Addison Pointe Health & Rehabilitation Center

Pros

• The nurse on the 400 floor creates a warm and welcoming environment, making residents feel like family.
• The staff consistently engages residents with activities such as games and singing, keeping them busy and entertained.
• The overall experience at Addison Pointe has been very positive, with a good environment and caring staff.
• Residents enjoy the food offered at Addison Pointe, contributing to their satisfaction with the facility.
• The location of Addison Pointe is ideal for families seeking convenience for their loved ones.

Cons

• The lack of care and attention at the facility resulted in the death of their Grandma.
• The staff consistently fails to follow care plans and are consistently short-staffed.
• There have been instances where the staff did not know the whereabouts of a resident, found on the bathroom floor for an unknown duration.
• The staff neglects their responsibilities, such as not taking residents to the restroom and leaving call buttons on the floor.
• Promises made by the facility hold no value.
• Difficulty in reaching out to the staff for communication purposes.
• A negative experience with Addison Pointe, despite initially seeming great.

Review

Mixed Experiences at Addison Pointe Senior Living Facility

Addison Pointe Senior Living Facility has garnered a variety of opinions from residents and their families. While some individuals commend the staff for their warm and attentive care, others express deep concerns about the level of attention given to their loved ones. This article aims to provide an overview of these experiences to allow potential residents and families to make informed decisions.

One emotionally charged review highlights a distressing incident where the writer strongly believes that if their grandmother had received proper care and attention at Addison Pointe, she would still be alive today. The family expresses disappointment in what they perceive as insufficient staffing, inconsistent care planning, and negligence regarding bathroom assistance. They assert that COVID-19 protocols may serve as an excuse for understaffing and laziness.

In contrast, another individual praises the facility's excellent care on a specific floor (400), noting that both the room size and staff are impressive. The reviewer commends the staff members for treating their mother like family, providing numerous entertainment options, including games and singing sessions. They enthusiastically recommend this particular floor within Addison Pointe.

A generally positive experience is detailed by another reviewer who speaks highly of Addison Pointe's overall environment. They found the staff to be good, but occasionally challenging to contact directly. However, once communication was established, they expressed satisfaction with the level of care provided. Additionally, the reviewer mentions that their mother enjoys the food at Addison Pointe. Their decision to choose this facility was based on its proximity to where their mother grew up and lived her entire life.

Returning to a more critical perspective, a concerned family member emphasizes recurring issues at Addison Pointe Senior Living Facility. Highlighting inconsistencies in following care plans and chronic understaffing concerns, they describe instances where they were unable to locate their loved one or find them unattended on the bathroom floor. Matters worsen when they discover the call button on the floor, suggesting a lack of urgency in addressing residents' needs. Promises made by the facility appear to carry little weight in resolving these persistent problems.

While it is clear that Addison Pointe Senior Living Facility evokes strong emotions from residents and their families, each experience is subjective. The varying perspectives highlight both positive and negative aspects of the facility's care provision. It is essential for potential residents and their families to consider every opinion when evaluating if Addison Pointe aligns with their specific needs.

Addison Pointe Senior Living Facility has generated mixed reviews, with both positive and negative experiences shared by residents and their families. While some reviewers commend the caring staff and engaging entertainment options, others express concerns related to understaffing, neglect, and inconsistent adherence to care plans. It is crucial for individuals to carefully weigh all feedback before making an informed decision about whether Addison Pointe meets their loved one's specific requirements in a senior living facility.

Restaurants

• Hunter's Brewing (0.5 miles)
• Round the Clock Restaurant (0.6 miles)
• Lucrezia (0.7 miles)
• Wendy's (1 miles)
• The Original George's Gyros Spot (1.1 miles)
• Lemon Tree Mediterranean Grill (1.1 miles)
• Culver's (1.7 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• Monosol Rx (6.5 miles)
• Custom Dosing Pharmacy (6.7 miles)
• Walgreens (7.5 miles)
• CVS Pharmacy (8 miles)
• Meijer Pharmacy (8 miles)

Physicians

• Playtime Pediatrics (0.9 miles)
• Steel Family Health Care Center (0.9 miles)
• Innovative Women's Health (6.9 miles)
• Portage Heart Care (7.5 miles)
• Portage Health Center (7.5 miles)
• NorthShore Health Centers Scottsdale (7.7 miles)
• Digestive Healthcare Associates PC (7.8 miles)

Parks

• Coffee Creek Watershed Preserve (1.2 miles)
• Mount Tom (4.3 miles)
• Butterfly Meadow (7.2 miles)
• Valplayso (8.1 miles)
• Red Mill County Park (8.4 miles)

Transportation

• Dune Park South Shore Train Station (3.2 miles)

Hospitals

• Porter Regional Hospital - Emergency Room (3.4 miles)
• Portage Outpatient Clinic (6.9 miles)
• St Mary s Medical Center Imaging (6.9 miles)
• HealthLinc - Porter-Starke (7.8 miles)
• Northwest Health Outpatient Rehabilitation (7.9 miles)
• Chandana Surgery Center (8 miles)
• Interventional Pain Clinc at Northwest Health (8 miles)

Theaters

• 49er Drive-In Theatre (4.8 miles)
• Portage 16 IMAX + GDX (7 miles)
• Cinemark Valparaiso Theater (8.9 miles)

Places of Worship

• Greek Othrodox Church St Lakovos (5 miles)
• First Presbyterian Church (7.1 miles)
• Valparaiso Nazarene Church (8.1 miles)

Cafes

• Starbucks (6.8 miles)
• Starbucks (7.5 miles)
• Starbucks (8.1 miles)
• Panera Bread (8.1 miles)
• Phil-B's Cafe (8.6 miles)
• Panera Bread (8.8 miles)