Spring Mill Health Campus
Save101 West 87Th Avenue, Merrillville, IN 46410
For more information about senior living options: (844) 490-3973
Spring Mill Health Campus offers competitive pricing for its various room types when compared to both Lake County and the broader state of Indiana. For a semi-private room, the monthly cost is $3,379, which is notably lower than the county average of $4,155 but slightly surpasses the state average of $3,739. The studio option is priced at $4,061, aligning closely with Lake County's rate of $3,986 while being higher than Indiana's average of $3,258. Both one-bedroom and two-bedroom accommodations are set at $4,526; this rate is significantly above the averages for Lake County ($3,652) and Indiana ($3,300) for one-bedroom units but remains competitive with the county's two-bedroom rate of $4,460. Overall, Spring Mill Health Campus provides a range of choices that reflect both quality care and varying costs suitable for different needs within the community.
| Floor plans | Spring Mill Health Campus | Lake County | Indiana |
|---|---|---|---|
| Semi-Private | $3,379 | $4,155 | $3,739 |
| Studio | $4,061 | $3,986 | $3,258 |
| 1 Bedroom | $4,526 | $3,652 | $3,300 |
| 2 Bedrooms | $4,526 | $4,460 | $3,208 |
Spring Mill Health Campus presents itself in the experiences of visiting families as a place where care can be both highly compassionate and deeply troubling, depending on who you talk to and which moment you describe. Several relatives recount rehab stays for conditions such as post-surgery recovery and stroke-related care, and they describe a campus that feels clean, modern, and well organized. The general tone from many reviewers is that the facility is pleasant to look at, with a bright, updated environment, a decor that residents seem to enjoy, and a therapy program that many families regard as a strong point. There are repeated compliments about the physical plant - its cleanliness, the fresh smell of the building, and the welcoming feeling of the common spaces - and about the therapy team's role in helping residents regain function.
Across multiple accounts, specific staff members stand out for their positive impact. The CNA Dominique is praised for being helpful, kind, and efficient. Nina is commended for friendliness and a generous amount of support "with a smile." Talitha, described as a nurse/pharmacist, earns high marks for intelligence, meticulousness, and willingness to help, with reviewers noting her broad knowledge of medicines, policies, and procedures. Shanetta W., a nurse, receives standout thanks for her professional yet approachable demeanor, her bright, welcoming smile, and particularly for patiently managing the many requests from a husband and wife whose relative was in her care, with a sense of familial warmth. An update dated 8/5/25 continued the thread of praise for the nursing and support staff, including compliments to those who took care of the patient's wife, and an acknowledgment that staff like Shanetta provide an invaluable level of service.
Beyond individual praise, several reviews stress that the facility provides a sense of home and community through robust activities, therapy offerings, and attentive staff who form ongoing relationships with residents and their families. Several comments highlight the importance of daily activities, engaging programming, and the quality of meals as important components of a five-star impression. The Director of Nursing, Michelle, is mentioned positively in conversations about the process of placement and the overall professionalism of leadership, with reviewers noting that she was patient, prepared, and easy to speak with during questions about placement. For many families, these elements - the approachable staff, bright environment, and visible therapy efforts - make Spring Mill feel like a welcoming place for recovery and rehabilitation.
Yet the overall picture is not one of unanimous praise. A succession of harrowing accounts speaks to serious concerns that go beyond ordinary complaints. One reviewer describes a financial crisis: an elderly relative, an 87-year-old aunt, allegedly had her Social Security check taken and subjected to a demanding and opaque monthly billing arrangement. The reviewer asserts that the facility withheld access to funds and created ongoing obstacles to releasing the check back to Social Security so the aunt could meet her other financial obligations. This claim is presented with strong emotional weight, including the threat to the aunt's ability to pay bills and risk losing her housing, and it serves as a cautionary tone about the facility's billing practices.
