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Rehabilitation Center At Hartsfield Village in Munster, IN

Rehabilitation Center At Hartsfield Village is an assisted living community in Munster, IN.

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Rehabilitation Center At Hartsfield Village in Munster, IN

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Rehabilitation Center At Hartsfield Village Rehabilitation Center At Hartsfield Village Rehabilitation Center At Hartsfield Village Rehabilitation Center At Hartsfield Village

503 Otis R Bowen Drive, Munster, IN 46321

For more information about senior living options: (866) 208-4318

2.5 from 51 reviews
5 stars
14
4 stars
2
3 stars
5
2 stars
6
1 stars
24

Overall Review of Rehabilitation Center At Hartsfield Village

caveat 29 reviews mention this

Care responsiveness is inconsistent

Residents and families report major delays getting help.

Many reviews describe slow responses when patients need a nurse or basic help, including long waits for medications, water, or assistance after pressing call buttons. Several families say staffing levels led to unattended call lights, delayed support with toileting, and rushed or incomplete care. A smaller set of reviews take the opposite view, saying nurses attend needs in a timely manner and that residents receive attention without issues. Across the reviews, the main pattern is variability in how quickly help arrives and how consistently care tasks are handled.

common 11 reviews mention this

Rehab therapy quality varies

Physical and occupational therapy are praised by some residents.

Several reviews credit the therapy team with meaningful progress, including help walking again and “awesome” physical therapy. Others criticize rehab intensity or continuity, describing limited or delayed therapy start, outsourced or brief rehab, or therapy not happening after expected scheduling. Some families say therapy alone improved the experience, while ongoing nursing support affected outcomes. Overall, the reviews suggest therapy quality can be a strength, but the surrounding care experience may not be reliable.

common 9 reviews mention this

Food is mixed and diet-specific

Dining receives both praise and complaints in reviews.

A number of residents and family members say the food is good enough once preferences are figured out, and some specifically mention the meals positively. Other reviews criticize the food as unappetizing, including reports of dry or salty meals and concerns about weight loss. The community also lists support for special dietary restrictions and a diabetes diet in its meal planning, which aligns with the fact that diet needs come up in reviews. In short, food can land well for some people, but others report meal quality and accommodating options are inconsistent.

common 6 reviews mention this

Cleanliness is a recurring point

Reviews frequently mention cleanliness in the facility.

Many reviews highlight cleanliness, describing the facility as very clean and free of unpleasant smells, and some include quick notes that it “smells good.” Others acknowledge cleanliness at times but still raise concerns about care quality, responsiveness, and medication handling. A few reviews also describe hygiene or sanitation problems during care. Taken together, cleanliness is often present in the positive comments, but it does not appear to guarantee consistent day-to-day support.

caveat 4 reviews mention this

Hospital care is needed after falls

Some families report falls that required emergency evaluation.

A handful of reviews describe serious incidents such as falls that led to paramedics, emergency evaluation, or ambulance transport. These accounts often pair the incident with concerns about supervision, call-button response, or nighttime staffing. The listing’s nearby medical options include an emergency department within a short drive, along with nearby hospital and physician care. That proximity can matter when urgent care is needed, but the reviews still focus on prevention and timely response as the key issue.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Three Floyds Brewery & Pub (0.2 miles)
  • Danny Z's Grub N Pub (1.7 miles)
  • Casa Del Mar Mexican Bar & Grill (2 miles)
  • Jack's (2.4 miles)
  • McDonald's (2.4 miles)
  • Sophia's House of Pancakes (2.4 miles)
  • Panda Express (2.4 miles)

Hospitals

  • Franciscan Health Emergency Department Munster (0.4 miles)
  • Franciscan Physicians Hospital (0.4 miles)
  • Community Hospital (1.3 miles)
  • Franciscan St Margaret Health (2.9 miles)
  • Ingalls Family Care Center (4.3 miles)
  • Franciscan Health Chicago Heights (6.7 miles)
  • Franciscan Health (6.7 miles)

Physicians

  • North Point Orthopaedics (0.8 miles)
  • Premier Oncology Hematology Associates (2.1 miles)
  • University of Chicago Health Specialist (2.5 miles)
  • Kids First Pediatrics On 30 (3 miles)
  • Pediatric Health Care Assoc (3.4 miles)
  • Northwest Oral Surgeons (4 miles)
  • Hoehn Medical Center (4 miles)

Parks

  • Briar Creek Park (1.1 miles)
  • The Park (1.8 miles)
  • Beech Park (2.5 miles)
  • Riverside Park (2.7 miles)
  • Wicker Memorial Park (2.9 miles)
  • Central Park (4.5 miles)
  • Redar Park (4.7 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.1 miles)
  • Vyto's Pharmacy in Highland (3.2 miles)

Places of Worship

  • St. Paul's Lutheran School (1.7 miles)
  • Illiana Islamic Association (2.5 miles)
  • Woodmar United Methodist Church (3.6 miles)
  • St George Greek Orthodox Church NW Indiana (4.6 miles)
  • St Mary Church (4.6 miles)
  • Christ Community Church (5.2 miles)
  • Suncrest Christian Church (7.5 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Windmill Brewing (2.8 miles)
  • Sip Coffee House (3.2 miles)
  • Starbucks (6.6 miles)
  • Panera Bread (6.8 miles)
  • Starbucks (7 miles)

Theaters

  • AMC Schererville 12 (3.3 miles)

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