The Pointe at Jacksonville

Information last verified:

20 Jacksonville, Jacksonville, IL 62650

For more information about senior living options: (844) 490-3973

4 from 16 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
1
1 stars
3

The Pointe at Jacksonville Costs & Pricing

The Pointe at Jacksonville offers competitive monthly rates for various living arrangements compared to both Scott County and the broader state of Illinois. For instance, a studio unit at The Pointe is priced at $3,465, significantly lower than the county average of $4,638 and the state average of $4,028. Similarly, the one-bedroom option is available for $3,725, which is more economical than the county's rate of $4,142 but slightly above the state's average of $3,527. The two-bedroom units are offered at $4,720; while this is higher than both the Scott County rate of $5,457 and the Illinois average of $4,208. Overall, The Pointe at Jacksonville provides appealing options that may suit a range of budgets while emphasizing affordability in studio and one-bedroom accommodations.

Floor plansThe Pointe at JacksonvilleScott CountyIllinois
Studio$3,465$4,638$4,028
1 Bedroom$3,725$4,142$3,527
2 Bedrooms$4,720$5,457$4,208

Overall Review of The Pointe at Jacksonville

Pros

  • pro The Pointe at Jacksonville is a great place for seniors.
  • pro The staff is trained very well and always willing to assist a resident when needed.
  • pro They encourage independence and social activities for the residents.
  • pro The staff and residents are amazing and the new memory care unit (New Day Neighborhood) is very nice and geared towards individuals with all forms of dementia.
  • pro They have a very clean facility, and the staff is very nice and helpful.
  • pro Their apartments are newly remodeled and have a lot of space.
  • pro They offer restaurant style dining, and daily activities.
  • pro The Pointe at Jacksonville is an amazing assisted living facility.

Cons

  • pro They claim staff only checks on residents who need assistance and neglect others, which feels unfair and needs to be fixed.
  • pro Since the ownership change, they have been very unsatisfied; getting assistance from the staff has been very difficult and it is challenging to know what is going on with their loved one.
  • pro They have been very unsatisfied with visits since the owner change; the owners treat the staff terribly and new rules prevent residents from interacting with the staff, while activities are cancelled non-stop.

Review

The Pointe at Jacksonville is best suited for seniors who want a lively, well-staffed assisted-living option that places a premium on daily engagement, independence, and a strong memory-care pathway. Families seeking 24/7 assistance without sacrificing social life will find the team well-prepared to help, with an emphasis on encouraging residents to stay active. The new memory care neighborhood, New Day Neighborhood, is highlighted as a thoughtful, dementia-focused environment. The facility’s cleanliness, newly remodeled apartments with generous space, and a restaurant-style dining program further position it as a comprehensive, value-rich choice for those who want quality care paired with social variety.

Those who may want to consider alternatives include families prioritizing stability and transparent governance above all else. Several reviews flag concerns tied to ownership changes, noting that assistance can become less predictable and communications about a loved one’s status may be harder to obtain. Critics describe new rules that slow interactions with staff and frequent cancellations of activities, which can erode routines that residents rely on for social and cognitive engagement. For families where consistent leadership, steady programming, and open channels of communication are non-negotiable, exploring other communities may be prudent.

The strong points at The Pointe largely offset the concerns when viewed through the lens of care quality and resident experience. The staff are repeatedly described as well-trained and genuinely willing to assist, creating a reliable safety net for those who require help with daily tasks while still fostering independence. The presence of a robust activity calendar, plentiful dining options, and the memory-care focus give this community meaningful advantages for residents with dementia or those at risk of cognitive decline. Cleanliness and apartment size add practical appeal, making day-to-day living comfortable and encouraging personal dignity.

Nevertheless, the recent ownership transition adds a meaningful caveat. While the staff remains a bright spot, questions about ongoing access to updates and the consistency of support have a way of shadowing the overall impression. Prospective residents should verify current staffing stability, how quickly caregivers respond, and who serves as the primary point of contact for families. It’s essential to understand how day-to-day care plans are communicated, how often family meetings occur, and what contingencies exist when changes in policy or leadership arise. These specifics determine whether the positive daily experience can be preserved over time.

From a practical standpoint, this community shines on environment and dining. The facility’s cleanliness, the remodel quality of apartments, and the restaurant-style meals are tangible draws for comfort and enjoyment. The New Day memory-care unit is specifically highlighted as well-designed for dementia care, suggesting a thoughtful approach to cognitive-health needs that can be decisive for families weighing options for a loved one with memory challenges. Activities are described as plentiful, providing meaningful outlets that reinforce social connection and purpose, key factors for aging in place with dignity.

