Anthology of Meridian Hills

Pros

• The Memory Care facility provides a clean environment and has friendly, helpful staff who offer regular updates about residents.
• Some staff members demonstrate true care and compassion towards the residents.
• The building at Anthology of Meridian Hills is described as beautiful with impressive amenities.
• The activities director is dedicated and puts forth great effort to engage residents despite staffing challenges.
• Many long-time residents express positive feelings about certain aspects of care and express fond memories of previous staff.
• There are some helpful staff members that contribute positively to the care provided in the facility.

Cons

• The new director of the facility is perceived as a horrible person who negatively impacted the quality of care and management.
• Residents often wait excessively long for assistance, with reports of individuals being left on the toilet for over an hour.
• The facility is reported to be understaffed, leading to poor communication and inadequate attention to residents' needs.
• There are complaints about the nursing staff being unresponsive and lacking compassion, with some being described as mean or aggressive.
• The quality of food has significantly declined after management changes, with dissatisfaction regarding the current kitchen staff.
• Many long-time residents are considering moving out due to the drastic reduction in care quality since the change in management.
• There have been complaints about a lack of accountability from management, as resident concerns appear to be ignored.
• The promise of services when touring does not align with the reality of what is provided once admitted, leading to unmet expectations.
• The overall atmosphere within the facility has become one of discontent among both staff and residents due to increased pricing and reduced care standards.
• The layout of the building may discourage engagement among residents as their rooms are too remote from communal areas.

Review

The reviews of Anthology of Meridian Hills present a complex picture of a facility that has experienced significant changes in management, staffing, and the quality of care. Many families expressed their initial satisfaction with the facility when it was known as Stonecrest, noting that it provided excellent care and a welcoming environment for their loved ones. However, since the transition to Anthology’s management, numerous reviewers have highlighted a sharp decline in both service and quality. This has left many families dissatisfied and concerned about the wellbeing of their relatives residing there.

One key complaint revolves around staff dynamics under new management. Reviewers have noted high staff turnover and a lack of continuity in caregiving due to nurses being moved around rather than assigned to specific units. This strategy, intended to foster flexibility among caregivers, has instead resulted in confusion for both residents and staff regarding individual care needs. Many residents feel they do not receive personalized attention or proper communication from nursing staff who are overworked and often unavailable when needed. The nursing station is frequently described as understaffed, particularly at night, leading to prolonged wait times for assistance—a situation that understandably frustrates both residents and family members alike.

Families have also raised concerns about the operational changes initiated by the new executive director. Complaints include abrupt increases in care levels and pricing without adequate justification or prior notice to families. Several reviewers mentioned feeling dismissed when they attempted to raise valid criticisms about these changes or address concerns about their loved one’s care. There is an overarching sentiment that the current leadership does not prioritize resident needs or transparent communication with families which undermines trust in the facility's management.

The quality of food served at Anthology has similarly come under fire since management changed hands. Formerly praised for its gourmet offerings prepared by skilled chefs, reviews now describe dismal meal experiences following cuts made after transitioning to Anthology's oversight—leading some family members to refer disdainfully to what was once a highlight of life at Stonecrest as “minimal” nutrition provided with little regard for residents' dietary satisfaction or preferences.

Despite these issues related to staffing and food quality, there remain pockets of positivity within the community at Anthology of Meridian Hills—particularly regarding some individual staff members who are described as caring and dedicated despite working under challenging conditions. A few reviewers noted that while certain aides truly show compassion towards residents, their collective efforts are often stymied by systemic problems related to inadequate staffing levels and ineffective management practices which alienate even those trying their best.

Visitors on tours also noted discrepancies between expectations set by marketing promises versus reality; although the building itself is strikingly beautiful with attractive amenities—a fact not lost on reviewers—it quickly became clear that aesthetic appeal would not compensate for deficient services when it came time for actual caregiving needs. Some family members expressed anxiety over how effectively their loved ones could engage socially within the space given long hallways separating rooms from common areas—all factors taken into account while evaluating options during what can be an emotionally fraught decision-making process when entrusting loved ones' care.

In conclusion, while Anthology of Meridian Hills may offer an appealing physical environment replete with amenities, numerous reviews suggest critical shortcomings exist regarding resident care quality stemming from poor staffing policies and troubled leadership dynamics likely rooted in financial motivations rather than genuine commitment towards enhancing resident wellness—leaving many families questioning whether this facility can maintain its former reputation amidst ongoing challenges plaguing operations since its brand transformation occurred just over three years ago.

This area of Indianapolis, Indiana offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. The proximity to healthcare facilities such as Indiana Neuroscience Associates, Hematology Oncology of Indiana, and St Vincent Hospital Trauma ICU ensures access to quality medical care. Additionally, there are several cafes and restaurants nearby including Starbucks, Panera Bread, and The Cheesecake Factory for dining options. Places of worship such as Second Presbyterian Church and St Luke Catholic Church provide spiritual support. Parks like Holliday Park and Central Park Playground offer opportunities for outdoor recreation. Overall, this area provides a mix of healthcare, dining, recreation, and transportation options making it a potentially ideal location for senior living in Indianapolis.

Physicians

• Indiana Neuroscience Associates (0.8 miles)
• Midwest Eye Institute (1.8 miles)
• Hematology Oncology of Indiana (1.9 miles)
• Indiana Hand to Shoulder Center (1.9 miles)
• Avruc (2 miles)
• Meridian Plastic Surgeons (2.1 miles)
• Northwest Radiology Network (2.2 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1 miles)
• Starbucks (2.8 miles)
• Panera Bread (3.7 miles)
• Starbucks (4.6 miles)
• Homemade Ice Cream & Bakery Café (4.9 miles)
• Panera Bread (5.9 miles)

Restaurants

• McDonald's (1 miles)
• Big Lug Canteen (1.1 miles)
• Jimmy John's (1.1 miles)
• Seasons 52 (2.4 miles)
• The Cheesecake Factory (2.6 miles)
• BRU Burger Bar - Keystone (2.7 miles)
• Flatwater Restaurant (2.9 miles)

Places of Worship

• Second Presbyterian Church (1.1 miles)
• St Luke Catholic Church (1.3 miles)
• Orchard Park Presbyterian Church (2.5 miles)
• College Park Church (2.8 miles)
• Holy Trinity Church (4 miles)
• First Friends Church (4.1 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Market District Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)

Hospitals

• St Vincent Hospital Trauma ICU (2.1 miles)
• Trauma /Neuro ICU (2.1 miles)
• Franciscan St Francis Health (3.9 miles)
• Orthoindy (5.9 miles)

Parks

• Holliday Park (2.8 miles)
• Central Park Playground (2.8 miles)
• Gray Road Park (4.4 miles)
• Meadowlark Park (5 miles)
• Founders Park (5.5 miles)
• Lakeside Park (5.8 miles)

Transportation

• National Car Rental (3.6 miles)
• U-Haul Moving & Storage at Michigan Rd (4.1 miles)

Theaters

• Flix Brewhouse (4 miles)