Home Instead - Indianapolis North

Pros

• The dedicated employee who has been with the company for five years is extremely valuable and worth her weight in gold.
• Despite facing challenges with weekend staffing, one employee consistently delivers exceptional service.
• The company has managed to retain a loyal employee for an extended period, showcasing their positive work environment or culture.
• The staff member's commitment and loyalty are commendable, especially considering the lack of training and support provided by the company.
• One employee's dedication shines through as they continue to provide excellent service despite the absence of raises or any form of recognition.

Cons

• The weekend employees consistently fail to show up and offer flimsy excuses before abruptly quitting on the same day.
• The company doesn't provide any training, supervision, or resources for its employees.
• Employees are not bonded or insured, putting both the customers and themselves at risk.
• There is no workman's compensation offered to employees in case of accidents or injuries.
• The company neglects to give any raises to its hardworking employees.
• Overall, the lack of professionalism and support make it a terrible company to work for.

Review

A Disappointing Experience with an Unreliable and Unprofessional Company

For five long years, one customer has been relying on a particular company for their services. Unfortunately, this relationship has been marred by disappointment and frustration. While there is one exceptional employee who shines above the rest, the overall experience with this company has been far from satisfactory. From weekend no-shows and sudden resignations to a lack of training, supervision, and insurance, it's clear that quality control is not a priority for this organization. In this article, we explore the experiences shared by the customer, shedding light on the numerous shortcomings faced when dealing with this specific company.

The loyalty expressed by our customer toward this company over half a decade indicates initial satisfaction. However, their contentment quickly turned to dismay as they encountered numerous issues. The most notable problem lies in the reliability of their weekend staff who frequently failed to show up for work without any prior notice or explanation. Furthermore, it seems that excuses like flat tires were often used as flimsy justifications before these employees abruptly decided to quit on the same day they were scheduled. Such behavior reflects a glaring lack of commitment on behalf of these workers.

Another area where this company falls short is employee management and support. It is alarming to discover that employees are not provided any formal training before commencing their duties nor receive ongoing supervision during their tenure. This absence of guidance inevitably leads to inadequate service delivery and unsatisfactory outcomes for customers who deserve more than just haphazard attention to detail.

One critical aspect that should never be overlooked is ensuring appropriate insurance coverage for both clients' protection and employees' well-being. Shockingly, our diligent customer found out that this particular company lacks proper insurance policies such as bonding or workman's compensation. This revelation raises valid concerns about potential liabilities in case of accidents or mishaps during service provision.

Moreover, it is disheartening to learn that employees working for this company are denied any form of salary advancements or raises. A lack of recognition and appreciation not only devalues their hard work but also contributes to an unsatisfactory work environment. It is essential for companies to motivate and incentivize their staff, as this positively impacts overall productivity and customer satisfaction.

Taking these grievances into account, it becomes evident that the customer's perception of this company is anything but positive. The absence of essential training, supervision, and insurance coverage hints at a severe lack of professionalism within the organization. Repeated instances of no-shows and sudden resignations further exemplify a failure in hiring reliable personnel. Such flaws in various operational aspects raise questions about the company's commitment to maintaining a high standard of quality service.

This article serves as a testament to the disappointing experiences faced by our customer when dealing with their chosen company over an extended period. Despite one exceptional employee who exceeded expectations, the overall deficiencies in training, management, insurance coverage, and employee compensation have firmly established this company as subpar. With these glaring weaknesses exposed, potential customers are better equipped to make informed decisions when seeking services from more reliable providers who prioritize professionalism and excellence.

This section of Indianapolis, Indiana offers a convenient and bustling urban setting with easy access to a variety of amenities. The area features multiple cafes including several Starbucks locations and Panera Bread for those who enjoy grabbing coffee or a quick bite to eat. There are also numerous dining options ranging from fast food chains like McDonald's and Chick-Fil-A to upscale restaurants such as Seasons 52 and The Cheesecake Factory. Several pharmacies are in close proximity for any medical needs, along with a selection of physicians' offices providing specialized healthcare services. Residents can also find solace at nearby places of worship like Second Presbyterian Church and St Luke Catholic Church. For leisure and recreation, there are several parks within a short drive including Holliday Park and Founders Park, as well as the Flix Brewhouse theater for entertainment. Additionally, the location is near several hospitals including St Vincent Hospital Trauma ICU and Franciscan St Francis Health for peace of mind in case of medical emergencies. Overall, this neighborhood offers a dynamic blend of conveniences, services, and recreational opportunities suitable for senior living.

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.3 miles)
• Starbucks (3 miles)
• Panera Bread (3.4 miles)
• Starbucks (5.3 miles)
• Homemade Ice Cream & Bakery Café (5.6 miles)

Restaurants

• Big Lug Canteen (0.3 miles)
• Jimmy John's (0.3 miles)
• McDonald's (1.3 miles)
• Seasons 52 (1.6 miles)
• The Cheesecake Factory (1.8 miles)
• BRU Burger Bar - Keystone (1.9 miles)
• Chick-Fil-A (2.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Market District Pharmacy (3 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Indiana Neuroscience Associates (1.2 miles)
• Midwest Eye Institute (2 miles)
• Avruc (2.1 miles)
• Northwest Radiology Network (2.3 miles)
• Meridian Plastic Surgeons (2.3 miles)
• Hematology Oncology of Indiana (2.7 miles)
• Indiana Hand to Shoulder Center (2.8 miles)

Places of Worship

• Second Presbyterian Church (1.5 miles)
• St Luke Catholic Church (1.7 miles)
• Orchard Park Presbyterian Church (2.1 miles)
• College Park Church (3.5 miles)
• First Friends Church (3.7 miles)
• Holy Trinity Church (4.6 miles)
• Castleton United Methodist School (5.5 miles)

Parks

• Central Park Playground (2.7 miles)
• Holliday Park (3 miles)
• Gray Road Park (3.7 miles)
• Meadowlark Park (4.8 miles)
• Founders Park (4.9 miles)

Hospitals

• St Vincent Hospital Trauma ICU (2.9 miles)
• Trauma /Neuro ICU (3 miles)
• Franciscan St Francis Health (3.9 miles)
• Community Heart And Vascular Surgery ICU Waiting Room (5.2 miles)
• Community (5.3 miles)
• Community North Hospital (5.6 miles)

Transportation

• National Car Rental (3.2 miles)
• U-Haul Moving & Storage at Michigan Rd (4.6 miles)

Theaters

• Flix Brewhouse (3.5 miles)