Lincolnshire Health & Rehabilitation Center

8380 Virginia Street, Merrillville, IN 46410

For more information about senior living options: (844) 490-3973

3.1 from 62 reviews
5 stars
29
4 stars
4
3 stars
1
2 stars
2
1 stars
26

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    Overall Review of Lincolnshire Health & Rehabilitation Center

    Pros

    • pro Alisa, the Activity Director, is described as an angel at Lincolnshire who cares, treats residents like family, and keeps the atmosphere pleasant and fun.
    • pro Angela, the admissions director, is sweet, knowledgeable, and makes the admission process clear and efficient.
    • pro Lincolnshire is amazing and refreshed with the remodeling and updates.
    • pro The staff at Lincolnshire are sincere, understanding, and professional, providing care that makes families feel confident in their choice.
    • pro Towanna, the administrator, promptly addressed concerns and the facility is very clean; kudos to the management team.
    • pro The team - Alisa the Activity Director, Nurse Kim, and Physical Therapist Gino - are praised for their expertise, patience, and positive impact on residents.
    • pro The care shown to residents at Lincolnshire is exceptional, making families feel part of the Lincolnshire family.
    • pro The driver is patient and caring, helping residents get to where they need to be.
    • pro The wound care nurse is fantastic, with clear, prompt communication about every minor issue.

    Cons

    • pro They would not recommend the facility to their worst enemy.
    • pro They describe the facility as a horrible place and urge others not to place loved ones there.
    • pro They report that the resident was showered only once in eight days.
    • pro They state staff did not clean a cut or the blood on the floor.
    • pro They accuse nurses of pocketing the resident's medication.
    • pro They allege a nurse slapped the resident's broken leg.
    • pro They say a nurse laughed and joked with coworkers instead of providing help.
    • pro They note the room had water damage, peeling paint, and dirt buildup.

    Review

    Lincolnshire Healthcare Center presents itself in a way that draws mixed but passionate responses from families and visitors. On a first visit, many were struck by how welcoming the staff could be: a resident who had just moved in was quickly identified, and the atmosphere in the recreation room felt friendly and inviting. Several reviewers noted that the facility looked clean and well-kept, and that the people working there went out of their way to acknowledge residents by name and to make guests feel at ease. It's clear that when things align, the experience at Lincolnshire can feel dignified and homey, especially for those who place a high value on personal attention and a bright, orderly environment.

    A recurring bright spot in the narratives is Alisa, the Activities Director, who is described by several as an "angel" at Lincolnshire. Reviewers repeatedly credit her with creating a warm, family-like culture in the activities space. She plans and oversees a wide range of engagements - from crafts that residents proudly display around the recreation room, to bingo, movie screenings with popcorn, and church services supplemented by live bands. She also introduces residents to sensory experiences - "tastes" of foods they might never have tried before - and takes them on outings to shops, restaurants, and other community venues. For families, seeing a loved one with a smile on their face during activities is a meaningful measure of quality, and Alisa's genuine care is highlighted as a defining asset of the facility.

    The admissions process emerges as another strong point for Lincolnshire in several reviews. Angela, the admissions director, is consistently described as sweet, clear, and well-informed. Tours conducted by Angela are characterized as efficient and thorough, with straightforward explanations of the admission process. The impression of a clean, remodeled, and well-maintained building reinforces the sense that Lincolnshire strives to present itself as a welcoming place for new residents and their families. The combination of a refreshed facility and a smooth admissions experience helps families feel reassured at a pivotal moment.

    Beyond the admissions desk and the activity room, several families recount deeply positive experiences with staff who supported a loved one through end-of-life care or extended recovery. A sister who recently watched over a relative in her last stages of life spoke highly of the sincerity and professionalism she encountered. She described staff as kind, patient, and dedicated to making her relative as comfortable as possible, in collaboration with Hospice. In another testimonial, multiple members of the Lincolnshire team - Angela, Andrea (business office manager), Alisa, Kim (nurse), and Gino (physical therapist) - are cited for their roles in keeping the family informed, facilitating the care plan, and maintaining a positive, proactive atmosphere that made the family feel they had chosen well. The wound care nurse is singled out for praise, and the physical therapist is described as especially capable and patient. Overall, these accounts paint a picture of a facility where the staff's compassion and competence shine through, offering reassurance to families during difficult times.

    There is also a strand of enthusiastic, wholehearted endorsement that emphasizes the daily warmth and professional dedication of Lincolnshire's nursing and support staff. Reviewers repeatedly describe the team as friendly and considerate, capable of handling the needs of residents with a focus on respect and dignity. The sense of community extends to the activities staff, the nursing team, and the administrative personnel, all working together to support residents and their families. The sentiment is that Lincolnshire can feel like a large, capable family when everything is operating smoothly, and several testimonials express relief and gratitude for the care they perceive as thorough and attentive.

    Yet the picture Lincolnshire presents is not uniformly positive. A number of reviews recount severe, distressing failures in care and safety that stand in stark contrast to the more favorable experiences. One person described a nightmarish sequence in which bed sores, dehydration, poor wound care, and a lack of responsiveness culminated in a deeply troubling situation for their grandmother. Specific allegations include a lack of clean hydration, unaddressed wounds and blood, soiled conditions, and staff who were inconsistent or dismissive when concerns were raised. Another account described aggressive neglect: a patient who was abruptly left without adequate assistance after surgery, with reports of rough handling, a nurse laughing with coworkers, and a general sense that family members were needed to compensate for what should have been professional care. In these accounts, the facility's physical environment - paint peeling, water damage, and a general sense of disarray in the patient's room - coupled with alleged denial of timely care, contributed to a perception that safety and basic comfort were compromised.

