Assisted Living At Hartsfield Village in Munster, IN

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  • Interior

    A cozy home gym with exercise equipment and a fireplace.
  • Outdoors

    A wooden gazebo surrounded by vibrant flowers in a garden setting with buildings in the background.
  • Decor

    A modern dining room with elegant furnishings and ample natural light.
  • Living Room

    A cozy living room with an aquarium, two chairs, and a small table near the window.
  • Architecture

    A picturesque gazebo surrounded by blossoming trees on a clear, sunny day.
  • Bedroom

    Single bedroom with a yellow bedspread, red armchair, and wooden nightstand.
  • Trees

    A scenic view featuring a brick sign surrounded by vibrant flowers and lush greenery in a park setting.
  • Windows

    A clean and organized hospital room with a medical bed and seating area.
  • Dining

    A neatly set dining table with folded napkins and floral arrangement.
  • Landscaping

    A serene landscape featuring a pond with a fountain, surrounded by grass and trees, with buildings in the background under a clear sky.
  • Kitchen

    A cozy kitchen with wooden cabinetry featuring a microwave, stove, and refrigerator.
  • Seating Area

    A cozy living room with floral patterned sofas and elegant furniture.
  • Fireplace

    A cozy living room with a red sofa, wooden table, and a fireplace next to a large window.
  • Bathroom

    A tidy bathroom with a shower, toilet, sink, and mirror.

Assisted Living At Hartsfield Village in Munster, IN

10002 Columbia Avenue, Munster, IN 46321

For more information about senior living options: (844) 490-3973

3.2 from 60 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
1
1 stars
25

Assisted Living Independent Living Memory Care

Overall Review of Assisted Living At Hartsfield Village

Pros

  • pro Hartsfield Village is truly exceptional.
  • pro The level of care, professionalism, and attention to detail at Hartsfield Village is outstanding.
  • pro The staff genuinely cares about the residents, creating a warm, welcoming, and safe environment.
  • pro The dining experience at Hartsfield Village is top-notch, with fresh, thoughtfully prepared meals that feel like fine dining.
  • pro The entire campus is beautifully maintained, offering a vibrant, active lifestyle for independent living, with compassionate support in assisted living and rehab/Skilled Nursing.
  • pro The leadership team at Hartsfield Village is engaged and committed to delivering the very best experience for residents and families.
  • pro People would highly recommend Hartsfield Village to anyone seeking quality of life, dignity, and community.
  • pro It is a wonderful place to live or receive rehab care, with compassionate and caring staff that gives residents a family feel.
  • pro Hartsfield Village is very nice and friendly, with a pleasant, welcoming atmosphere.
  • pro The facility and its staff are described as professional and organized.

Cons

  • pro The facility is extremely understaffed, and the nurses are rude and not compassionate.
  • pro Residents' call lights go unanswered for long periods, with patients crying out for help and no one responding.
  • pro Management and staff are unprofessional and uncaring from the top administration down to the nurses.
  • pro They have lied to families about care, room availability, and policy decisions.
  • pro Medications are withheld, altered, or not given as prescribed, leading to deterioration.
  • pro Patients experience preventable falls or injuries because staff do not respond promptly to calls for help.
  • pro Communications with families are poor; updates are not provided and calls go unreturned.
  • pro The rehab services are underdelivered, with little therapy time and no clear home-care goals.

Review

Hartsfield Village in Munster is best suited for seniors who want an active, community-minded environment with a strong dining program and a warm, home-like feel. The campus works well for independent living residents who appreciate social programming and easy access to assisted living or rehab services as a safety net. It can be a good fit for couples or families who value visible compassion from staff and reliable day-to-day interactions, as long as medical needs stay moderate and predictable. For individuals with higher medical acuity or a history of falls, however, the fit is more fragile, and the risk of missed attention or slower responses grows noticeably.

Alternatives deserve consideration for anyone who prioritizes consistently high-touch nursing care, rapid call-light response, and transparent medication management. If a resident requires frequent hands-on assistance, complex therapies, or aggressive safety monitoring, other communities with stronger staffing ratios and clearer accountability may provide more reliable outcomes. Families should also compare discharge planning and communication practices across options, since abrupt transfers or poor updates can undermine a sense of security during recovery.

On the positive side, the strongest impressions come from the care philosophy that many staff members demonstrate: genuine warmth, attentiveness in daily routines, and a palpable sense of "family" among residents and caregivers. The dining program stands out as a genuine amenity - meals feel thoughtful and restaurant-like rather than institutional. The campus itself is well maintained, promoting a pleasant daily rhythm with opportunities to socialize, exercise, and engage in activities. When leadership is engaged, residents and families report a higher probability of a responsive, resident-centered experience, which makes a meaningful difference for those who can rely on consistent staff engagement.

Yet the most persistent and troubling concerns within the reviews point to understaffing and inconsistent care. Multiple accounts describe long waits for assistance, missed or delayed help after calling for aid, and a sense that some staff are overextended or inattentive. There are numerous reflections of disorganized communication, with families finding it difficult to obtain timely updates or clear discharge plans. Reports of medication mismanagement, and in some cases perceived dishonesty or inadequate oversight, compound worries about safety and accountability. In the rehab and skilled-nursing context, these gaps often undermine outcomes, turning a recovery period into a precarious experience.

