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Comfort Keepers in Portage, IN

Comfort Keepers is a senior community in Portage, IN.

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Comfort Keepers in Portage, IN

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Comfort Keepers

2664 Willowcreek Unit C, Portage, IN 46368

To contact a resident: (219) 763-9898

For more information about senior living options: (866) 208-4318

4.3 from 38 reviews
5 stars
26
4 stars
5
3 stars
2
2 stars
1
1 stars
4

Overall Review of Comfort Keepers

common 28 reviews mention this

Caregivers feel compassionate and respectful

Residents and families repeatedly describe caregivers as compassionate, patient, and respectful in-home.

Many reviewers highlight caregivers that are kind, helpful, and attentive, including specific comments about patients feeling comfortable with strangers and getting the care they need. Several families also mention being impressed by staff professionalism and competence, not just friendliness. A number of reviews add that the office team works to ensure loved ones are treated with respect and dignity.

caveat 7 reviews mention this

Scheduling can be unreliable

Scheduling problems and last-minute changes show up often enough to be a recurring concern.

A handful of reviews describe caregivers being late, missing appointments, or providing uncertain timing, which then affects the family’s plans. Others mention administrative issues around scheduling and billing, including cancelations or being cut off after insurance problems. Some reviewers also report situations where caregivers left without sufficient notice, leaving no replacement lined up.

common 4 reviews mention this

Special needs support is mentioned

Some families specifically call out care for dementia or Parkinson’s conditions in the home.

Several reviewers describe experience with dementia or Parkinson’s, including caregivers who were patient with challenging moments. One family mentions dementia care that required extra patience and that staff also provided suggestions and resources. At the same time, there is at least one negative review where the help described did not meet expectations, including comments about motivation and the way a helper interacted.

common 6 reviews mention this

In-home support fits changing schedules

Families describe flexible in-home help that can adjust to routines and needs.

Reviewers commonly mention day-to-day support, including respite-style help so a spouse or caregiver gets a break. Some describe the service working with a schedule and accommodating specific time needs, such as limited weekly visits. Others add that care plans were individualized, with follow-up and guidance shared as needs changed.

common 6 reviews mention this

Office communication gets mixed feedback

Communication from the office is often praised, but administrative issues can still frustrate families.

Many reviews mention friendly office staff and strong communication, including named staff helping track changes and respond to needs by phone. Some families also describe administrators coordinating well and being involved when the care situation is complex. However, a few reviews point to confusing billing and scheduling systems or a lack of responsiveness when situations became urgent.

common

Nearby services include clinics

Nearby options include pharmacies, primary care, and hospitals within a few miles.

Families considering in-home care may appreciate that common services are close by, including pharmacies and medical offices. The listing’s nearby area includes both outpatient and hospital options within the first several miles.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

This area of Portage, Indiana, offers a convenient and accessible location with a variety of amenities nearby. There are several dining options including well-known chains like Wendy's, McDonald's, and Taco Bell, as well as local favorite Tate's Place. In terms of healthcare services, there are multiple pharmacies in close proximity such as Walgreens and CVS Pharmacy, along with various physicians' offices like Portage Health Center and Lakeshore Bone & Joint Institute. For emergency medical care, Porter Regional Hospital and Northwest Health Urgent Care are easily accessible. Additionally, residents can enjoy leisure activities at cafes like Panera Bread and Starbucks, catch a movie at Portage 16 IMAX + GDX theater, or explore the natural beauty of parks like Festival Park and Coffee Creek Watershed Preserve. Overall, this area provides a blend of convenience and recreational opportunities that would be ideal for seniors looking to settle in a bustling yet serene neighborhood.

Restaurants

  • Wendy's (0 miles)
  • McDonald's (0.3 miles)
  • Tate's Place (0.8 miles)
  • Arby's (1.4 miles)
  • Taco Bell (1.7 miles)
  • McDonald's (1.7 miles)
  • Culver's (1.7 miles)

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Meijer Pharmacy (1.5 miles)
  • Walgreens (1.7 miles)
  • Monosol Rx (2.4 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.3 miles)

Physicians

  • Christina Huynh DO (1 miles)
  • Portage Heart Care (1.9 miles)
  • Portage Health Center (1.9 miles)
  • NorthShore Health Centers Scottsdale (1.9 miles)
  • Lakeshore Bone & Joint Institute (2.1 miles)
  • Lake Park Clinic (5.7 miles)
  • Gn Endocrinology (5.7 miles)

Hospitals

  • Portage Outpatient Clinic (1.3 miles)
  • Northwest Health Urgent Care-Portage (1.9 miles)
  • Porter Portage Hospital Campus (2 miles)
  • St Mary Medical Center Fifth Floor Cancer Ward (5.9 miles)
  • Porter Regional Hospital - Emergency Room (7.1 miles)
  • HealthLinc - Porter-Starke (9 miles)
  • Methodist Hospitals (9.2 miles)

Cafes

  • Panera Bread (1.6 miles)
  • Starbucks (1.6 miles)
  • Starbucks (2.3 miles)
  • Great Lakes Cafe (7.4 miles)
  • Starbucks (9 miles)
  • Starbucks (9.2 miles)

Theaters

  • Portage 16 IMAX + GDX (1.9 miles)
  • 49er Drive-In Theatre (8.2 miles)

Parks

  • Festival Park (4.7 miles)
  • Coffee Creek Watershed Preserve (7.7 miles)
  • Washington Park (7.8 miles)
  • Butterfly Meadow (8.1 miles)
  • Mount Tom (8.9 miles)
  • Westside Park (9 miles)
  • Valplayso (9.5 miles)

Places of Worship

  • Greek Othrodox Church St Lakovos (6.3 miles)
  • First Presbyterian Church (8.4 miles)
  • Trinity United Church of Christ Gary (8.8 miles)

Transportation

  • Dune Park South Shore Train Station (8 miles)

Frequently Asked Questions

Where is Comfort Keepers?

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