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Assisted Living At Hartsfield Village in Munster, IN

Assisted Living At Hartsfield Village is an assisted living and memory care community in Munster, IN.

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Assisted Living At Hartsfield Village in Munster, IN

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  • Interior

    A cozy home gym with exercise equipment and a fireplace.

  • Outdoors

    A wooden gazebo surrounded by vibrant flowers in a garden setting with buildings in the background.

  • Decor

    A modern dining room with elegant furnishings and ample natural light.

  • Living Room

    A cozy living room with an aquarium, two chairs, and a small table near the window.

  • Architecture

    A picturesque gazebo surrounded by blossoming trees on a clear, sunny day.

  • Bedroom

    Single bedroom with a yellow bedspread, red armchair, and wooden nightstand.

  • Trees

    A scenic view featuring a brick sign surrounded by vibrant flowers and lush greenery in a park setting.

  • Windows

    A clean and organized hospital room with a medical bed and seating area.

  • Dining

    A neatly set dining table with folded napkins and floral arrangement.

  • Landscaping

    A serene landscape featuring a pond with a fountain, surrounded by grass and trees, with buildings in the background under a clear sky.

  • Kitchen

    A cozy kitchen with wooden cabinetry featuring a microwave, stove, and refrigerator.

  • Seating Area

    A cozy living room with floral patterned sofas and elegant furniture.

  • Fireplace

    A cozy living room with a red sofa, wooden table, and a fireplace next to a large window.

  • Bathroom

    A tidy bathroom with a shower, toilet, sink, and mirror.

10002 Columbia Avenue, Munster, IN 46321

For more information about senior living options: (866) 208-4318

3.1 from 67 reviews
5 stars
33
4 stars
3
3 stars
1
2 stars
1
1 stars
29

Overall Review of Assisted Living At Hartsfield Village

caveat 14 reviews mention this

Care delays from understaffing

Residents and families describe long waits for help and medication.

Many reviewers say help is slow to arrive after pressing call lights, including waits of up to an hour or more for basic needs. Several describe missed or delayed medication timing, with situations where nurses were not responding promptly to alarms. A few reviewers also mention residents not receiving timely toileting assistance, leading to accidents and distress. Even when the facility looks clean or updated, these reviews repeatedly come back to staffing and responsiveness as the main problem.

common 6 reviews mention this

Compassionate, attentive staff

Multiple reviewers highlight kind, compassionate caregivers.

Several positive reviews focus on the staff being caring and compassionate across departments, including therapists and front-desk interactions. One family describes supportive communication and kindness after a death, and another says the facility feels like a family. A few reviewers also summarize their overall experience as good care and praise the professionalism of staff. These comments stand out against the staffing-related complaints from other reviewers, suggesting very mixed experiences.

common 7 reviews mention this

Facility is clean and pleasant

Many reviews describe a clean, comfortable-looking environment.

Reviewers frequently mention the facility as clean and attractive, with some highlighting comfort and a pleasant smell. Even some negative reviews soften the experience by acknowledging that the rehab area looks clean or nice on the outside. Others add details like plenty of rooms for family gatherings and having a comfortable space to visit. However, a number of reviews pair the positive cleanliness notes with serious concerns about care and responsiveness.

differentiator 3 reviews mention this

Restaurant-style dining gets praise

Dining is described as better than expected, with restaurant-style service.

Some reviewers specifically mention liking the food, and one describes dining as comparable to a fine restaurant rather than a retirement community meal. Others praise the overall dining experience as part of a generally positive experience. The community also offers restaurant-style dining and meal preparation and service, aligning with residents’ comments about food as a highlight.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Three Floyds Brewery & Pub (0.3 miles)
  • Danny Z's Grub N Pub (1.5 miles)
  • Casa Del Mar Mexican Bar & Grill (2 miles)
  • McDonald's (2.1 miles)
  • Panda Express (2.2 miles)
  • Sophia's House of Pancakes (2.2 miles)
  • Buona Beef (2.3 miles)

Hospitals

  • Franciscan Health Emergency Department Munster (0.4 miles)
  • Franciscan Physicians Hospital (0.4 miles)
  • Community Hospital (1.3 miles)
  • Franciscan St Margaret Health (2.9 miles)
  • Ingalls Family Care Center (4.5 miles)
  • Franciscan Health Chicago Heights (6.9 miles)
  • Franciscan Health (6.9 miles)

Physicians

  • North Point Orthopaedics (0.8 miles)
  • Premier Oncology Hematology Associates (2.1 miles)
  • University of Chicago Health Specialist (2.2 miles)
  • Kids First Pediatrics On 30 (2.9 miles)
  • Pediatric Health Care Assoc (3.1 miles)
  • Northwest Oral Surgeons (3.8 miles)
  • Hoehn Medical Center (3.8 miles)

Parks

  • Briar Creek Park (0.9 miles)
  • The Park (1.6 miles)
  • Beech Park (2.4 miles)
  • Riverside Park (2.7 miles)
  • Wicker Memorial Park (2.7 miles)
  • Central Park (4.3 miles)
  • Redar Park (4.5 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.8 miles)
  • Vyto's Pharmacy in Highland (3 miles)
  • Walgreens (3.3 miles)

Places of Worship

  • St. Paul's Lutheran School (1.8 miles)
  • Illiana Islamic Association (2.2 miles)
  • Woodmar United Methodist Church (3.6 miles)
  • St George Greek Orthodox Church NW Indiana (4.4 miles)
  • St Mary Church (4.4 miles)
  • Christ Community Church (5.4 miles)
  • Suncrest Christian Church (7.3 miles)

Cafes

  • Panera Bread (2.3 miles)
  • Windmill Brewing (2.8 miles)
  • Sip Coffee House (3.1 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7.1 miles)

Theaters

  • AMC Schererville 12 (3.1 miles)

Frequently Asked Questions

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