Other reviews recount acute care deficiencies that alarm families. One account describes a mother after a hospital admission who, during a three-day stay, reportedly did not have her wounds checked or dressed, was not helped to brush teeth or bathe, and was kept shut behind a door while staff allegedly prepared to "clean her up." The room was described as smelling of urine, and family members say they were unable to speak with a registered nurse or supervisor promptly. The family ultimately involved emergency responders when the situation deteriorated, and this account claims that repeated assurances from staff were contradicted by what happened, even leading to efforts to report the problems to state authorities.
Another strongly negative narrative focuses on care gaps that families found intolerable: a call light that did not work, a resident left alone in bed for long stretches, and a general sense that two caregivers could not reasonably manage an entire floor. The reviewer notes a pattern of missed opportunities to assist with basic needs, culminating in a decision to remove a loved one from Spring Mill after about a week or more of frustration. The impression conveyed is that the care could be inconsistent, with some days appearing to meet standards and others falling far short of them, especially in the run-up to discharge.
A separate, lengthy account describes a longer stay - initial rehab extending into long-term care - that devolved into what the reviewer characterizes as a "hell hole." This account includes theft of personal belongings (a quilted comforter and crocs) and allegations of a staff member pushing a resident in her head while on sedating medication. The reviewer asserts that management response was insufficient, that only a few staff showed concern, and that attempts to contact leadership, including the director, were not returned promptly. The reviewer mentions cameras in hallways as a rationale given for preventing further wrongdoing, and they express grave concerns about HIPAA and privacy when a staff member used a video call during a meal. The report closes with an impression of broken trust and ongoing frustration that the problem had not been adequately resolved by upper management or state authorities.
Taken together, these accounts present a facility that is clearly capable of delivering excellent, compassionate care in a clean, attractive setting, with standout individuals who go above and beyond to support residents and their families. At the same time, they reveal serious gaps in safety, responsiveness, and accountability in other moments - issues that, for some families, overshadow the positives. The most striking theme is the dichotomy between the warmth and professionalism of certain staff members and the perception of neglect or mismanagement experienced by others. For prospective residents and their loved ones, the message is nuanced: Spring Mill can be an environment with excellent caregivers, thoughtful programming, and well-maintained facilities, but there are stories of financial disputes, delays in care, and lapses in basic dignity and safety that warrant careful, in-person evaluation before making a decision.
For anyone considering Spring Mill Health Campus, these testimonials suggest a few practical steps. Visit in person to observe call-light responsiveness, meal quality, and the level of resident engagement in activities. Ask about billing practices, eligibility, and the process for resolving financial disputes, including how Social Security-aligned funds are handled. Inquire about procedures for wound care, hygiene assistance, and daily living support, and request to meet frontline staff as well as the director or administrator so you can gauge accessibility and follow-through. Finally, consult state inspection reports and recent administrative responses to ensure that concerns raised by families are acknowledged and addressed. The facility presents a credible mix of excellent care and troubling gaps, and those evaluating it would do well to look for a transparent readiness to address both kinds of feedback with concrete, timely actions.
Spring Mill Health Campus in Merrillville, IN is a thriving assisted living community that offers a range of care services and amenities to provide a comfortable and engaging living experience for its residents. With an emphasis on Memory Care and Skilled Nursing Facility services, Spring Mill Health Campus ensures the well-being and quality of life of each individual.
The campus boasts a variety of amenities to enhance the lives of its residents. Activities are offered on-site, allowing individuals to stay active and engaged in a vibrant community setting. The air-conditioning ensures comfort year-round, while the beauty salon with a beautician on-site allows residents to pamper themselves. Cable or satellite TV is available for entertainment, along with community-operated transportation for convenient outings. A computer center is also provided for those who wish to stay connected digitally.
Devotional services are available both on-site and off-site, catering to the spiritual needs of residents. Dining options are plentiful, with meals served in the spacious dining room in restaurant-style fashion. Special dietary restrictions are accommodated, including diabetes diets, gluten-free options, low/no sodium meals, no sugar options, organic choices, and vegetarian dishes. A professional chef oversees the culinary offerings to ensure exceptional quality.
