Help At Home in Merrillville, IN

Help At Home is a senior community in Merrillville, IN.

Information last verified:

500 W 81st Ave # K, Merrillville, IN 46410

For more information about senior living options: (866) 208-4318

4.6 from 38 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
2
1 stars
2

Overall Review of Help At Home

differentiator 10 reviews mention this

Caregiver matching feels personal

Residents and families describe caregivers that fit the person’s needs.

Several families say the agency’s caregiver assignments worked well, with caregivers consistently anticipating needs and supporting daily life. Reviews mention specific caregiver communication, ongoing attention, and quick adjustments when a change was needed. A few also describe building a relationship over time that felt respectful and supportive. One review also notes the agency will remove a caregiver who doesn’t fit the situation.

differentiator 2 reviews mention this

Care intensity can scale

Families report the care plan can move to around-the-clock help.

A couple of reviews describe starting with scheduled visits and then increasing to 24/7 coverage as needs grew. Another review mentions working with the agency after a period of 24/7 care, before stepping back to fewer hours. Together, residents’ experiences suggest the service can flex as care demands change.

common 12 reviews mention this

Communication is a recurring strength

Families consistently mention clear, responsive communication.

Many reviews highlight that caregivers and office staff were responsive to changing needs and kept families informed. Several specifically call out strong communication, including punctuality and timely updates. One family also mentions an online portal for seeing daily caregiver details and check-ins. Even in positive experiences, the pattern is that families felt supported when they had questions or needed adjustments.

caveat 2 reviews mention this

Some families report follow-through issues

A small number of reviewers report gaps in reliability or follow-through.

Two reviews describe problems that left families feeling unsupported, including not getting back to them after an initial meeting and difficulties reaching the owners. Another review reports caregivers not showing up without a backup plan for the client’s care needs. These are the main reliability concerns raised by reviewers, rather than a general theme across all experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (1.9 miles)
  • Walmart Pharmacy (2.2 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (5.1 miles)

Restaurants

  • Wendy's (0.1 miles)
  • White Castle (0.4 miles)
  • Asparagus (0.4 miles)
  • McAlister's Deli (0.4 miles)
  • Portillo's Hot Dogs (0.5 miles)
  • Pepe's Mexican Restaurant (0.6 miles)
  • Taste of India (0.7 miles)

Physicians

  • Family Surgical Solutions (0.2 miles)
  • Family Medicine of Merrillville (0.5 miles)
  • Deschamps Eye Care (0.6 miles)
  • Williams Eye Institute & Surgery Center (0.6 miles)
  • University of Chicago Pediatrics Specialists (0.7 miles)
  • Stevenson, Fairchild, & Surber OMS - Merrillville (0.7 miles)
  • Neurological Institute & Specialty Centers (0.9 miles)

Cafes

  • Panera Bread (0.4 miles)
  • Starbucks (1.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (7 miles)
  • Panera Bread (7.5 miles)

Hospitals

  • Methodist Arthritis-Rheumatology Centers Southlake Campus (0.9 miles)
  • Methodist Hospital Southlake Campus (1.1 miles)
  • Methodist Hospitals (1.5 miles)
  • Vibra Hospital (2.1 miles)
  • Community Hospital MRI Center (3 miles)
  • St Mary Medical Center Fifth Floor Cancer Ward (5 miles)
  • Franciscan St Anthony Health (5.4 miles)

Places of Worship

  • St Sava Serbian Orthodox Church (2 miles)
  • St Matthias Church (5.8 miles)
  • Suncrest Christian Church (6 miles)
  • St Mary Church (6 miles)
  • St George Greek Orthodox Church NW Indiana (6.3 miles)

Parks

  • Redar Park (5.5 miles)
  • Central Park (6.2 miles)
  • Festival Park (6.3 miles)
  • Lemon Lake County Park (7 miles)

Theaters

  • AMC Schererville 12 (7.1 miles)

Frequently Asked Questions

Where is Help At Home?

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