Fort Armstrong

Pros

• The staff at Fort Armstrong are dedicated to the care of their residents, providing attentive and compassionate support.
• Residents enjoy a variety of activities, including live music and outings, which enhance their quality of life.
• The facility is well-maintained, and many residents appreciate the cleanliness and overall upkeep of the community.
• Family members express gratitude for the level of communication and care provided by the staff regarding their loved ones' needs.
• Many residents feel a strong sense of belonging and consider Fort Armstrong their home due to the caring atmosphere fostered by the staff.
• The location is convenient for families, allowing them to visit frequently and maintain close connections with their loved ones.
• Positive experiences with specific staff members highlight how relationships are built with residents, creating a warm environment.
• The dining options are appealing to many residents, and families notice that their loved ones enjoy the variety offered in meals.

Cons

• The facility is in desperate need of renovation and feels dark and dreary.
• The rent keeps increasing, but promises made to residents and their families are not fulfilled.
• The food quality is poor, and the cleaning staff does not perform adequately.
• There are frequent elevator malfunctions, making navigation difficult for residents.
• A family member was misjudged by the staff and did not qualify for assisted living, leading to a negative experience.
• Staff were unwilling to clean up after an accident involving a resident, leaving it for a friend to handle.
• Concerns about internet access being removed while prices remain the same have been expressed by residents.
• The nursing staff is reportedly lacking during third shift hours, causing worry for residents and their families.

Review

Fort Armstrong has garnered a range of opinions from residents and their families, reflecting a complex mix of experiences. While some reviews extol the dedication of the staff and the variety of activities available, others raise serious concerns about management practices and facility conditions. This blend of sentiments illustrates the nuanced realities faced by senior living communities like Fort Armstrong.

Several reviewers highlight the commitment and care shown by staff members at Fort Armstrong. Residents have expressed appreciation for the nursing staff, who are described as wonderful and attentive. Many families feel comforted knowing that their loved ones are surrounded by caregivers who genuinely care for their well-being. One reviewer noted how important it is to build relationships with staff members, emphasizing that this connection creates a family-like environment within the community. Another excited resident mentioned enjoying live music and outings, which contribute positively to the overall experience.

However, not all feedback is glowing. Some reviewers have pointed out significant shortcomings in terms of facility maintenance and services offered. Concerns were raised about issues like outdated infrastructure—one resident described the building as "dark and dreary" and in desperate need of renovation. Complaints surfaced regarding increasing rent without corresponding improvements in services or food quality, with one review indicating that residents found themselves dissatisfied with their meals while still facing rising costs. This frustration highlights a perceived disconnect between what is promised to residents versus what they actually receive.

Moreover, reviews indicate an alarming lack of adequate staffing during certain shifts; specifically, reviewers pointed out that there was no nursing coverage available during the third shift. Such gaps can lead to feelings of anxiety among both residents and their families regarding safety and care quality at night when assistance may be crucial. One family member recounted an unsettling incident where staff refused to assist following an accident involving their loved one, demonstrating potential issues with emergency responsiveness.

The mixed reviews also often reflect on administrative practices at Fort Armstrong. Some found that interaction with administrative personnel could feel more like sales pitches rather than genuine concern for resident welfare. One critical review suggested that staff members had misjudged an individual's condition simply to maintain cash flow from rent payments—a sentiment echoed by others who felt more focus should be placed on appropriate care versus financial gain.

Despite these concerns, there remain many positive testimonials about life at Fort Armstrong overall—particularly regarding social engagement opportunities such as games, music sessions, and communal outings. The sense of community appears strong for many residents who appreciate being close to family members or friends residing in nearby apartments within the same facility or neighborhood. The location is also frequently praised for its convenience.

In summary, Fort Armstrong represents both sides of assisted living: bright moments filled with caring staff and enriching activities juxtaposed against frustrations rooted in management decisions and facility conditions. Families choosing this community will find a spectrum of experiences awaiting their loved ones—from those relishing newfound friendships within supportive environments to others navigating challenges exacerbated by inadequate attention to foundational necessities like cleanliness or reliable medical support when needed most.

Located in Rock Island, Illinois, this area boasts a variety of amenities within close proximity. From beautiful parks such as Schwiebert Riverfront Park and Vander Veer Botanical Park to top-rated healthcare facilities including Community Health Care and Genesis Medical Center, residents have access to everything they need for a comfortable and convenient lifestyle. The dining options are plentiful with local favorites like Sippis American Grill & Craft Beer and Analog Arcade Bar nearby. Pharmacies such as CVS Pharmacy and Walgreens are also easily accessible for any medication needs. In addition, places of worship like St Paul The Apostle School offer spiritual fulfillment for residents. Overall, this neighborhood provides a vibrant and diverse community perfect for senior living.

Parks

• Schwiebert Riverfront Park (0.2 miles)
• Modern Woodmen Park (0.8 miles)
• Centennial Park (1.1 miles)
• Junge Park (2 miles)
• Lindsey Park (2.1 miles)
• Vander Veer Fountain (2.5 miles)
• Vander Veer Botanical Park (2.5 miles)

Physicians

• Community Health Care (0.8 miles)
• Rock Island Optometric Center Limited (1.8 miles)
• Digestive Disease Specialists (1.8 miles)
• The Center for Neurosciences, Dr Assaf (1.8 miles)
• Metro MRI Center (1.9 miles)
• Quad Cities Pathologists Group (2.5 miles)
• CHC Virology (2.6 miles)

Hospitals

• Community Health Care (0.9 miles)
• Genesis Medical Center (1.1 miles)
• Kahl Home For The Aged (1.5 miles)
• Edgerton Women's Health Center (1.7 miles)
• Genesis West - Neuro (2.6 miles)
• Genesis Cancer Care Institute (2.6 miles)
• Select Health Systems (3.5 miles)

Restaurants

• Sippis American Grill & Craft Beer (0.9 miles)
• Analog Arcade Bar (0.9 miles)
• Boozies Bar & Grill (0.9 miles)
• Armored Gardens (0.9 miles)
• Endless Brews (0.9 miles)
• Checkers (1.3 miles)
• McDonald's (1.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.5 miles)
• Uptown Drug (3.1 miles)
• Walgreens (3.3 miles)

Places of Worship

• St Paul The Apostle School (2.4 miles)
• Heritage Wesleyan Church (3.5 miles)

Cafes

• Starbucks (3.4 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.5 miles)