Generations At Rock Island

Pros

• The nurses at the facility were always congenial and knowledgeable in their care for patients.
• Individual attention was provided to residents, making them feel special and valued.
• The activities offered, such as the monthly bake sale and dance performances, brought joy to the residents.
• The maintenance staff were described as accommodating and friendly.
• The grounds were clean, contributing to a well-maintained environment.
• The activities coordinators were pleasant, caring, and always smiling, providing stimulating exercises for residents.

Cons

• The facility seems to be understaffed, leading to a lack of supervision for Alzheimer's patients, which raises concerns about their safety.
• There was a strong odor of urine-soaked furniture in the lobby, detracting from the overall environment.
• Some staff members were observed to be rude and unprofessional, contradicting initial impressions of politeness.
• The outdoor patio area was unpleasant, crowded with residents smoking cigarettes, making it uncomfortable for relaxation.
• The company wheelchair van was dirty and had a strong smell of urine, reflecting poorly on the facility's hygiene standards.
• The food served was described as sloppy and bland, with an unappetizing presentation likened to prison-style serving.
• Overall cleanliness and comfort of the facility were criticized, leading to a negative impression of its suitability for family members in need of care.

Review

When it comes to the care of individuals suffering from Alzheimer’s or dementia, the importance of proper supervision and adequate staffing levels cannot be overstated. A review of facilities such as Rock Island Nursing and Rehab reveals a complex picture that highlights both commendable aspects and significant shortcomings regarding patient care. While some family members have noted positive experiences with individual attention given to residents, others point out worrisome issues stemming from what appears to be an understaffed environment.

One reviewer mentioned their grandmother's unsettling experience with another resident entering her room at night. Although the intentions behind this behavior were not believed to be malicious, it raised alarms about the level of supervision necessary for patients with cognitive impairments. This incident shed light on broader concerns regarding staff availability; during visits, nurses seemed overwhelmed by various issues arising among patients, leading to instances where some residents were left unsupervised. While the nurses themselves were described as congenial and dedicated, there was a palpable sense that the facility's staffing was stretched thin.

In stark contrast to these observations, another review painted a more positive picture of Rock Island Nursing and Rehab. A visitor highlighted the exceptional individual attention their friend received, tailored specifically to her unique needs and requests. This personalized care fostered an atmosphere where residents felt valued and respected. Activities offered at the facility, such as monthly bake sales and dance performances, were particularly well-received, contributing positively to residents' overall satisfaction with their living environment. The reviewer expressed optimism about frequently visiting their friend in light of this level of care.

However, an overarching concern arose regarding hygiene standards within the facility. Despite a renovation having been completed a few years prior, one visitor was struck by an overwhelming odor of urine emanating from furniture in the lobby area—an alarming indication of sanitation issues that could significantly impact resident comfort and dignity. The initial pleasantness demonstrated by staff members contrasted sharply with deeper observations that revealed rudeness among certain personnel over time. Although some staff members—including maintenance personnel—were noted as accommodating and friendly, there seemed to be a general indifference prevailing amongst many workers.

The condition of shared spaces also drew criticisms from visitors; while grounds appeared clean superficially, they lacked tranquility or comfort for outdoor relaxation due to unpleasant circumstances—such as large groups congregating on patios smoking cigarettes. Additionally, serious concerns were raised about transportation services provided by the facility; one reviewer described company wheelchair vans as filthy and reeking of urine—a distressing issue for families relying on safe transport for loved ones.

Culinary offerings did not escape scrutiny either—the food served was monotonous and blandly presented "prison style," which may detract further from residents’ quality of life within the facility. Conversely, praise was directed towards activity coordinators who proved engaging and nurturing while conducting stimulating exercises geared toward resident participation—a crucial aspect for maintaining mental engagement among those with cognitive challenges.

Overall, reviews suggest that while Rock Island Nursing and Rehab offers individualized attention in some instances—particularly in activities aimed at enhancing resident welfare—the alarming issues surrounding cleanliness, staffing limitations, food quality, and staff demeanor cast shadows over its reputation as a suitable long-term care option. For families considering placement for their loved ones suffering from dementia or Alzheimer's disease in this facility or others like it should carefully weigh these complexities before making decisions concerning their healthcare needs.

Physicians

• The Center for Neurosciences, Dr Assaf (0.1 miles)
• Rock Island Optometric Center Limited (0.1 miles)
• Digestive Disease Specialists (0.1 miles)
• Metro MRI Center (0.2 miles)
• Bard Optical - Rock Island (1.6 miles)
• Quad City Prosthetic Orthotic Centre (1.7 miles)
• Eye Surgeons Associates (1.8 miles)

Hospitals

• Genesis Medical Center (0.7 miles)
• Community Health Care (2.7 miles)
• Kahl Home For The Aged (3.3 miles)
• Edgerton Women's Health Center (3.6 miles)
• Genesis West - Neuro (4.4 miles)
• Genesis Cancer Care Institute (4.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Walgreens (2.1 miles)
• Trinity Retail Pharmacy (2.1 miles)
• Uptown Drug (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)

Restaurants

• Checkers (0.8 miles)
• McDonald's (0.8 miles)
• McDonald's (0.9 miles)
• Wendy's (1.3 miles)
• Hardee's (1.3 miles)
• Arthur's Garden Deli (1.5 miles)
• Mr Ed's Liquor Store & Tap (2.2 miles)

Places of Worship

• Heritage Wesleyan Church (1.8 miles)
• St Paul The Apostle School (4.1 miles)

Parks

• Schwiebert Riverfront Park (2.1 miles)
• Modern Woodmen Park (2.6 miles)
• Velie Park (2.6 miles)
• Centennial Park (2.7 miles)
• Prospect Park (2.8 miles)
• Lindsey Park (3.5 miles)
• Junge Park (3.8 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.6 miles)