Cedarhurst of Dyer

Pros

• The staff at Cedarhurst is described as friendly, caring, and attentive to the residents' needs.
• Many reviewers noted that the facility is clean and has a beautiful, bright environment with lovely views.
• The activities director was appreciated for being kind and providing engaging options for more fit residents.
• Families found the communication with nursing staff and caregivers to be good when addressing questions or concerns.
• Some reviewers expressed satisfaction with the hospice services that were eventually utilized, highlighting their quality care.
• Residents enjoyed a cheerful dining/activity room filled with natural light, making it a welcoming space for family visits.
• Several individuals mentioned that despite staffing challenges, some regular staff members went the extra mile in their care efforts.

Cons

• Many residents experienced unresolved problems and left the facility due to a lack of care and attention.
• There were significant increases in rental rates and service fees without adequate notice, leaving families frustrated.
• The quality of food served was poor, often consisting of frozen or canned options.
• Staff communication was lacking, especially with administration not following up on important matters.
• Residents frequently went without regular showers and faced medication dispensing issues.
• High turnover rates among staff contributed to inconsistent care for residents.
• Complaints about bullying behavior from the director were reported by multiple families.
• The facility appeared beautiful but failed to deliver the promised level of care for its residents.
• Families felt that the staff's training in handling specific needs (like dementia) was inadequate.
• Promises made by Cedarhurst regarding satisfaction guarantees were not honored, leading to further dissatisfaction among families.

Review

Cedarhurst of Dyer has emerged as a polarized topic among families seeking assisted living for their loved ones. As illustrated in various reviews, the facility possesses both commendable attributes and significant deficiencies that have led to mixed experiences for residents and their families. On one hand, visitors report a beautifully maintained environment with large windows allowing natural light to fill common areas, creating an inviting atmosphere. The activities director is praised for her kindness and creativity in organizing events, particularly for more mobile residents. Many families appreciated the positive aspects of the facility's appearance and some friendly staff members who seem genuinely interested in the well-being of those they care for.

Despite its appealing aesthetics and friendly demeanor, Cedarhurst has faced substantial criticism regarding its operational practices and care quality. Multiple reviewers highlighted severe shortcomings in meeting basic needs for residents, such as hygiene management and medication administration. One distressing account detailed an incident where a resident was left in a urine-soaked bed multiple times due to inadequate attention from the staff. This lack of consistent care has been attributed to high turnover rates within the staffing structure, often filled with temporary agency workers who may not be familiar with resident-specific needs or protocols.

Communication between families and management appears to be another prominent issue at Cedarhurst. While some found nurses and caregivers approachable regarding immediate concerns, others expressed frustration over poor communication from higher administration levels. One reviewer noted that important information about hospice services was not communicated adequately prior to admission, leading to confusion when trying to engage preferred services later on. In contrast, some family members felt empowered by their proactive nature but stressed that this should not be necessary when dealing with healthcare providers.

Families have reported feeling trapped by escalating costs associated with services without sufficient justification or noticeable improvement in care quality. A concerning trend was documented as rental rates increased by over 20% without much forewarning amidst complaints about service delivery deteriorating—calls which went unheeded during meetings with directors who claimed limitations hindered action on pressing issues. Residents often found themselves neglected or inadequately monitored due to staff shortages; thus raising alarms about what appeared more like a business than a dedicated assisted living facility focused on genuine care.

Additionally, while reviewing food services at Cedarhurst brought varied responses—some appreciating meal options while others lamented poor food quality—overall satisfaction remained linked heavily to individual staff performance rather than institutional execution. Instances were noted where meal plans did not meet specific dietary restrictions adequately due to communication lapses related to nursing staff duties.

Ultimately, while many would agree that Cedarhurst of Dyer boasts attractive physical attributes and comes recommended by certain families based on selected positive encounters with direct-care staff members, glaring deficiencies remain alarming enough for other families that they warrant careful consideration before entrusting loved ones into this facility’s care network. A consensus indicates that if one is examining Cedarhurst merely based on looks or initial impressions during tours rather than delving deeper into operational practices or consistently evaluating caregiver responsiveness down the road—the end result could regrettably lead them into an experience fraught with neglect disguised behind polished marketing strategies. Thus prospective residents ought thoroughly gauge these factors before making decisions surrounding placements within this particular assisted living community.

Located in the bustling town of Dyer, Indiana, this neighborhood offers a wide array of amenities within close proximity. With several pharmacies, hospitals, physicians, cafes, restaurants, theaters, places of worship, and parks nearby, residents will have easy access to essential services and recreational opportunities. The well-known Franciscan Health system has multiple facilities in the area, providing top-notch healthcare options. Additionally, there are various dining establishments to satisfy different culinary preferences and beautiful parks for leisurely strolls or outdoor activities. Overall, this part of Dyer combines convenience with a vibrant community atmosphere, making it a desirable location for seniors looking for a comfortable and engaging living environment.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (4.4 miles)

Physicians

• Kids First Pediatrics On 30 (0.5 miles)
• Northwest Oral Surgeons (2.2 miles)
• Hoehn Medical Center (2.3 miles)
• University of Chicago Health Specialist (2.8 miles)
• Medina Health Care (3.4 miles)
• Marcotte Medical Group (3.6 miles)
• Hammond Clinic (3.8 miles)

Cafes

• Windmill Brewing (0.9 miles)
• Panera Bread (2.9 miles)
• Starbucks (4 miles)
• Sip Coffee House (5.3 miles)
• Starbucks (8.6 miles)

Hospitals

• Franciscan St Margaret Health (0.9 miles)
• Franciscan Health Emergency Department Munster (3.5 miles)
• Franciscan Physicians Hospital (3.5 miles)
• Community Hospital (4.4 miles)
• Community Hospital MRI Center (5.6 miles)
• Franciscan Health Chicago Heights (6.9 miles)
• Franciscan Health (7 miles)

Restaurants

• White Rhino Bar & Grill (0.9 miles)
• Naan & kabab (2 miles)
• Taco Bell (2.5 miles)
• La Carreta (2.5 miles)
• Buona Beef (2.8 miles)
• Greg's Place (2.9 miles)
• McDonald's (3.3 miles)

Theaters

• AMC Schererville 12 (1.8 miles)

Places of Worship

• St George Greek Orthodox Church NW Indiana (2.3 miles)
• Illiana Islamic Association (4.1 miles)
• Suncrest Christian Church (4.6 miles)
• St. Paul's Lutheran School (4.9 miles)
• St Mary Church (5.2 miles)
• Woodmar United Methodist Church (6.5 miles)
• Christ Community Church (8 miles)

Parks

• Briar Creek Park (2.8 miles)
• The Park (3 miles)
• Redar Park (3.2 miles)
• Heartland Park (4.2 miles)
• Central Park (5.1 miles)
• Wicker Memorial Park (5.3 miles)
• Beech Park (5.4 miles)