8380 Virginia Street, Merrillville, IN 46410
For more information about senior living options: (844) 490-3973
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Lincolnshire Healthcare Center presents itself in a way that draws mixed but passionate responses from families and visitors. On a first visit, many were struck by how welcoming the staff could be: a resident who had just moved in was quickly identified, and the atmosphere in the recreation room felt friendly and inviting. Several reviewers noted that the facility looked clean and well-kept, and that the people working there went out of their way to acknowledge residents by name and to make guests feel at ease. It's clear that when things align, the experience at Lincolnshire can feel dignified and homey, especially for those who place a high value on personal attention and a bright, orderly environment.
A recurring bright spot in the narratives is Alisa, the Activities Director, who is described by several as an "angel" at Lincolnshire. Reviewers repeatedly credit her with creating a warm, family-like culture in the activities space. She plans and oversees a wide range of engagements - from crafts that residents proudly display around the recreation room, to bingo, movie screenings with popcorn, and church services supplemented by live bands. She also introduces residents to sensory experiences - "tastes" of foods they might never have tried before - and takes them on outings to shops, restaurants, and other community venues. For families, seeing a loved one with a smile on their face during activities is a meaningful measure of quality, and Alisa's genuine care is highlighted as a defining asset of the facility.
The admissions process emerges as another strong point for Lincolnshire in several reviews. Angela, the admissions director, is consistently described as sweet, clear, and well-informed. Tours conducted by Angela are characterized as efficient and thorough, with straightforward explanations of the admission process. The impression of a clean, remodeled, and well-maintained building reinforces the sense that Lincolnshire strives to present itself as a welcoming place for new residents and their families. The combination of a refreshed facility and a smooth admissions experience helps families feel reassured at a pivotal moment.
Beyond the admissions desk and the activity room, several families recount deeply positive experiences with staff who supported a loved one through end-of-life care or extended recovery. A sister who recently watched over a relative in her last stages of life spoke highly of the sincerity and professionalism she encountered. She described staff as kind, patient, and dedicated to making her relative as comfortable as possible, in collaboration with Hospice. In another testimonial, multiple members of the Lincolnshire team - Angela, Andrea (business office manager), Alisa, Kim (nurse), and Gino (physical therapist) - are cited for their roles in keeping the family informed, facilitating the care plan, and maintaining a positive, proactive atmosphere that made the family feel they had chosen well. The wound care nurse is singled out for praise, and the physical therapist is described as especially capable and patient. Overall, these accounts paint a picture of a facility where the staff's compassion and competence shine through, offering reassurance to families during difficult times.
There is also a strand of enthusiastic, wholehearted endorsement that emphasizes the daily warmth and professional dedication of Lincolnshire's nursing and support staff. Reviewers repeatedly describe the team as friendly and considerate, capable of handling the needs of residents with a focus on respect and dignity. The sense of community extends to the activities staff, the nursing team, and the administrative personnel, all working together to support residents and their families. The sentiment is that Lincolnshire can feel like a large, capable family when everything is operating smoothly, and several testimonials express relief and gratitude for the care they perceive as thorough and attentive.
Yet the picture Lincolnshire presents is not uniformly positive. A number of reviews recount severe, distressing failures in care and safety that stand in stark contrast to the more favorable experiences. One person described a nightmarish sequence in which bed sores, dehydration, poor wound care, and a lack of responsiveness culminated in a deeply troubling situation for their grandmother. Specific allegations include a lack of clean hydration, unaddressed wounds and blood, soiled conditions, and staff who were inconsistent or dismissive when concerns were raised. Another account described aggressive neglect: a patient who was abruptly left without adequate assistance after surgery, with reports of rough handling, a nurse laughing with coworkers, and a general sense that family members were needed to compensate for what should have been professional care. In these accounts, the facility's physical environment - paint peeling, water damage, and a general sense of disarray in the patient's room - coupled with alleged denial of timely care, contributed to a perception that safety and basic comfort were compromised.
These serious concerns are juxtaposed with the more common praise about cleanliness and remodeling. Some reviewers emphasize that the building has a refreshed look due to remodeling and that the management team deserves recognition for maintaining a clean facility. The contrast between sparkling common areas and the reported lapses in patient care highlights the complexity of assessing Lincolnshire: a well-kept outer appearance and a compassionate staff in some departments can exist alongside troubling gaps in care in others, depending on the shift, the patient, and the specifics of the situation.
In another thread of experience, several families describe hopeful transitions. A visitor walked in to submit an application and found the administrator to be very helpful, suggesting a welcoming front end that could set a positive tone for new residents. Another family member noted that after relocating a grandmother from a troublesome facility in Illinois, Lincolnshire offered a more transparent and proactive care environment. The contrasts between facilities in different towns underscore the importance of individual experiences and the value of direct communication with leadership when evaluating where a loved one should reside.
In summary, Lincolnshire Healthcare Center seems to offer a blend of strong, heartfelt care - most vividly illustrated by the dedication of staff like Angela, Alisa, Andrea, Kim, and Gino - and a facility that many families find welcoming, clean, and well-organized. For some, the care and atmosphere are life-affirming experiences that bring comfort during challenging times. For others, particularly when complications arise, the care can fall short in alarming ways that raise serious safety and quality concerns. Prospective families are encouraged to engage directly with the management team, ask detailed questions about care plans, wound and hydration protocols, and observe how staff respond to concerns on different days. Lincolnshire appears to be a place capable of delivering compassionate attention and a supportive environment, but the experiences shared here show that exceptional care is not universal and that ongoing vigilance and advocacy from families remain essential.
The Lincolnshire Health & Rehabilitation Center in Merrillville, IN is a skilled nursing facility that provides comprehensive care services for seniors. The center offers a range of amenities to enhance the comfort and well-being of its residents.
Residents can enjoy visiting the on-site beauty salon to pamper themselves or relax and watch their favorite shows on cable or satellite TV in their fully furnished rooms. Community-operated transportation is available for residents to easily access nearby locations and stay connected with friends and family.
For those who enjoy using computers, there is a dedicated computer center available. The dining room provides restaurant-style dining experiences, offering delicious meals prepared by the staff while adhering to any special dietary restrictions or diabetes diets if needed.
The center also values physical fitness and provides a fitness room and outdoor space for residents to engage in exercise routines or simply take a leisurely walk in the garden. Residents can also enjoy socializing in the gaming room, small library, or wellness center where planned daily activities are scheduled.
Lincolnshire Health & Rehabilitation Center places emphasis on care services such as 24-hour supervision, assistance with activities of daily living like bathing and dressing, as well as transfers if required. Medication management ensures that residents' medication needs are being met accurately. Transportation arrangements are made to facilitate medical appointments or other outings.
With three cafes, seven pharmacies, twenty-one physicians, twenty restaurants, and one place of worship nearby, residents have easy access to various local amenities. Additionally, having six hospitals close by ensures that medical emergencies are promptly addressed.
Overall, the Lincolnshire Health & Rehabilitation Center offers a vibrant assisted living community where seniors can receive quality care services while enjoying various amenities and nearby conveniences.
Lincolnshire Health & Rehabilitation Center is located at 8380 Virginia Street, Merrillville, IN 46410 in Lake County, Indiana
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