Avantara Long Grove

Pros

• The nursing staff, particularly a caregiver named Ching, provided wonderful and compassionate care to residents.
• The facility is conveniently located in a safe area, offering easy access for visitors.
• There are nice and spacious common areas for residents and visitors to enjoy.
• Rooms are above average in size, allowing residents to bring personal items for a more home-like atmosphere.
• The outdoor space is secure, comfortable, and well maintained for both residents and visitors.
• Staffing levels are generally sufficient to meet the needs of residents with kind care.

Cons

• The grandma was left to sit in a room with no TV or activities for days.
• The director of nursing was cold and tactless when informing about the grandmother's death.
• Staffing can be slow at helping residents, such as getting to the bathroom.
• The food is average, with residents not raving about it and not overly complaining either.
• Overall issues exist within the facility, indicating that it may not meet all resident needs adequately.

Review

The Arlington of Long Grove is a facility that offers both short-term rehabilitation and long-term care, situated in a convenient location that straddles the line between a residential neighborhood and a bustling business district. This strategic positioning makes it an appealing choice for families looking for care options for their loved ones, as the area is generally safe and accessible. One of the standout features of this facility is its ample parking lot, which provides peace of mind for visitors, ensuring that they will always find a space when they come to see their family members.

While every facility has its challenges, the Arlington of Long Grove seems to have taken steps to address some common concerns associated with nursing homes. One such issue noted by family members is the lack of engaging activities or entertainment options available in residents' rooms. For example, one reviewer mentioned their grandmother being left alone in her room without access to television or other forms of stimulation for days at a time. Although it's clear there are areas in need of improvement, this sentiment reflects broader considerations families must navigate when choosing long-term care facilities.

Despite these shortcomings, many reviewers highlighted the compassionate care provided by certain staff members at Arlington. A specific nurse named Ching was praised for his exceptional dedication to residents’ well-being; he ensured that one reviewer’s grandmother received attentive support when she could not manage on her own. The positive experiences attributed to various nursing staff indicate that while institutional issues may exist, individual caregivers can make significant differences in patients' lives. Other nurses have also been acknowledged for their kindness and commitment to delivering quality care.

On another note, some feedback focused on management interactions with families. An instance was shared where the director of nursing displayed coldness and lacked tact during communication regarding a resident's passing. Such experiences can be distressing during already challenging times; however, understanding that administrators often deal with numerous operational tasks may shed light on their demeanor. Nonetheless, emotional intelligence should still be an integral component of healthcare leadership.

The physical environment at Arlington appears quite inviting as well—the common areas like lobbies and dining spaces are spacious and maintained nicely, allowing families comfort during visits. Most resident rooms are above average in size, promoting an atmosphere where personal touches can be added through small items brought from home. While natural light varies among rooms due to their locations within the building, this consideration contributes positively toward creating more homely living environments for residents.

In terms of food service—an aspect frequently critiqued in senior living facilities—Arlington’s offerings fall into an average category rather than eliciting enthusiasm or complaints from residents. This ambivalence might speak volumes about what one might expect from institutional cooking; though it neither delights nor disappoints those residing there, it signifies consistent meal provisions which are crucial for maintaining health among elderly populations.

Overall impressions suggest that while there are areas requiring attention—including staffing responsiveness particularly regarding assistance with bathroom needs—the Arlington of Long Grove remains a commendable option within its sector. Many reviews reflect an underlying sense of trust towards staff’s professionalism alongside sentiments indicating satisfaction with how personalized care continues amidst institutional limitations. Therefore, it would not be surprising if families contemplating long-term care options consider recommending this facility based on these mixed yet generally favorable experiences reported by previous visitors and family members alike.

Physicians

• Premier Eye Care & Surgery (0.6 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (1.6 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (3.3 miles)
• NorthShore University HealthSystem - GI & General Surgery (5.2 miles)
• Northern Illinois Eye Clinic (5.4 miles)
• Ritacca Laser Center (5.9 miles)
• Lake Shore Dermatology (5.9 miles)

Restaurants

• Culver's (1.2 miles)
• Buffalo Creek Brewing (1.2 miles)
• Portillo's Hot Dogs (1.6 miles)
• McDonald's (1.6 miles)
• Restaurant.com (1.9 miles)
• McDonald's (1.9 miles)
• Culver's (2.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.6 miles)
• Cafe Zupas (3.2 miles)
• Panera Bread (5.5 miles)
• Starbucks (7.2 miles)
• Starbucks (7.4 miles)
• Starbucks (7.6 miles)

Transportation

• Metra (2.9 miles)
• Metra (7 miles)
• Metra (7.1 miles)

Theaters

• Regal Lincolnshire & Imax (3 miles)
• AMC Hawthorn 12 (6 miles)

Parks

• Lake Arlington (3.4 miles)
• Century Park (5.8 miles)
• Cuba Marsh Forest Preserve (6 miles)
• South Park (6.1 miles)
• Ned Brown Preserve (7.9 miles)

Places of Worship

• St Thomas Of Villanova (3.5 miles)
• St Francis de Sales Parish (5.5 miles)
• Santa Maria Del Popolo Church (7.2 miles)

Hospitals

• NCH Northwest Community Hospital (6.5 miles)
• Advocate Condell Medical Center Heart Scan (7.9 miles)