Hartsfield Village in Munster, IN
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10000 Columbia Avenue, Munster, IN 46321
For more information about senior living options: (844) 490-3973
The staff at Hartsfield are kind and compassionate toward residents. Hartsfield Village is truly exceptional. The level of care, professionalism, and attention to detail is outstanding. The staff genuinely cares about residents, creating a warm, welcoming, and safe environment. The dining experience is top-notch, with fresh, thoughtfully prepared meals that feel like fine dining. The campus is beautifully maintained, offering a vibrant and active lifestyle. The leadership team is engaged and committed to providing the very best experience for residents and families. It is highly recommended for quality of life, dignity, and community.
The staff are severely understaffed and the nurses are rude and not compassionate. They do not respond to call lights; residents' requests for help go unanswered for long periods. The administration is unprofessional and uncaring, shifting blame and failing to follow through on promises. They mess with residents' medications and lie about it. Residents are left alone to care for themselves, feeling unsafe and neglected. The facility is dangerous due to neglect and understaffing, with patients crying for help and no one responding. Communication with families is poor; staff do not return calls or provide timely updates. Bed availability and admissions are not handled transparently, leading to delays and confusion. The rehab program is poorly organized with minimal therapy and limited medical oversight.Hartsfield Village in Munster is best suited for seniors who want an upscale, amenity-rich campus with an active independent living scene and ready access to rehab and skilled nursing without relocating far. It appeals to families that value a polished environment, strong campus programming, and a dining experience that feels restaurant-quality. The community layout - well-maintained grounds, multiple common spaces, and convenient access to care - helps families feel their loved ones can age in place across care levels. Those whose top priority is relentless, flawless daily caregiving and transparent, highly consistent medical management should consider alternatives.
The strongest positives run through the staff and the environment. Reviews consistently praise the warmth and professionalism of therapists, front-desk personnel, and floor staff, contributing to a welcoming, safer atmosphere. Dining is frequently highlighted as a standout, with meals described as fresh and thoughtfully prepared, elevating daily living beyond typical retirement-community fare. The campus itself is noted for cleanliness, attractive common areas, and the integration of independent living with assisted living and rehab options, all under the gaze of an engaged leadership team focused on quality of life and dignity.
Yet significant caveats cut into the overall impression. A recurring theme is understaffing and inconsistent response to care needs, with some residents reporting long waits for assistance and periods when urgent needs were not met. Medication management is flagged in several accounts, including delayed or missed doses and unsettling discharge experiences that left families uncertain about ongoing care. In parallel, instances of rude or disengaged communication from some nurses and aides, and safety scares like falls or delayed help, repeatedly surface. These reports create a tension between an attractive campus and variable day-to-day care reliability.
Those pros can offset the cons only to a point. For families prioritizing a refined living environment, strong social programming, and a flexible care path that allows a loved one to transition between independence, assisted living, and rehab on the same campus, Hartsfield Village delivers. The presence of on-site rehab in a dedicated building provides potential convenience for recovery, assuming staffing and medical oversight meet expectations. But the same positives lose much of their cushion when daily caregiving breaks down or safety concerns persist; in those cases, the risk-to-benefit balance shifts toward seeking care with more predictable staffing and clearer accountability.
Decision-making guidance centers on evidence of dependable staffing and transparent communication. Prospective families should press for concrete metrics: nurse-to-resident ratios by shift, average call-light response times, and the process for escalations. Request a current, detailed rehabilitation schedule and opportunities to meet the therapy team, along with a clear discharge-planning protocol and regular family updates. Tour at different times of day to observe responsiveness, and talk candidly with current residents and their families about daily care experiences. Verify medication administration processes, and ensure there is a clear plan for ongoing medical oversight once a resident leaves the hospital or transfers between care levels.
In the end, Hartsfield Village offers an attractive blend of aesthetic appeal, dining quality, and multi-level care on a single campus, making it a strong choice for active seniors who prize environment and programming and who can anchor care with vigilant oversight. It is less suitable for those who require consistently high levels of daily nursing attention or who have encountered or are sensitive to reports of understaffing and communication gaps. Families weighing options should compare facilities with stronger, steadier staffing and more transparent reporting on care delivery. When the staffing reality aligns with the promise of a refined, activity-rich campus, Hartsfield Village becomes a compelling fit; when it does not, a more consistently reliable provider elsewhere is the prudent path.
106 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hartsfield Village in Munster, IN is a premier assisted living community offering a range of care services to meet the varying needs of its residents. With options such as Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility, individuals can find the level of care that suits them best.
The community boasts an extensive list of amenities designed to enhance the overall quality of life for residents. From a beauty salon and fully furnished accommodations to a fitness room and gaming room, there are plenty of opportunities for relaxation and entertainment. Residents can also take advantage of the computer center, small library, and Wi-Fi/high-speed internet access to stay connected with loved ones or pursue personal interests.
Hartsfield Village understands the importance of maintaining an active lifestyle even in assisted living. That's why they offer wellness programs, scheduled daily activities, and fitness programs to keep residents healthy and engaged. Planned day trips provide opportunities for exploration and socialization beyond the community's grounds.
For dining options, Hartsfield Village provides restaurant-style dining with special dietary restrictions taken into account. The professional staff prepares delicious meals while accommodating individual preferences and health needs.
Additionally, the community's location offers convenience and accessibility. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby along with theaters and hospitals in close proximity, residents have easy access to various services and recreational opportunities.
Overall, Hartsfield Village offers a vibrant and welcoming environment where residents receive personalized care tailored to their specific needs while enjoying ample amenities and engaging activities.
Hartsfield Village is located at 10000 Columbia Avenue, Munster, IN 46321 in Lake County, Indiana
Hartsfield Village's features are designed to address the unique challenges faced by individuals with dementia or Alzheimer's disease, ensuring their safety and dignity while promoting independence. Assistance with dressing, bathing, and transfers not only supports residents in maintaining personal hygiene and comfort but also helps reinforce a sense of normalcy in their daily routines. Medication management is crucial for those who may struggle to remember dosages or schedules, reducing the risk of medication errors that can affect health outcomes. The preparation and service of meals cater to nutritional needs while accommodating specific dietary restrictions. Furthermore, assistance with activities of daily living encourages engagement in meaningful tasks that foster a sense of accomplishment and self-worth. The 24-hour supervision offers peace of mind, ensuring residents are monitored consistently to prevent wandering or potential accidents while providing immediate support when needed. Collectively, these features create a secure environment tailored to enhance the quality of life for residents navigating cognitive impairments.
Hartsfield Village on seniors.fyi includes 21 photos including images showing interior, decor, bedroom, living room, windows, dining, chandelier, artwork, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Kitchen
Lighting
Artwork
Bathroom
Television
Chandelier
