The Forum at the Crossing

Pros

• The staff at The Forum at the Crossing Senior Living consistently provide kind and supportive care, ensuring residents feel valued from entry to exit.
• Families appreciate the constant communication from staff, who keep them well-informed about any changes affecting their loved ones.
• The Memory Care area is highly regarded for its exceptional staff who are caring, competent, and patient in providing personalized attention to residents.
• Residents enjoy a wide selection of tasty and well-prepared meals, with standout staff members praised for their joyful attitudes and engagement.
• The community fosters a welcoming atmosphere, where friendly staff treat residents with respect, making it feel like a family environment.
• Both the Independent Living and Memory Care units offer meaningful activities that cater to residents' preferences and needs.
• Families express gratitude for the compassionate care their loved ones receive, often describing the staff as "angels on Earth."
• The facility is well-maintained with an elegant ambiance that contributes to a pleasant living experience for residents.
• Long-standing staff members demonstrate loyalty and dedication, which builds trust among families seeking consistent care for their loved ones.
• Multiple families recommend The Forum as a top choice for senior living due to its comprehensive services and attentive care offered on-site.

Cons

• There is a tremendous turnover of staff, which raises concerns about consistency in care.
• The facility has ongoing issues with heating and cooling, which have persisted for over four years.
• Residents frequently experience breakdowns in the air conditioning during hot weather, making it uncomfortable.
• Some residents have reported problems related to older infrastructure, such as heating and electrical issues.
• Despite overall satisfaction, some reviews mention that the facility could benefit from improvements in management of maintenance issues.

Review

The Forum at the Crossing Senior Living has garnered positive feedback from residents and families alike, highlighting its commitment to compassionate care, a supportive environment, and exceptional dining experiences. Many reviews express appreciation for the kindness and support extended by the staff, who are described as attentive and capable in their roles. This care begins from the moment families enter the facility and remains consistent throughout their experience. The facility is particularly noted for its effective communication practices; families feel well-informed about changes and updates regarding their loved ones’ care.

One family shared their satisfaction with The Forum after relocating their father from a previous facility that was unable to meet his needs, specifically in Memory Care. They praised the personalized attention provided by the staff, including Christina, Becky, Myra, Jackie, and others who create a familial atmosphere where residents can thrive socially. Activities tailored to individual preferences are frequently organized under the guidance of dedicated activity coordinators like Becky. Such efforts contribute significantly to maintaining a vibrant community life that resonates with both residents and their families.

While many reviews focus on the staff's dedication and long-standing tenures—some nurses having served for 15 to 20 years—a common concern among some family members is the turnover rate of staff. Although they appreciate high-quality care when it is delivered, consistency in caregiver presence is critical for fostering trust with residents. Families have voiced hopes that management could ensure a steadier workforce to enhance continuity in care further.

Food quality at The Forum also receives significant commendation. Many reviewers describe meals as "phenomenal" and "well-prepared," mentioning an experienced chef who leads the dietary team effectively. This emphasis on high culinary standards enhances residents' overall quality of life while avoiding conventional institutional pitfalls often found in senior living facilities. Additionally, various dining options alongside entertainment activities keep resident engagement high while providing nourishment not just physically but also socially.

Residents value The Forum’s proactive measures during challenging times such as COVID-19 when strict visitor policies were implemented early on to safeguard health within the community. The review highlights how staff members possess medical qualifications which add an extra layer of confidence for families entrusting them with their loved ones’ care.

Although there are areas marked for improvement—such as ongoing issues related to heating and cooling systems—many reviewers express a strong preference for The Forum over newer establishments they evaluated prior to moving in family members. Cleanliness, maintenance of grounds, engaged management (notably Executive Director Tim), along with robust activity programming make this community an appealing choice despite occasional infrastructural challenges inherent in older buildings.

In conclusion, The Forum at the Crossing emerges as a top-notch senior living facility marked by excellent healthcare services combined with warm hospitality from its caring staff members across all units—Memory Care, Skilled Nursing, Independent Living—and administration alike. Families find comfort knowing their loved ones are surrounded by compassion while being engaged in meaningful activities leading toward enriched lives within this elegant community setting.

This part of Indianapolis, Indiana, offers a range of amenities and services that cater to the needs of seniors. From a variety of restaurants including healthy options at Seasons 52 and comfort food at The Cheesecake Factory, to reliable pharmacies like CVS and Walgreens. There are also several cafes for socializing such as Starbucks and Panera Bread. Places of worship such as Orchard Park Presbyterian Church and medical facilities like Indiana Neuroscience Associates provide accessible care. Parks like Gray Road Park offer outdoor recreation opportunities, while theaters like Flix Brewhouse provide entertainment options. With hospitals like St Vincent Hospital Trauma ICU nearby, seniors can feel confident in the healthcare services available in the area. Additionally, transportation options like National Car Rental make getting around easier for those without personal vehicles. Overall, this part of Indianapolis provides a convenient and supportive environment for senior living.

Restaurants

• Seasons 52 (0.5 miles)
• The Cheesecake Factory (0.7 miles)
• Jimmy John's (0.8 miles)
• Big Lug Canteen (0.8 miles)
• BRU Burger Bar - Keystone (0.8 miles)
• Chick-Fil-A (1 miles)
• Joella's Hot Chicken (2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2.2 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.6 miles)
• Panera Bread (5.6 miles)

Places of Worship

• Orchard Park Presbyterian Church (2.1 miles)
• Second Presbyterian Church (2.3 miles)
• St Luke Catholic Church (2.5 miles)
• First Friends Church (3.3 miles)
• Castleton United Methodist School (4.4 miles)
• College Park Church (4.6 miles)
• Holy Trinity Church (5.7 miles)

Physicians

• Indiana Neuroscience Associates (2.2 miles)
• Avruc (2.8 miles)
• Midwest Eye Institute (2.8 miles)
• Northwest Radiology Network (2.9 miles)
• Meridian Plastic Surgeons (3 miles)
• Abrams EyeCare Associates (3.5 miles)
• Ascension Medical Group - St Vincent - Infectious Disease (3.5 miles)

Parks

• Gray Road Park (3 miles)
• Central Park Playground (3.1 miles)
• Holliday Park (3.5 miles)
• Founders Park (4.2 miles)
• Meadowlark Park (5 miles)

Transportation

• National Car Rental (3.2 miles)
• U-Haul Moving & Storage at Michigan Rd (5.3 miles)

Theaters

• Flix Brewhouse (3.4 miles)
• Regal Ua Galaxy - Indianapolis (5.1 miles)

Hospitals

• St Vincent Hospital Trauma ICU (4 miles)
• Trauma /Neuro ICU (4 miles)
• Community Heart And Vascular Surgery ICU Waiting Room (4.1 miles)
• Community (4.3 miles)
• Franciscan St Francis Health (4.4 miles)
• Community North Hospital (4.5 miles)
• Community Rehabilitation Hospital North (4.5 miles)