    These serious concerns are juxtaposed with the more common praise about cleanliness and remodeling. Some reviewers emphasize that the building has a refreshed look due to remodeling and that the management team deserves recognition for maintaining a clean facility. The contrast between sparkling common areas and the reported lapses in patient care highlights the complexity of assessing Lincolnshire: a well-kept outer appearance and a compassionate staff in some departments can exist alongside troubling gaps in care in others, depending on the shift, the patient, and the specifics of the situation.

    In another thread of experience, several families describe hopeful transitions. A visitor walked in to submit an application and found the administrator to be very helpful, suggesting a welcoming front end that could set a positive tone for new residents. Another family member noted that after relocating a grandmother from a troublesome facility in Illinois, Lincolnshire offered a more transparent and proactive care environment. The contrasts between facilities in different towns underscore the importance of individual experiences and the value of direct communication with leadership when evaluating where a loved one should reside.

    In summary, Lincolnshire Healthcare Center seems to offer a blend of strong, heartfelt care - most vividly illustrated by the dedication of staff like Angela, Alisa, Andrea, Kim, and Gino - and a facility that many families find welcoming, clean, and well-organized. For some, the care and atmosphere are life-affirming experiences that bring comfort during challenging times. For others, particularly when complications arise, the care can fall short in alarming ways that raise serious safety and quality concerns. Prospective families are encouraged to engage directly with the management team, ask detailed questions about care plans, wound and hydration protocols, and observe how staff respond to concerns on different days. Lincolnshire appears to be a place capable of delivering compassionate attention and a supportive environment, but the experiences shared here show that exceptional care is not universal and that ongoing vigilance and advocacy from families remain essential.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Lincolnshire Health & Rehabilitation Center in Merrillville, IN is a skilled nursing facility that provides comprehensive care services for seniors. The center offers a range of amenities to enhance the comfort and well-being of its residents.

    Residents can enjoy visiting the on-site beauty salon to pamper themselves or relax and watch their favorite shows on cable or satellite TV in their fully furnished rooms. Community-operated transportation is available for residents to easily access nearby locations and stay connected with friends and family.

    For those who enjoy using computers, there is a dedicated computer center available. The dining room provides restaurant-style dining experiences, offering delicious meals prepared by the staff while adhering to any special dietary restrictions or diabetes diets if needed.

    The center also values physical fitness and provides a fitness room and outdoor space for residents to engage in exercise routines or simply take a leisurely walk in the garden. Residents can also enjoy socializing in the gaming room, small library, or wellness center where planned daily activities are scheduled.

    Lincolnshire Health & Rehabilitation Center places emphasis on care services such as 24-hour supervision, assistance with activities of daily living like bathing and dressing, as well as transfers if required. Medication management ensures that residents' medication needs are being met accurately. Transportation arrangements are made to facilitate medical appointments or other outings.

    With three cafes, seven pharmacies, twenty-one physicians, twenty restaurants, and one place of worship nearby, residents have easy access to various local amenities. Additionally, having six hospitals close by ensures that medical emergencies are promptly addressed.

    Overall, the Lincolnshire Health & Rehabilitation Center offers a vibrant assisted living community where seniors can receive quality care services while enjoying various amenities and nearby conveniences.

    Nearby Places of Interest

    Restaurants

    • Pepe's Mexican Restaurant (0.2 miles)
    • Hooters (0.3 miles)
    • Taste of India (0.3 miles)
    • Wu's House (0.3 miles)
    • Portillo's Hot Dogs (0.3 miles)
    • McAlister's Deli (0.3 miles)
    • White Castle (0.4 miles)

    Physicians

    • Neurological Institute & Specialty Centers (0.3 miles)
    • Family Medicine of Merrillville (0.3 miles)
    • Merrillville Health Center (0.4 miles)
    • University of Chicago Pediatrics Specialists (0.4 miles)
    • Williams Eye Institute & Surgery Center (0.4 miles)
    • Deschamps Eye Care (0.4 miles)
    • Stevenson, Fairchild, & Surber OMS - Merrillville (0.5 miles)

    Cafes

    • Panera Bread (0.3 miles)
    • Starbucks (0.8 miles)
    • Starbucks (3 miles)
    • Starbucks (7.5 miles)

    Hospitals

    • Methodist Arthritis-Rheumatology Centers Southlake Campus (0.5 miles)
    • Methodist Hospital Southlake Campus (0.5 miles)
    • Methodist Hospitals (1.1 miles)
    • Vibra Hospital (1.5 miles)
    • Community Hospital MRI Center (3.7 miles)
    • St Mary Medical Center Fifth Floor Cancer Ward (4.8 miles)
    • Franciscan St Anthony Health (5.2 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • Walmart Pharmacy (1.7 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (3.9 miles)
    • CVS Pharmacy (4.8 miles)

    Places of Worship

    • St Sava Serbian Orthodox Church (1.2 miles)
    • St Matthias Church (5.6 miles)
    • Suncrest Christian Church (6.4 miles)
    • St Mary Church (6.7 miles)
    • St George Greek Orthodox Church NW Indiana (7 miles)
    • Trinity United Church of Christ Gary (8.1 miles)

    Parks

    • Festival Park (6.1 miles)
    • Redar Park (6.2 miles)
    • Central Park (6.9 miles)
    • Lemon Lake County Park (7 miles)

    Theaters

    • AMC Schererville 12 (7.8 miles)

    Frequently Asked Questions

    Where is Lincolnshire Health & Rehabilitation Center?

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