The Coventry Apartments

Pros

• Residents and staff are very nice.
• The community offers activities with no pressure.
• Residents feel safe at Coventry Apartments.
• Coventry Apartments is a great place to meet friends and never feel lonely.
• Residents love Coventry Apartments.
• The staff is wonderful and very helpful.
• Jennifer is praised as fantastic, professional, and knowledgeable.
• The management team is friendly and helpful.

Cons

• One reviewer said the largest problem with the place is the staff, who are extremely disrespectful to the tenants.
• A resident described raw sewage flooding the unit and claimed management did not offer to wash rugs or cover cleaning costs.
• It was alleged that the maintenance staff sawed off and removed the resident's bike, with no explanation.
• A reviewer stated neighbors smoking inside their apartments caused smoke to infiltrate units for months before action.
• Another account claimed management sometimes enters apartments without notice.
• The office staff were described as horrible to deal with, with Becky singled out as vile.
• There were reports of cars being towed and other property going missing.
• A reviewer warned of a bed bug problem at the property.
• A critic described Coventry as a total nightmare and said they would not recommend it.
• The policy stating that the owners are not responsible for washers and dryers and that tenants cannot bring their own machines was criticized.

Review

Coventry Apartments presents itself as a community where warmth and safety are at the forefront. Many residents describe the atmosphere as welcoming, with neighbors and staff who are "very nice people." For those who prize safety, this is repeatedly cited as the number-one priority and a deciding factor in choosing a new place to live. Some residents express a deep fondness for the place, saying they can't imagine moving again and that it's a great spot to meet friends and avoid loneliness. The sentiment is strongest among people who have found a sense of belonging here, with several noting that the complex feels like a good, friendly home where they feel safe.

Alongside the safety and social benefits, there is a strong thread of appreciation for quietness, cleanliness, and accessible activities. Longtime residents describe Coventry as quiet and well-kept, with staff who are helpful when you treat them with respect and kindness. The presence of social events and activities is regularly highlighted as a positive way to connect with others in the building, especially for those who want to meet neighbors and participate in community life. In particular, some residents single out individual staff members who have made a positive impression, praising professionalism, knowledge, and helpfulness in guiding them through the process of moving in or managing their tenancy.

However, the praise is interwoven with persistent warnings about the management and staff dynamics. Several reviews portray a stark contrast between the pleasant, friendly demeanor of some team members and a separate, more challenging experience with others. Positive notes frequently mention staff who are described as wonderful, helpful, professional, or knowledgeable - Jennifer and Kimberly are singled out for their professionalism and willingness to assist. Yet this is countered by a chorus of complaints about other office staff described as disrespectful or unfriendly, with Becky and Brenda repeatedly called out as difficult to work with or uncooperative. One reviewer even characterizes some staff as the worst part of living there, underscoring a palpable split in resident experiences.

The serious maintenance and safety concerns loom large in several accounts. A nightmare sequence begins with a raw sewage flood that disrupted life for weeks and left residents dealing with the aftermath. Some residents describe having to cope with sewage on the floors and note that management did not offer to wash rugs or cover costs for cleaning supplies, adding to a sense of neglect and frustration. There are reports of ongoing environmental and odor problems, including a neighbor's cigarette smoke infiltrating units and an exhaust issue from a furnace that creates horrible noise and fumes on a regular schedule. These episodes contribute to a feeling that basic maintenance and prompt responsiveness can be inconsistent, undermining the sense of security some residents originally sought.

Compounding these issues are a series of property and privacy concerns that have left some residents distrustful or wary. There are alarming anecdotes about item loss and questionable handling of belongings, including a claim that a bike went missing and was later found to have been damaged by maintenance staff, followed by an assertion that it was moved or disposed of without clear communication. There are also rumors of cars being towed and other property going missing, which feeds a perception that the property's management practices are not always aligned with residents' expectations or rights. Some reviews describe management as intrusive - entering apartments without notice for reasons that feel invasive to tenants, contributing to a climate of unease for those who value privacy.

Weighing the broad spectrum of experiences, Coventry Apartments clearly offers a sense of community, safety, and engagement for many residents, especially those who respond well to organized activities and courteous, helpful staff. At the same time, there are repeated and serious cautions about maintenance failures, privacy intrusions, and inconsistent treatment from management and some office staff. The most vivid portraits combine warmth from residents who appreciate the social fabric and the occasional staff member who goes above and beyond with dark, cautionary strokes about raw sewage incidents, bed bug concerns, policy disputes, and questions about the handling of property and personal belongings. For prospective residents, the landscape here seems to be a blend of opportunity and risk, with a strong reminder to consider both the welcoming community and the more troubling operational realities.

This area of Rock Island, Illinois is a vibrant and convenient neighborhood with a mix of parks, hospitals, physicians, pharmacies, restaurants, places of worship, and cafes. Schwiebert Riverfront Park and Modern Woodmen Park offer beautiful outdoor spaces for leisurely walks or picnics. Genesis Medical Center and Community Health Care are reputable healthcare facilities nearby for any medical needs. There are various dining options like Checkers, Sippis American Grill & Craft Beer, and Starbucks for socializing with friends or family. Additionally, there are pharmacies like CVS and Walgreens within close proximity for easy access to medications. Overall, this neighborhood provides a well-rounded community with plenty of amenities for seniors looking to live in a convenient and active area.

Parks

• Schwiebert Riverfront Park (0.5 miles)
• Modern Woodmen Park (1 miles)
• Centennial Park (1.2 miles)
• Junge Park (2.3 miles)
• Lindsey Park (2.3 miles)
• Velie Park (2.7 miles)
• Vander Veer Fountain (2.7 miles)

Hospitals

• Genesis Medical Center (0.9 miles)
• Community Health Care (1.1 miles)
• Kahl Home For The Aged (1.8 miles)
• Edgerton Women's Health Center (2 miles)
• Genesis West - Neuro (2.8 miles)
• Genesis Cancer Care Institute (2.8 miles)
• Select Health Systems (3.7 miles)

Physicians

• Community Health Care (1.1 miles)
• Rock Island Optometric Center Limited (1.5 miles)
• Digestive Disease Specialists (1.5 miles)
• The Center for Neurosciences, Dr Assaf (1.5 miles)
• Metro MRI Center (1.6 miles)
• Quad Cities Pathologists Group (2.4 miles)
• CHC Virology (2.8 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Uptown Drug (3 miles)
• Trinity Retail Pharmacy (3.4 miles)

Restaurants

• Checkers (1.1 miles)
• Sippis American Grill & Craft Beer (1.1 miles)
• Analog Arcade Bar (1.2 miles)
• Boozies Bar & Grill (1.2 miles)
• Endless Brews (1.2 miles)
• Armored Gardens (1.2 miles)
• McDonald's (1.2 miles)

Places of Worship

• St Paul The Apostle School (2.6 miles)
• Heritage Wesleyan Church (3.2 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (3.6 miles)