Residents can enjoy various activities throughout their stay at Spring Mill Health Campus. Community-sponsored activities foster social connections within the community and concierge services cater to individual preferences. Cooking classes offer opportunities for culinary exploration, while day trips and outings allow residents to explore the surrounding area. Fitness programs promote physical well-being and educational speakers deliver lifelong learning opportunities. Other activities include karaoke nights, resident-run activities, wine tastings,and other religious services.
Spring Mill Health Campus provides exceptional care services round-the-clock with 24-hour supervision available. Trained staff offer assistance with activities of daily living such as bathing, dressing,and transfers. Specialized care is offered for those with diabetes or high acuity needs; incontinence care is also provided as needed. Medication management ensures the timely administration of medications, and meal preparation and service are provided. Transportation arrangements are made for appointments or outings.
The community is conveniently located near several cafes, pharmacies, physicians, restaurants, places of worship, and hospitals. These close-by amenities offer convenience and accessibility to residents and their families.
At Spring Mill Health Campus in Merrillville, IN, residents can expect a warm and supportive environment that caters to their individual care needs while providing numerous opportunities for socialization and engagement.
Located in Merrillville, Indiana, this part of town offers a range of amenities and services that would appeal to seniors looking for a comfortable and convenient living environment. With several hospitals nearby, including Methodist Arthritis-Rheumatology Centers and Vibra Hospital, residents have access to quality healthcare facilities. Additionally, there are numerous physicians' offices for regular medical check-ups and treatments. For dining options, there is a variety of restaurants such as Pepe's Mexican Restaurant and Panera Bread within close proximity. Pharmacies like Walgreens and CVS Pharmacy are also readily available for prescription needs. In terms of recreational opportunities, parks like Redar Park and Lemon Lake County Park provide space for outdoor activities and relaxation. The community is further enriched by places of worship such as St Sava Serbian Orthodox Church and Suncrest Christian Church. Overall, this neighborhood in Merrillville offers a well-rounded living experience with essential services and amenities all within easy reach.
Spring Mill Health Campus offers competitive pricing for its various room types when compared to both Lake County and the broader state of Indiana. For a semi-private room, the monthly cost is $3,379, which is notably lower than the county average of $4,155 but slightly surpasses the state average of $3,739. The studio option is priced at $4,061, aligning closely with Lake County's rate of $3,986 while being higher than Indiana's average of $3,258. Both one-bedroom and two-bedroom accommodations are set at $4,526; this rate is significantly above the averages for Lake County ($3,652) and Indiana ($3,300) for one-bedroom units but remains competitive with the county's two-bedroom rate of $4,460. Overall, Spring Mill Health Campus provides a range of choices that reflect both quality care and varying costs suitable for different needs within the community.
Spring Mill Health Campus offers Studio apartments.
Spring Mill Health Campus is located at 101 West 87Th Avenue, Merrillville, IN 46410 in Lake County, Indiana
The 24-hour supervision at Spring Mill Health Campus ensures that residents are continuously monitored, providing a sense of security and immediate support in case of emergencies. Assistance with activities of daily living, such as bathing and dressing, helps maintain the dignity and self-esteem of individuals with dementia or Alzheimer's while promoting their independence to the extent possible. By offering help with transfers, staff can facilitate safe movement, reducing the risk of falls common among those with cognitive impairments. Incontinence care is also crucial, as it addresses a sensitive issue that can affect residents' comfort and confidence. Meal preparation and service not only ensure that nutritional needs are met but also create routine and familiarity around mealtimes, which can be soothing for individuals experiencing memory loss. Lastly, medication management helps in maintaining adherence to prescribed treatments, minimizing confusion about dosages or timing and ensuring overall well-being. These features collectively foster an environment conducive to comfort, safety, and improved quality of life for residents facing cognitive challenges.
Spring Mill Health Campus on seniors.fyi includes 7 photos including images showing interior, bedroom, landscaping, building, patio, garden, umbrellas, parking, and more.
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