Jacksonville Skilled Nursing & Rehab

Pros

• The facility has a caring and compassionate staff that provides excellent support to residents.
• Residents receive personalized attention from dedicated physical therapy staff, even when not covered by Medicare.
• The dining room for more mobile patients has been updated, creating a pleasant environment for meals.
• Despite its outdated appearance, the facility offers a comfortable atmosphere where residents are well cared for.
• The staff formed meaningful connections with families, demonstrating their commitment to the residents' well-being.

Cons

• The facility appears outdated and depressing, with furnishings resembling hospital cast-offs and decor that hasn't been updated in over 25 years.
• The patient rooms lack modern amenities, relying on hand-crank operated beds instead of electronic hospital beds.
• The frequent door alarms become quickly annoying and contribute to an uncomfortable atmosphere.
• The facility is definitely understaffed, which could impact the quality of care provided to residents.
• Despite the caring staff, the overall appearance and environment of the facility are not inviting or pleasant for patients and families alike.

Review

Jacksonville Skilled Nursing and Rehabilitation has garnered a mixture of praise and criticism based on the experiences shared by residents' families. At its core, the facility embodies a unique juxtaposition of commendable staff dedication and notable infrastructural shortcomings. For those seeking rehabilitation or skilled nursing care for their loved ones, understanding these contrasting elements is crucial to making an informed choice.

One of the most compelling aspects highlighted in the reviews is the quality of care provided by the staff. Described as “awesome,” they are portrayed as genuinely compassionate individuals who invest time and effort into their duties, forming meaningful relationships with residents and their families. This level of commitment stands out particularly during tough times; for instance, one family noted that many staff members attended their grandfather's funeral after he passed away while under their care. Such actions reflect not only professionalism but also a deep-seated empathy that resonates with families facing challenging circumstances.

However, despite this outstanding care from the personnel, concerns regarding staffing levels persist. The reviews indicate that the facility appears to be understaffed at times, potentially impacting the quality of service residents receive. While many residents received personal attention from caring caregivers, it raises questions about whether current staffing can adequately meet the diverse needs of all patients, especially those requiring more intensive or specialized support.

Visually and practically, Jacksonville Skilled Nursing and Rehabilitation presents a stark reality. The facility's aesthetic charm leaves much to be desired—as described by one reviewer—its furnishings resemble hospital cast-offs from neighboring institutions, and updates seem long overdue. With decor that hasn’t been refreshed in over two decades, visitors might initially find themselves taken aback by its outdated appearance. Such factors could easily contribute to an overall feeling of dreariness among both patients and visitors alike.

In terms of room amenities, there’s further room for improvement. Instead of modern electronic hospital beds typically found in similar facilities, Jacksonville relies on hand-crank-operated beds—a feature some may consider subpar for today’s healthcare standards. This could impact comfort levels for those with varying mobility challenges and certainly doesn’t align with expectations set for a skilled nursing facility in today's market.

Yet beyond these shortcomings lies a more nuanced picture: despite its seemingly gloomy exterior and infrastructural deficits, Jacksonville still manages to provide effective care options for a wide range of patients—ranging from individuals recovering post-surgery to those receiving hospice support. Notably, even when Medicare restrictions limited access to physical therapy services for hospice patients like one reviewer’s grandfather, dedicated staff continued to offer support aimed at maintaining mobility and strength for as long as possible through informal sessions.

In summary, Jacksonville Skilled Nursing and Rehabilitation presents itself as a complex entity characterized by dedicated staff engagement in patient care juxtaposed against outdated facilities with infrastructural deficiencies. For families navigating this difficult decision-making process regarding skilled nursing options for loved ones—especially those needing either rehabilitation or end-of-life support—these insights must weigh heavily in considerations about where best to seek advanced medical assistance blended with heartfelt human compassion.

Physicians

• Doctor's Plaza (0 miles)
• Jacksonville Pediatric Associates (0.1 miles)
• Interventional Pain Medicine (0.2 miles)
• Jacksonville Oncology Institute (0.2 miles)
• Passavant Internal Medical Associates (0.2 miles)
• Jacksonville Family Medical Associates (0.4 miles)
• MPS Jacksonville Family Med Assoc (0.4 miles)

Hospitals

• Cardiopulmanary Passavant (0.1 miles)
• Passavant Hospital Third Floor (0.1 miles)
• Passavant Hospital OB Floor (0.1 miles)
• Passavant Hospital Ambulatory Surgery (7.7 miles)

Places of Worship

• Faith Lutheran Church-Elca (0.4 miles)
• In His Service-Jesus Is Lord (1 miles)
• First Baptist Church (1.1 miles)
• Our Redeemer Lutheran Church (1.5 miles)
• House of Worship COGIC (1.5 miles)
• Southern Baptist Convention (1.5 miles)
• Lincoln Avenue Baptist Church (1.5 miles)

Restaurants

• K's Creek Golf Club and Kitchen 63 Restaurant (0.7 miles)
• Applebee's (1.5 miles)
• Bill's West State Tavern (1.6 miles)
• Lahey's Lounge (1.6 miles)
• Rudi's Grill (1.6 miles)
• Arby's (1.6 miles)
• Los Rancheros (1.7 miles)

Parks

• Duncan Park (0.9 miles)
• Veterans Park (1 miles)
• Community Park (2.2 miles)
• Foreman Park (2.7 miles)
• Dunaway Park (14 miles)

Pharmacies

• Walgreens (1.4 miles)
• Shopko Pharmacy (1.5 miles)
• Medicine Shoppe (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Pharmacy Plus (13.2 miles)

Cafes

• Norma's Northstar Cafe (1.6 miles)
• Soap Co Coffee House (1.7 miles)
• Norma's North Star Cafe (1.8 miles)
• Dr Ugs Drugstore Cafe (14.4 miles)

Transportation

• Budget Truck Rental (1.7 miles)
• Enterprise Rent-A-Car (1.7 miles)
• Enterprise Rent-A-Car (1.9 miles)
• Budget Truck Rental (2.8 miles)
• U-Haul Neighborhood Dealer (5.5 miles)

Theaters

• Illinois Theatre (1.8 miles)