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Hartsfield Village in Munster, IN

Hartsfield Village is an assisted living and memory care community in Munster, IN.

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Hartsfield Village in Munster, IN

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  • Interior

    An elegant dining room with neatly set tables and a chandelier overhead.

  • Decor

    A modern kitchen with wooden cabinets, featuring a stove, microwave, refrigerator, and a double sink on the countertop. The space is decorated with plants and fruit.

  • Living Room

    A cozy living room with a sofa, coffee table, and a fireplace under bright natural light.

  • Building

    A well-maintained building entrance with flags and vibrant flowerbeds under a clear sky.

  • Bedroom

    A cozy bedroom with a neatly made bed and decorative pillows.

  • Trees

    Entrance sign for Parkside Village surrounded by a landscaped area with flowers and trees.

  • Windows

    A spacious living room with large windows, elegant furniture, and a high ceiling.

  • Dining

    A cozy living room with comfortable seating and a dining area in the background.

  • Kitchen

    A community dining area with several tables and chairs, adjacent to a kitchen.

  • Lighting

    A cozy billiard room with a red pool table and warm ambient lighting.

  • Artwork

    A well-lit dining room with elegant tables, chairs, and a chandelier.

  • Bathroom

    A clean and tidy bathroom with a toilet, sink, and shower.

  • Television

    A cozy bedroom with a bed, couch, and television, featuring soft lighting and a large window.

  • Chandelier

    A stylish dining room with contemporary decor and large windows.

10000 Columbia Avenue, Munster, IN 46321

For more information about senior living options: (866) 208-4318

3.3 from 68 reviews
5 stars
33
4 stars
8
3 stars
1
2 stars
1
1 stars
25

Overall Review of Hartsfield Village

common 14 reviews mention this

Staff compassion and responsiveness stand out

Many residents and families describe caring, friendly, and responsive staff.

A recurring theme is how staff members treat residents and families, with multiple reviewers calling out kindness, compassion, and professionalism. Several also mention responsiveness—such as helping with day-to-day needs or being courteous during the visit—along with a general sense that staff “genuinely care.” A minority of reviews take a very different view, describing unprofessional behavior and poor responsiveness, so experiences vary.

differentiator 5 reviews mention this

Restaurant-style dining and good food

Dining is a consistent bright spot, often described as restaurant-style.

Reviewers frequently talk positively about the food, including descriptions that it feels closer to a fine dining restaurant than a typical senior living meal. Several also comment on the dining space itself—like how clean or well-kept it is—and others say the food was excellent during their time there. The community also offers restaurant-style dining and supports special dietary needs like diabetic and other restricted diets.

  • An elegant dining room with neatly set tables and a chandelier overhead.
  • A cozy living room with comfortable seating and a dining area in the background.
  • A well-lit dining room with elegant tables, chairs, and a chandelier.
common 9 reviews mention this

Clean, maintained environment

Multiple reviews emphasize a clean, well-kept campus.

Many reviewers mention cleanliness and maintenance, describing the facility as clean, updated, and generally well maintained. Some also point to specific environment details during visits or stays, like the appearance of common areas and an overall “new and modern” feel. Even in negative reviews, cleanliness is sometimes mentioned positively, though those comments are usually paired with concerns about care.

caveat 13 reviews mention this

Understaffing and delayed help raise alarms

Several reviews describe understaffing and long waits for assistance.

A frequent negative theme is staffing and call-response timing, with multiple reviewers describing situations where help did not come promptly even after pressing call buttons. Some also report missed routines or gaps in care, including delays around medication or therapy time, weekend coverage concerns, and difficulties getting updates. While positive reviews mention responsive staff, the negative reviews portray a pattern of neglect or unsafe conditions.

caveat 2 reviews mention this

Price feels high for what’s included

At least a couple of reviewers feel the cost is high.

Two reviews directly flag pricing as expensive, and one also adds that the offering of meals felt limited. Another review describes the community as one of the better facilities but still expensive and notes it can be difficult to get a bed. These concerns are about value and availability more than day-to-day service quality.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Three Floyds Brewery & Pub (0.3 miles)
  • Danny Z's Grub N Pub (1.6 miles)
  • Casa Del Mar Mexican Bar & Grill (2.1 miles)
  • McDonald's (2.2 miles)
  • Panda Express (2.3 miles)
  • Sophia's House of Pancakes (2.4 miles)
  • Buona Beef (2.4 miles)

Hospitals

  • Franciscan Health Emergency Department Munster (0.4 miles)
  • Franciscan Physicians Hospital (0.5 miles)
  • Community Hospital (1.4 miles)
  • Franciscan St Margaret Health (2.8 miles)
  • Ingalls Family Care Center (4.5 miles)
  • Franciscan Health Chicago Heights (6.8 miles)
  • Franciscan Health (6.8 miles)

Physicians

  • North Point Orthopaedics (0.9 miles)
  • Premier Oncology Hematology Associates (2.2 miles)
  • University of Chicago Health Specialist (2.3 miles)
  • Kids First Pediatrics On 30 (2.9 miles)
  • Pediatric Health Care Assoc (3.2 miles)
  • Northwest Oral Surgeons (3.8 miles)
  • Hoehn Medical Center (3.9 miles)

Parks

  • Briar Creek Park (1 miles)
  • The Park (1.7 miles)
  • Beech Park (2.6 miles)
  • Riverside Park (2.8 miles)
  • Wicker Memorial Park (2.9 miles)
  • Central Park (4.4 miles)
  • Redar Park (4.6 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Vyto's Pharmacy in Highland (3.1 miles)
  • Walgreens (3.3 miles)

Places of Worship

  • St. Paul's Lutheran School (1.8 miles)
  • Illiana Islamic Association (2.4 miles)
  • Woodmar United Methodist Church (3.7 miles)
  • St George Greek Orthodox Church NW Indiana (4.4 miles)
  • St Mary Church (4.5 miles)
  • Christ Community Church (5.4 miles)
  • Suncrest Christian Church (7.3 miles)

Cafes

  • Panera Bread (2.4 miles)
  • Windmill Brewing (2.7 miles)
  • Sip Coffee House (3.2 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7 miles)

Theaters

  • AMC Schererville 12 (3.2 miles)

Frequently Asked Questions

Where is Hartsfield Village?
Does Hartsfield Village provide care for residents with dementia or Alzheimer's disease?
What photos are available for Hartsfield Village in Munster, Indiana?

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