating similar journeys, this level of care represents a reassuring standard - one that emphasizes compassion, clarity, and consistency in every interaction.

This section of Portage, Indiana offers a convenient and well-equipped environment for senior living. With multiple hospitals and urgent care facilities in close proximity, residents have access to quality healthcare services. Additionally, there are several pharmacies nearby for easy medication management. Dining options range from fast food chains to sit-down restaurants, providing a variety of choices for meals. For social outings, there are cafes and theaters within a short drive. Nature enthusiasts can enjoy the parks and preserves located just a few miles away. Places of worship are also readily accessible for those seeking spiritual fulfillment. Overall, this area provides a balanced mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Hospitals

• Porter Portage Hospital Campus (0.3 miles)
• Northwest Health Urgent Care-Portage (0.3 miles)
• Portage Outpatient Clinic (3.4 miles)
• St Mary Medical Center Fifth Floor Cancer Ward (4.4 miles)
• Porter Regional Hospital - Emergency Room (7.2 miles)
• HealthLinc - Porter-Starke (8 miles)
• Northwest Health Outpatient Rehabilitation (8.4 miles)

Physicians

• Lakeshore Bone & Joint Institute (0.4 miles)
• NorthShore Health Centers Scottsdale (0.9 miles)
• Christina Huynh DO (1 miles)
• Portage Health Center (1.1 miles)
• Portage Heart Care (1.1 miles)
• Gn Endocrinology (4.2 miles)
• Lake Park Clinic (4.2 miles)

Pharmacies

• Walgreens (0.4 miles)
• Meijer Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.3 miles)

Restaurants

• Taco Bell (0.5 miles)
• McDonald's (0.6 miles)
• Culver's (0.7 miles)
• Arby's (0.7 miles)
• Applebee's (0.8 miles)
• Tate's Place (1.3 miles)
• Wendy's (2.1 miles)

Cafes

• Panera Bread (0.6 miles)
• Starbucks (0.6 miles)
• Starbucks (4.4 miles)
• Starbucks (7.8 miles)
• Great Lakes Cafe (8 miles)
• Starbucks (8.2 miles)
• Starbucks (8.4 miles)

Theaters

• Portage 16 IMAX + GDX (1.6 miles)
• 49er Drive-In Theatre (8 miles)

Parks

• Festival Park (3.7 miles)
• Butterfly Meadow (7.2 miles)
• Westside Park (7.6 miles)
• Washington Park (8.1 miles)
• Coffee Creek Watershed Preserve (8.4 miles)

Places of Worship

• Greek Othrodox Church St Lakovos (5.9 miles)
• First Presbyterian Church (7.6 miles)

Transportation

• Chicago Dash Valparaiso Station (8.3 miles)