For families evaluating a move, a practical decision framework helps separate the concerns from the realities of daily life at Hartsfield Village. During visits, request to see current staffing rosters and any recent changes, observe call-light response times, and ask to speak with both front-line caregivers and a supervisor about typical day-to-day routines. Examine how med passes are conducted, how therapy schedules are coordinated with nursing, and how discharge planning is communicated to families. Probe whether there is a clear escalation path when concerns arise and whether resident and family members are routinely included in care planning. If possible, arrange to speak with several current residents and their families to gauge consistency over time.

The bottom line is that Hartsfield Village can deliver a solid, comfortable living experience for residents who value a vibrant social scene, good meals, and dependable routine care, provided needs remain moderate and staff engagement stays steady. For those whose loved ones require dependable, high-frequency nursing attention, precise medication management, or highly responsive emergency support, the comparison should tilt toward communities with proven staffing resilience and stronger safety records. A candid, data-informed tour - paired with detailed questions about staffing, therapy integration, and discharge accountability - will illuminate whether this community can meet specific expectations. In the end, a careful appraisal of both the amenities and the persistent systemic concerns will guide families to the right choice.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Assisted Living at Hartsfield Village in Munster, IN offers a comfortable and vibrant community for seniors seeking a supportive environment. With a range of care services including independent living and memory care, residents can find the level of assistance they require while maintaining their independence.

The community boasts numerous amenities to enhance the lives of its residents. A beauty salon is available for those looking for some pampering, and cable or satellite TV ensures entertainment options are readily available. Community-operated transportation makes it easy for residents to navigate the area, and a computer center enables them to stay connected with loved ones. A spacious dining room provides restaurant-style dining experiences, while kitchenettes allow residents to prepare snacks or meals in their own space. The fully furnished accommodations offer comfort and convenience, while private bathrooms provide added privacy.

Residents will find a variety of activities and services tailored to their needs. The fitness room promotes physical well-being, and a wellness center caters to overall health needs. Scheduled daily activities ensure there is always something engaging to participate in, while planned day trips offer opportunities for exploration outside the community. Resident-run activities encourage social interaction among peers.

The Assisted Living at Hartsfield Village also prioritizes care services, providing 24-hour supervision for peace of mind. Assistance with daily living tasks such as bathing, dressing, and transfers is readily available. Medication management ensures residents receive their prescriptions on time, while specialized memory care programming supports those with cognitive impairments. Special dietary restrictions are catered to through diabetes diets and other personalized meal options.

Located near various amenities in the surrounding area, residents have convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

In summary, Assisted Living at Hartsfield Village offers a comprehensive range of care services accompanied by an array of amenities and activities that promote well-being and an engaging lifestyle within a supportive community setting.

Nearby Places of Interest

Restaurants

  • Three Floyds Brewery & Pub (0.3 miles)
  • Danny Z's Grub N Pub (1.5 miles)
  • Casa Del Mar Mexican Bar & Grill (2 miles)
  • McDonald's (2.1 miles)
  • Panda Express (2.2 miles)
  • Sophia's House of Pancakes (2.2 miles)
  • Buona Beef (2.3 miles)

Hospitals

  • Franciscan Health Emergency Department Munster (0.4 miles)
  • Franciscan Physicians Hospital (0.4 miles)
  • Community Hospital (1.3 miles)
  • Franciscan St Margaret Health (2.9 miles)
  • Ingalls Family Care Center (4.5 miles)
  • Franciscan Health Chicago Heights (6.9 miles)
  • Franciscan Health (6.9 miles)

Physicians

  • North Point Orthopaedics (0.8 miles)
  • Premier Oncology Hematology Associates (2.1 miles)
  • University of Chicago Health Specialist (2.2 miles)
  • Kids First Pediatrics On 30 (2.9 miles)
  • Pediatric Health Care Assoc (3.1 miles)
  • Northwest Oral Surgeons (3.8 miles)
  • Hoehn Medical Center (3.8 miles)

Parks

  • Briar Creek Park (0.9 miles)
  • The Park (1.6 miles)
  • Beech Park (2.4 miles)
  • Riverside Park (2.7 miles)
  • Wicker Memorial Park (2.7 miles)
  • Central Park (4.3 miles)
  • Redar Park (4.5 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.8 miles)
  • Vyto's Pharmacy in Highland (3 miles)
  • Walgreens (3.3 miles)

Places of Worship

  • St. Paul's Lutheran School (1.8 miles)
  • Illiana Islamic Association (2.2 miles)
  • Woodmar United Methodist Church (3.6 miles)
  • St George Greek Orthodox Church NW Indiana (4.4 miles)
  • St Mary Church (4.4 miles)
  • Christ Community Church (5.4 miles)
  • Suncrest Christian Church (7.3 miles)

Cafes

  • Panera Bread (2.3 miles)
  • Windmill Brewing (2.8 miles)
  • Sip Coffee House (3.1 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7.1 miles)

Theaters

  • AMC Schererville 12 (3.1 miles)

Frequently Asked Questions

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