New Perspective Long Grove

Pros

• The staff at New Perspective Long Grove are incredibly friendly and welcoming, making residents feel at home.
• Residents enjoy a variety of engaging activities and live music events that enhance their overall experience.
• The facility is bright, clean, and spacious, creating a cheerful environment for its residents.
• Meals are prepared by professional chefs, offering delicious options and plenty of choices for various tastes.
• Families appreciate the strong communication from the nursing staff, who are available 24/7 to address any concerns.
• Many residents have formed new friendships and feel less lonely since moving to the community.
• Visitors noted the exceptional care provided by caregivers and nurses at Arboria of Long Grove.
• The community actively works to provide a safe and enjoyable living experience for its residents.

Cons

• They found that New Perspective Long Grove had serious security issues and poor sanitation standards, leading to concerns about the well-being of residents.
• Some reviewers expressed disappointment with the quality of food and noted it was processed, high-sodium, and non-nutritious.
• The community experienced a revolving door of staff, which contributed to instability and dissatisfaction among residents and their families.
• Several individuals reported that promised activities and outings were not occurring as advertised, resulting in a lack of engagement for residents.
• A reviewer described the facility as feeling more like a hospital than a welcoming home, contributing to an overall dreary atmosphere.
• Families mentioned that management was unresponsive to complaints regarding safety and care standards.
• Some reviews suggested that under new ownership, the quality of care has declined significantly compared to previous management.

Review

The experience of residents and their families at New Perspective Long Grove, previously known as Arboria, paints a vivid picture of the facility’s strengths and shortcomings. The community has garnered its share of praise for its vibrant events and excellent staff interactions, yet it has also faced significant criticism regarding food quality, safety, and overall management.

One standout feature highlighted by many reviewers is the lively atmosphere created during events such as live music nights. Many families cherished these moments spent with their loved ones, where they could enjoy singing along to classic hits or attending themed gatherings. One reviewer even noted how enthusiastic staff engaged with residents during such events, creating an environment filled with joy and camaraderie. The warmth from employees was consistently praised—many described them as friendly, welcoming individuals who genuinely cared about the residents' well-being.

Moreover, culinary experiences at New Perspective Long Grove have been described variably. While some family members were pleasantly surprised by delicious meals crafted by professional chefs—like tri-tip burgers and homemade soups—others expressed disappointment in the food quality. A few reviews pointed out that what was once appealing during tours quickly fell short after residents moved in; concerns arose over high-sodium meals that lacked nutritional value. This inconsistency in meal preparation left several families disheartened about their loved ones’ dining experiences.

Reviews also reveal a critical dichotomy regarding safety and operational efficiency within the facility. Families who were initially drawn to New Perspective due to its promises of comprehensive care reported alarming issues—such as serious security breaches that involved open exterior doors without supervision—that would understandably raise concerns for any caring relative. Additionally, instances of poor sanitation standards combined with a revolving door of staff led some families to question whether their loved ones were receiving appropriate attention. Those who experienced this decline regretted their decision to choose this community and felt compelled to warn others based on their lived experiences.

Despite these significant concerns, there are still positive narratives that highlight the potential benefits of living at New Perspective Long Grove for some residents. For many families considering memory care options for loved ones dealing with dementia or other cognitive challenges, this facility offered quick accommodations alongside a clean environment conducive to comfort. Supportive communication from nursing staff received accolades; families valued knowing they had immediate assistance if needed since healthcare personnel reportedly worked around the clock.

In contrast to these glowing reviews are accounts from those recalling former glory days under previous management when ambiance and service delivered a heartfelt touch absent in recent times—evoking memories of delightful dining experiences rather than institutional fare most associated with elder care facilities today. Families appreciated the bright spaces designed thoughtfully for comfort but felt disheartened by reports suggesting an impending decline under new ownership's oversight.

Overall, New Perspective Long Grove presents a mixed bag—a vibrant community filled with engaging events juxtaposed against troubling complaints regarding management practices and meal quality. Individual reviews articulate differing perspectives shaped by personal experiences thus far; while some remain hopeful about continued improvements within this establishment as they consider future visits or placements for their loved ones elsewhere, others have decisively chosen to seek alternatives with lessons learned through difficulties endured in navigating unpredictable landscapes affecting aging populations needing secure environments followed closely by concerned family members.

Located in Long Grove, Illinois, this area offers a variety of amenities suitable for senior living. With a range of restaurants such as Buffalo Creek Brewing, Chick-Fil-A, and Portillo's Hot Dogs nearby, residents have easy access to dining options. Additionally, cafes like Cafe Zupas and multiple Starbucks locations provide opportunities for socializing and enjoying a cup of coffee. For medical needs, there are several pharmacies and physicians offices within a short distance. Places of worship such as St Francis de Sales Parish and transportation options like Metra stations are conveniently located for spiritual support and travel convenience. Parks like Cuba Marsh Forest Preserve and theaters like Regal Lincolnshire & Imax offer recreational activities for relaxation and entertainment. Hospitals such as NCH Northwest Community Hospital and Advocate Good Shepherd Hospital are also within reach for peace of mind in case of emergencies. Overall, this part of Long Grove provides a well-rounded community with various resources for seniors to enjoy a comfortable lifestyle.

Restaurants

• Buffalo Creek Brewing (1.4 miles)
• Chick-Fil-A (1.5 miles)
• Alley 64 Bar & Grill (1.6 miles)
• Culver's (1.8 miles)
• McDonald's (2.2 miles)
• Restaurant.com (2.4 miles)
• Portillo's Hot Dogs (2.6 miles)

Cafes

• Cafe Zupas (1.4 miles)
• Starbucks (2.1 miles)
• Starbucks (2.8 miles)
• Starbucks (5.5 miles)
• Panera Bread (6.1 miles)
• Starbucks (7.7 miles)
• Starbucks (8.3 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.9 miles)

Physicians

• Premier Eye Care & Surgery (2.3 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (3.5 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (5 miles)
• Northern Illinois Eye Clinic (5 miles)
• NorthShore University HealthSystem - GI & General Surgery (5.9 miles)
• Ritacca Laser Center (6.2 miles)
• Lake Shore Dermatology (6.2 miles)

Places of Worship

• St Francis de Sales Parish (3.6 miles)
• St Thomas Of Villanova (3.7 miles)
• Santa Maria Del Popolo Church (6.7 miles)
• Willow Creek Community Church (7.8 miles)

Transportation

• Metra (4 miles)
• Metra (8.5 miles)

Parks

• Cuba Marsh Forest Preserve (4.1 miles)
• Lake Arlington (4.8 miles)
• Century Park (6.2 miles)
• South Park (8.1 miles)
• Ned Brown Preserve (8.1 miles)

Theaters

• Regal Lincolnshire & Imax (4.7 miles)
• AMC Hawthorn 12 (6.4 miles)

Hospitals

• NCH Northwest Community Hospital (7.1 miles)
• Advocate Good Shepherd Hospital (7.9 miles)
• Advocate Condell Medical Center Heart Scan (8 miles)