Alden Long Grove Rehab & Healthcare Center

Pros

• The nursing and physician assistant staff at Alden Long Grove Rehab & HC Center are praised for their professionalism, care, and promptness in responding to patient needs.
• Many patients and their families expressed satisfaction with the cleanliness of the facility and appreciated that it is organized.
• The private rooms are spacious and well-equipped, contributing to a comfortable stay for residents.
• Patients feel welcomed upon arrival, with key staff members taking the time to introduce themselves personally.
• The dining area is well-received, with some residents finding the food adequate or better than average.
• Activities are available for residents, providing opportunities for engagement beyond therapy sessions.
• Overall experiences highlighted that residents were pleased with the services they received during their stays at the facility.

Cons

• The therapy services at Alden Long Grove Rehab & HC Center were described as weak, with some therapists exhibiting unprofessional behavior.
• Patients experienced neglect, such as being left wet and developing sores due to lack of timely care.
• The facility was criticized for poor communication and coordination regarding patient discharge, leading to unnecessary delays.
• Many reviews highlighted a lack of respect and proper care from staff members, particularly towards elderly patients.
• The food quality was reported as subpar by numerous reviewers, with some stating it was inedible.
• Residents were not engaged or stimulated properly, with instances of staff dismissing their needs and abilities.
• There were complaints about theft or loss of personal belongings within the facility.
• Administration and case management were deemed ineffective, contributing to overall dissatisfaction with the care provided.
• Several reviewers described the environment as prison-like due to overcrowding, lack of amenities, and inadequate facilities for patient comfort.

Review

Alden Long Grove Rehab & Health Care Center has elicited a range of reviews from families and former patients, presenting an array of experiences that highlight both the pros and cons of the facility. While some individuals commend the attentive nursing staff and accessible healthcare services, others express discontent regarding the therapy quality, administrative coordination, and overall patient care.

Several reviewers note that the medical staff at Alden are generally pleasant and responsive. Family members often appreciate how quickly nurses and physician assistants attend to their loved ones' needs, emphasizing that prompt response is a crucial aspect of care. One individual pointed out that their sister had been well taken care of by the nursing team during her stint at rehab. The attention to hygiene and health care was also highlighted positively in regards to residents who were receiving hospice care. Many described the staff as caring professionals dedicated to providing essential support for residents who may be experiencing significant health challenges.

However, despite these favorable observations about medical staff competency, critiques emerged particularly regarding therapy services offered at Alden. It was mentioned by multiple reviewers that while rehabilitation was emphasized as one of their strong suits, in practice, patients have not received adequate therapeutic interventions. Specific therapists were criticized for lack of professionalism or engagement during therapy sessions, leading some family members to question whether their loved ones were truly benefiting from rehabilitation efforts. In contrast to claims about high-quality therapy services touted by the facility's administration, many felt that patient progress was stymied by insufficient attention.

The dining experience at Alden also garnered mixed reviews; while some found it adequate in comparison to other facilities, others harshly criticized the food quality. Reports indicated a lack of variety or options available outside regular meal hours—an issue compounded by reports suggesting substandard food preparation that did not meet even basic expectations for taste or nutrition. Though some residents expressed satisfaction with meals provided during regular service times, other accounts depicted eating conditions unfit for animals. This inconsistency adds another layer of complexity when evaluating the overall living conditions within Alden Long Grove.

Additionally, numerous complaints surfaced concerning accommodations within the facility itself. Mentioned repeatedly were issues like outdated infrastructure and shared rooms accommodating a larger number of residents than desirable—a stark contrast to more modern facilities offering private rooms or additional amenities for comfort. Instances described included inadequate personal space among roommates leading to discomfort and concerns about privacy—notably alarming when considering vulnerable patients’ needs for dignity during recovery.

Patient safety seemed to be another pressing concern raised throughout various reviews—with specific anecdotes highlighting failures in monitoring patients adequately or responding effectively during critical moments. Some families reported distressing incidents where their loved ones fell due to negligence regarding bed alarms or received delayed medical attention following observable health declines unrelated to pre-existing conditions—leading them further regrettably towards hospital readmission with exacerbated injuries as noted later on through x-rays confirming fractures overlooked initially by on-site medical personnel.

In conclusion, while there are positive aspects associated with Alden Long Grove Rehab & Health Care Center—including dedicated nursing staff who genuinely seem invested in resident welfare—the institution grapples significantly with systemic issues around its therapeutic capabilities and administrative organization which can deeply affect patient outcomes negatively over time—leading many families toward seeking alternative placements elsewhere regardless of initial impressions given upon admission into this aging establishment known variably amongst patrons well beyond its walls.

Restaurants

• Buffalo Creek Brewing (1.3 miles)
• Chick-Fil-A (1.6 miles)
• Alley 64 Bar & Grill (1.6 miles)
• Culver's (1.8 miles)
• McDonald's (2.1 miles)
• Restaurant.com (2.3 miles)
• Portillo's Hot Dogs (2.5 miles)

Cafes

• Cafe Zupas (1.5 miles)
• Starbucks (2 miles)
• Starbucks (2.7 miles)
• Starbucks (5.6 miles)
• Panera Bread (6.1 miles)
• Starbucks (7.8 miles)
• Starbucks (8.2 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.8 miles)

Physicians

• Premier Eye Care & Surgery (2.2 miles)
• Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (3.4 miles)
• Stuart Bergman-Bock MD - Northshore University Health Systems (4.9 miles)
• Northern Illinois Eye Clinic (5 miles)
• NorthShore University HealthSystem - GI & General Surgery (5.9 miles)
• Ritacca Laser Center (6.2 miles)
• Lake Shore Dermatology (6.2 miles)

Places of Worship

• St Thomas Of Villanova (3.6 miles)
• St Francis de Sales Parish (3.8 miles)
• Santa Maria Del Popolo Church (6.7 miles)
• Willow Creek Community Church (7.9 miles)

Transportation

• Metra (3.9 miles)
• Metra (8.4 miles)

Parks

• Cuba Marsh Forest Preserve (4.2 miles)
• Lake Arlington (4.7 miles)
• Century Park (6.1 miles)
• South Park (7.9 miles)
• Ned Brown Preserve (8.1 miles)

Theaters

• Regal Lincolnshire & Imax (4.6 miles)
• AMC Hawthorn 12 (6.4 miles)

Hospitals

• NCH Northwest Community Hospital (7.1 miles)
• Advocate Condell Medical Center Heart Scan (8 miles)
• Advocate Good Shepherd Hospital (8 miles)