Alden Long Grove Rehab & Healthcare Center in Long Grove, IL
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2308 Old Hicks Road, Long Grove, IL 60047
For more information about senior living options: (844) 490-3973
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The staff are very compassionate and take good care of residents. Stefan is great and Karen is an excellent nurse. Families find peace of mind knowing their loved one is cared for and happy at Alden Long Grove. The administrative staff makes the process smooth and stress-free, guiding families with patience and clarity. The facility offers a variety of activities that keep residents engaged. The care is excellent; the CNAs and nurses are highly attentive. The staff consistently listen to residents' needs and ensure their comfort. Management is helpful and responsive, with an open-door approach. The staff treat residents like family and provide respectful, compassionate care. The therapy and rehabilitation teams are skilled and effective at helping residents regain mobility. The dining area and food service are good, with accommodations for dietary needs. The building is older but clean, well-kept, and has a welcoming atmosphere with lovely grounds.
They describe the receptionist as difficult to understand and unhelpful, with multiple refusals to assist. They claim the staff are terrible and the facility needs a complete overhaul, even shutdown. They call the facility the worst ever, comparing it to a prison, with incompetent staff and no respect. They report daily medication errors and overall poor medical management. They recount a poor admission process with little communication, including an admission cancellation that wasn't communicated in advance. They describe the building as old, dirty, and in need of major repairs, with a pervasive urine smell. They say the food is awful and portions are very small. They report belongings being stolen, such as clothing or personal items. They say the facility rarely answers the phone and has no voicemail.Alden Long Grove Rehab & Health Care Center is best suited for seniors who need reliable rehabilitation and long-term care and who value a personable, caregiver-first culture - especially families seeking Medicaid or VA coverage. The community earns strong marks for hands-on, relationship-driven care where CNAs, nurses, and therapists frequently receive praise for their attentiveness, patience, and willingness to go the extra mile. For residents or families prioritizing meaningful daily engagement, the facility's robust activity calendar and visible teamwork among staff and therapy professionals create a climate of support that makes difficult transitions more manageable. In short, this is a practical fit for those who want real people providing steady, compassionate care in a setting that emphasizes everyday dignity and progress.
Those who should consider alternatives are families chasing a newer, more polished aesthetic, cutting-edge amenities, or flawless administrative communication. The building's age and appearance are repeatedly noted as drawbacks, with some tours describing outdated decor and a need for remodeling. If a pristine, modern environment with consistently flawless operations is non-negotiable, others in the region may offer a better fit. Likewise, when memory care is a primary need, or when a facility must deliver impeccable, uninterrupted administrative responsiveness and incident follow-up, look to options with highly specialized memory units and tighter governance. In such cases, Alden Long Grove may still be a viable choice, but the comparison should favor facilities with a stronger track record in those specific areas.
The strongest positives center on staffing excellence and care quality. Numerous residents and families single out individual caregivers - CNA teams, licensed nurses, and therapy staff - who demonstrate reliability, warmth, and expertise. The social service team, especially a standout figure like Stefan, is repeatedly described as responsive, thoughtful, and instrumental in smoothing transitions, coordinating care plans, and ensuring needs are heard. The rehab team is frequently lauded for its effectiveness in getting people walking again and restoring function, with therapists and aides credited for clear explanations, motivated coaching, and practical progress. Medicaid accessibility and a responsive administrative milieu further bolster confidence for families navigating complex coverage and transitions.
Yet, the facility's drawbacks cannot be ignored. The most persistent concerns focus on the building's age and upkeep, with recurring complaints about odor, cleanliness inconsistencies, and the perception that physical spaces and room d?cor lag behind modern expectations. Administrative communication also surfaces as a mixed bag: some experiences describe prompt, thorough responsiveness, while others recount delayed responses, miscommunications during admissions, or frustration around policy details. Instances of alleged medication mismanagement, misfiled records, and at-times strained staff interactions have understandably given some families pause. These risks - though not universal across all shifts - highlight the importance of careful, on-site evaluation before committing a loved one to Alden Long Grove.
The way these pros and cons balance out depends heavily on what a family needs most. For rehab-focused care and ongoing long-term support delivered by a consistently engaged caregiving staff, the positives often outweigh the negatives: dedicated CNAs and RNs, effective therapy, strong social work leadership, and a facility that treats residents with dignity and respect. The Medicaid pathway and the sense of partnership with administration can reduce financial and emotional stress during transitions, which matters deeply for families facing medical hurdles. However, the potential downsides - especially around facility aging, occasional communication gaps, and reported safety lapses - mean that this is not a set-it-and-forget-it choice. Diligent pre-admission scrutiny is essential.
Practically, families should approach Alden Long Grove with a focused due diligence plan. Schedule a tour with the administrator and ask to meet the social worker who will guide the care-planning process. Request candid performances on nurse-to-resident and aide-to-resident ratios, clarify medication administration protocols, and review how the team handles alarms, falls, and rapid changes in health status. Probe the quality and consistency of housekeeping and dining services, and seek current resident and family experiences beyond the marketing narrative. If Medicaid spend-down or VA benefits are in play, insist on a transparent, step-by-step walkthrough of the financial process. For those who decide Alden Long Grove is the right fit, secure a clear transition plan, confirm the therapy calendar, and establish points of contact to ensure ongoing accountability. For others, continuing the search with a longer lineup of options will protect against settling for a facility whose aging infrastructure or administrative gaps could overshadow otherwise strong caregiving.
246 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Alden Long Grove Rehab & Healthcare Center in Long Grove, IL offers a range of amenities and care services to residents, ensuring their comfort and well-being. The community features a beauty salon for residents to maintain their appearance, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents who need assistance getting around, and a computer center allows them to stay connected with friends and family.
A spacious dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by the staff. The fitness room offers opportunities for physical activity and wellness, while the gaming room provides entertainment and socialization. A beautiful garden allows residents to relax outdoors.
Housekeeping services ensure that living spaces are kept clean and tidy, and private bathrooms provide convenience and privacy. Move-in coordination assists new residents during the transition process. A small library offers a quiet space for reading and intellectual stimulation.
Residents have access to telephone services and high-speed internet/Wi-Fi to stay connected with loved ones. Transportation arrangements are available for non-medical needs as well as doctors' appointments. A wellness center promotes overall health and well-being through various programs.
The Alden Long Grove Rehab & Healthcare Center also provides 24-hour call systems and supervision for added safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are catered to, including diabetes diets. Medication management ensures that residents receive their medications on time.
To keep residents engaged and active, the community offers concierge services for personalized assistance, fitness programs for physical exercise, planned day trips for exploration outside the community, resident-run activities initiated by the seniors themselves, as well as scheduled daily activities organized by staff members.
Nearby amenities include three cafes where residents can socialize or enjoy a cup of coffee with friends or family. Two parks offer opportunities for outdoor recreation or peaceful walks amidst nature. Eleven pharmacies ensure that residents have easy access to their medications. Three physicians are located nearby for medical care, while nineteen restaurants offer a variety of dining options. There is also convenient transportation available in the area, as well as two places of worship and a theater for spiritual and cultural activities.
Overall, the Alden Long Grove Rehab & Healthcare Center provides a comfortable and supportive assisted living community with a range of amenities and care services to meet the needs of its residents.
Alden Long Grove Rehab & Healthcare Center is located at 2308 Old Hicks Road, Long Grove, IL 60047 in Lake County, Illinois
Alden Long Grove Rehab & Healthcare Center on seniors.fyi includes 10 photos including images showing interior, decor, living room, building, architecture, flag, bedroom, landscaping, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Trees
Dining
Healthcare
Popcorn Machine