Decision-making for families considering The Pointe should hinge on two pillars: the importance of stable governance and the value placed on a richly programmed, supportive environment. If the priority is robust 24/7 assistance, high-quality dining, and a memory-care option that feels modern and well-resourced, The Pointe delivers compelling benefits. However, if reliability of daily operations, uninterrupted programming, and transparent, consistent communication are non-negotiable, it is essential to push for current assurances about ownership integrity, clear care-reports, and a concrete plan to maintain engagement over time. In the right circumstances, The Pointe can be a standout choice; in others, it deserves careful comparison with alternatives that emphasize governance continuity and unbroken activity schedules.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

The Pointe at Jacksonville in Jacksonville, IL is a welcoming assisted living community that offers a range of amenities and care services to meet the needs of its residents. Our dedicated beautician is available on-site to provide personalized grooming and styling services, ensuring that residents look and feel their best. Devotional services are offered off-site, allowing residents to engage in spiritual practices that are important to them.

Indoor common areas provide comfortable spaces for socializing and relaxation, fostering a sense of community among residents. Whether gathering for games or conversation, these areas promote interaction and companionship.

Our highly trained staff is experienced in providing specialized care for those with diabetes and incontinence issues. We offer assistance with medication management, ensuring that residents receive their prescribed medications safely and on time.

Residents at The Pointe at Jacksonville can enjoy a variety of activities, including devotional activities off-site. This allows them to continue practicing their faith in a setting that is meaningful to them.

Conveniently located nearby are three cafes, offering residents the opportunity to enjoy a meal or grab a coffee while exploring the local area. Additionally, there are four parks available for residents who enjoy spending time outdoors and staying active. Five pharmacies nearby ensure easy access to medications and other health-related supplies.

Healthcare needs are well catered for with ten physicians located conveniently close by. With 28 restaurants nearby, residents have plenty of options when it comes to dining out or enjoying meals away from home. Transportation options are readily available with four transportation services nearby, making it easy for residents to get around town with ease.

For those seeking spiritual connection or wanting to attend religious services, there are 19 places of worship conveniently located nearby. Residents can also enjoy cultural experiences at the one theater located close by.

In case of any medical emergencies or healthcare needs, there are three hospitals within close proximity to our community.

At The Pointe at Jacksonville in Jacksonville, IL, we strive to provide a comfortable and enriching living environment for our residents. With a variety of amenities, care services, and nearby attractions, our community offers the perfect combination of comfort and convenience.

Nearby Places of Interest

Hospitals

  • Cardiopulmanary Passavant (0.3 miles)
  • Passavant Hospital Third Floor (0.3 miles)
  • Passavant Hospital OB Floor (0.4 miles)
  • Passavant Hospital Ambulatory Surgery (7.5 miles)

Physicians

  • Doctor's Plaza (0.3 miles)
  • Passavant Internal Medical Associates (0.3 miles)
  • Jacksonville Oncology Institute (0.4 miles)
  • Jacksonville Pediatric Associates (0.4 miles)
  • Jacksonville Family Medical Associates (0.4 miles)
  • MPS Jacksonville Family Med Assoc (0.4 miles)
  • Interventional Pain Medicine (0.5 miles)

Places of Worship

  • Faith Lutheran Church-Elca (0.7 miles)
  • First Baptist Church (0.8 miles)
  • In His Service-Jesus Is Lord (1.2 miles)
  • Our Redeemer Lutheran Church (1.3 miles)
  • Southern Baptist Convention (1.5 miles)
  • Lincoln Avenue Baptist Church (1.5 miles)
  • Lord's Congregation (1.6 miles)

Parks

  • Duncan Park (1 miles)
  • Veterans Park (1 miles)
  • Community Park (2.3 miles)
  • Foreman Park (2.9 miles)
  • Dunaway Park (14.2 miles)

Restaurants

  • K's Creek Golf Club and Kitchen 63 Restaurant (1 miles)
  • Applebee's (1.4 miles)
  • Rudi's Grill (1.5 miles)
  • Mangia (1.5 miles)
  • Burgerboard (1.5 miles)
  • The BurgerBoard & Ice Creamery (1.5 miles)
  • Arby's (1.7 miles)

Pharmacies

  • Shopko Pharmacy (1.3 miles)
  • Walgreens (1.3 miles)
  • Medicine Shoppe (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Pharmacy Plus (12.9 miles)

Transportation

  • Budget Truck Rental (1.7 miles)
  • Enterprise Rent-A-Car (1.7 miles)
  • Enterprise Rent-A-Car (2.1 miles)
  • Budget Truck Rental (3 miles)
  • U-Haul Neighborhood Dealer (5.2 miles)

Cafes

  • Norma's Northstar Cafe (1.9 miles)
  • Soap Co Coffee House (1.9 miles)
  • Norma's North Star Cafe (2 miles)
  • Dr Ugs Drugstore Cafe (14.6 miles)

Theaters

  • Illinois Theatre (2 miles)

Frequently Asked Questions

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Related Resources

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.

  • assisted living activitiesBeyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living

    Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.