Great Lakes Healthcare Center

Cons

• The facility is described as neglectful, with residents waiting hours for call lights to be answered and staff being rude and uncaring.
• Residents are reportedly left in unsanitary conditions, such as lying in their own waste, and there are serious concerns about the administration of medication.
• Communication with the front desk is difficult, with staff being disrespectful and dismissive of residents' needs.
• The food quality is criticized as terrible, with some residents receiving meals that do not meet their dietary requirements or preferences.
• Rooms are described as gloomy and inadequately equipped, leading to dissatisfaction among residents and their families.
• Staff members are accused of laziness and prioritizing their comfort over the care of the residents.

Review

The reviews for Great Lakes Healthcare Center in Dyer, IN, paint a troubling picture of the facility's care and management. Several families express deep dissatisfaction regarding the treatment their loved ones received while staying at the center. One particularly alarming account details how a son experienced neglect during his time there, highlighting instances where he was left lying in his own waste and struggled to receive basic necessities like water. Describing the staff as "incompetent" and "neglectful," this reviewer emphasizes their distressing experiences, suggesting that if a place exists that is worse than Great Lakes, they would prefer not to know about it.

Communication issues further exacerbate concerns raised by reviewers about the staff’s level of respect and attentiveness. A friend of a current resident reports significant troubles when interacting with front desk personnel, who allegedly display disrespect and lack empathy for residents’ needs. Specifically noted was an incident where a necessary medication for treating diaper rash was delayed by two days, raising serious questions about timely medical attention within the facility. The friend expressed a desire to transfer her loved one to another location but faced barriers due to missing documentation.

Conversely, there are some positive reflections from new residents or their family members who report having better experiences compared to previous facilities. For instance, one family member notes that her father has settled in well since moving into Great Lakes just a week ago. She mentions that he enjoys the friendly staff and finds the environment much more agreeable than where he previously resided. This family member appreciates that her father feels happier in this new setting, which she describes as clean and organized with various recreational activities available.

Nevertheless, these contrasting accounts underscore deep divisions in patient care quality at Great Lakes Healthcare Center. Concerns about inadequate nursing care echo throughout multiple reviews; several authors describe harrowing scenarios involving patients waiting an unacceptable length of time for assistance with call lights—some reporting waits between 30 minutes to over an hour. These delays pose significant risks for vulnerable individuals who may require immediate attention due to health emergencies or personal comfort needs.

In addition to staffing issues, many contributors criticize both room conditions and food services within the facility. Descriptions of living spaces reveal that rooms often feel cramped and gloomy, dismissing expectations related to cleanliness based on high costs associated with room and board. The consensus suggests limited privacy options as many residents share televisions rather than enjoying individual amenities expected at such facilities.

Lastly, food quality emerges as another prominent concern across nearly all reviews; many describe meals as seemingly substandard or even unsuitable for specific dietary needs such as diabetes management—resulting in dissatisfaction among residents used to specific nutritional considerations. Whether attributing negligence directly to kitchen staff or criticizing overall meal planning strategies at Great Lakes Healthcare Center, it appears food service falls short of meeting essential dietary requirements for its population.

In summary, while some families find solace in their loved one's positive experiences at Great Lakes Healthcare Center—citing improved morale over previous residences—numerous distressing anecdotes emphasize an urgent need for enhanced training among staff members toward better responsiveness and compassion while re-evaluating dietary provisions alongside room accommodations essential for elderly care standards.

Physicians

• Kids First Pediatrics On 30 (0.1 miles)
• Northwest Oral Surgeons (1.9 miles)
• Hoehn Medical Center (2 miles)
• University of Chicago Health Specialist (2.5 miles)
• North Point Orthopaedics (3.7 miles)
• Medina Health Care (3.7 miles)
• Hammond Clinic (3.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (4.3 miles)

Cafes

• Windmill Brewing (1.1 miles)
• Panera Bread (2.6 miles)
• Starbucks (4 miles)
• Sip Coffee House (5 miles)

Restaurants

• White Rhino Bar & Grill (1.1 miles)
• Naan & kabab (1.6 miles)
• La Carreta (2.2 miles)
• Taco Bell (2.4 miles)
• Buona Beef (2.5 miles)
• Greg's Place (2.6 miles)
• McDonald's (2.9 miles)

Hospitals

• Franciscan St Margaret Health (1.1 miles)
• Franciscan Health Emergency Department Munster (3.3 miles)
• Franciscan Physicians Hospital (3.4 miles)
• Community Hospital (4.2 miles)
• Community Hospital MRI Center (5.4 miles)
• Franciscan Health Chicago Heights (7.2 miles)
• Franciscan Health (7.2 miles)

Theaters

• AMC Schererville 12 (1.5 miles)

Places of Worship

• St George Greek Orthodox Church NW Indiana (2.1 miles)
• Illiana Islamic Association (3.8 miles)
• Suncrest Christian Church (4.6 miles)
• St. Paul's Lutheran School (4.8 miles)
• St Mary Church (4.8 miles)
• Woodmar United Methodist Church (6.3 miles)
• Christ Community Church (8 miles)

Parks

• Briar Creek Park (2.6 miles)
• The Park (2.7 miles)
• Redar Park (2.9 miles)
• Heartland Park (4.3 miles)
• Central Park (4.8 miles)
• Wicker Memorial Park (5 miles)
• Beech Park (5.2 miles)