Rehabilitation Center At Hartsfield Village in Munster, IN
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503 Otis R Bowen Drive, Munster, IN 46321
For more information about senior living options: (844) 490-3973
The staff truly care for residents. Hartsfield Village has beautiful facilities and amenities for rehab patients. The physical therapists are awesome. The CNAs and other caregivers work extremely hard to meet residents' needs. The facility is very clean and well maintained. The nursing team is fabulous and treats residents with dignity. Admissions and leadership create a welcoming, professional environment. Some reviewers consider it the best rehab center in Northwest Indiana.
The facility is severely short-staffed. It should not be recommended to anyone. The staff do not answer or return phone calls unless escalation occurs. There is a lack of coordination, with the left hand not knowing what the right hand is doing. Patients are sometimes placed into wheelchairs unnecessarily, increasing dependence. Nurses are often at stations chatting or on their phones while call buttons go unanswered. Discharge planning is chaotic, with home health care not arranged as promised. The facility's incompetence is staggering; it should be avoided. The care has resulted in pressure wounds and even death in some cases. The staff-to-patient ratio is ridiculous; staffing is clearly insufficient. Agency staff frequently provide terrible monitoring and medication administration. Medications are not given on time, causing unnecessary pain. The food is often disgusting or inappropriate for seniors. Beds and linens are left filthy or not changed. There is a perception that the facility prioritizes money over patient care.Rehabilitation Center at Hartsfield Village in Munster is best suited for older adults who enter coming off surgery or a medical setback and need focused, short-term physical therapy and functional recovery. The setting is patient-friendly for rehab, with appealing facilities and a visible emphasis on therapy routines. Those who have active family partners to monitor progress and coordinate care after discharge tend to fare better, because the strongest gains come when therapy teams are aligned and when the facility's staff can stay consistent in daily routines. However, performance hinges on staffing levels and real-time communication; when those elements slip, the experience can deteriorate quickly, undermining progress and safety.
Families should explicitly consider alternatives if daily nursing care and dependable, timely responsiveness are non-negotiables. A number of reviews cite chronic under-staffing, delayed call-button responses, and inconsistent medication administration, all of which create avoidable risk. Several accounts point to agency nurses entering the building, with mixed reliability, and to a system where communication gaps between therapy, nursing, and administration delay crucial decisions. For anyone who cannot tolerate uncertain responsiveness or who requires rigorous oversight around discharge planning and home-health set-up, exploring other options with more stable staffing and clearer care coordination is strongly advised.
On the upside, the rehab program itself can deliver meaningful gains. Positive experiences highlight capable physical therapists and a thorough emphasis on teaching ambulatory skills - some patients walk sooner than expected and leave with a clearer plan for home mobility. The facility's appearance and cleanliness are repeatedly noted as strong, and at times the CNA and therapy teams are described as genuinely caring, attentive, and supportive. This contrast - excellent therapy when it runs smoothly versus frustrating gaps when staffing falters - defines the core decision point for prospective families.
Yet the negatives carry real weight. Multiple families recount hours-long waits for pain relief, assistance with basic needs, or even help with using the bathroom. Discharge episodes that arrive without proper home-health arrangements or with incomplete medication transfer are recurring themes, as are reports of unaddressed wounds, missed doctor visits, and inconsistent follow-through on care plans. The risk is not merely inconvenience; for some residents, these issues translated into setbacks, hospitalizations, or the feeling that progress was being sidelined in favor of expediency or paperwork. The contrast with rooms that are clean and therapy-focused can feel stark.
There are mixed signals about whether the positive therapy outcomes can counterbalance the safety and coordination concerns. In cases where the nursing and administrative channels function well, residents recover mobility and regain independence at home with confidence. In others, the lack of timely med administration, delayed response to emergencies, or miscommunication around therapy goals undermines progress and erodes trust. The presence of an outsourced rehab provider in some reviews adds another layer of complexity, as consistency in rehab leadership and accountability can suffer when the pathway from hospital to facility to home is not tightly managed.
Bottom line: this community can be a strong choice for rehab-focused stays when staffing is adequate, communications are transparent, and discharge planning is proactive. The best-fit families will come with a plan to actively monitor care, request regular care-plan updates, and push for timely medication administration and nurse responsiveness. Pros offset the cons for those who can rely on steady oversight and who value the visible commitment to therapy in a clean, well-equipped environment. For others, particularly those with high daily care needs or limited family bandwidth to advocate, alternatives with more consistent staffing, faster nurse response, and robust in-house coordination may prevent avoidable declines and ensure safer, smoother recoveries.
112 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to the Rehabilitation Center at Hartsfield Village, located in the heart of Munster, IN. This vibrant assisted living community offers a warm and welcoming environment designed to meet the diverse needs of our residents. With an array of modern amenities and comprehensive care services, we prioritize both comfort and well-being.
At Hartsfield Village, residents can enjoy a wide variety of amenities including a beauty salon for pampering sessions, cable or satellite TV for entertainment, and a community-operated transportation service to facilitate outings. Our fully furnished accommodations feature private bathrooms and kitchenettes, ensuring that each resident feels right at home. Social interaction is encouraged through our gaming room, small library, and beautifully maintained garden space.
Dining at Hartsfield Village is a delightful experience with our restaurant-style dining offering nutritious meals tailored to special dietary restrictions. Residents benefit from meal preparation and service by our dedicated staff who are sensitive to individual dietary needs?such as diabetic diets?while also providing medication management to ensure health and safety.
Our committed team provides 24-hour supervision along with assistance in activities of daily living such as bathing, dressing, and transfers. We also arrange transportation for medical appointments or social outings so that residents remain active and engaged in the community.
Life at Hartsfield Village includes a robust schedule of activities designed to promote physical fitness and social engagement. From fitness programs to planned day trips and resident-run activities, there?s always something happening that encourages connection among residents.
Located conveniently near cafes, parks, pharmacies, physicians? offices, restaurants, places of worship, theaters, and hospitals, everything you need is just moments away. Experience compassionate care in an enriching atmosphere at the Rehabilitation Center at Hartsfield Village?where every day brings new opportunities for wellness and friendship.
Rehabilitation Center At Hartsfield Village is located at 503 Otis R Bowen Drive, Munster, IN 46321 in Lake County, Indiana
Rehabilitation Center At Hartsfield Village on seniors.fyi includes 4 photos including images showing bedroom, interior, decor, plant, windows, building, flag, architecture, and more.
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