Lavender Ridge- Jacksonville

Pros

• Erich and the staff have done an incredible job of making residents feel at home.
• Erich is available for questions and is a hands-on director.
• The staff go out of their way to keep residents comfortable, safe, and well cared for.
• They treat residents like family and provide compassionate, high-quality care.
• The facility is clean, and the caregivers and nurses are knowledgeable and kind.
• The building layout is conducive to having caregivers close by.
• Lavender Ridge is described as a hidden gem for memory care, with caring and compassionate staff.
• The care provided is above and beyond, making residents' last days peaceful.

Review

Families sharing experiences with two memory care communities in the Jacksonville area describe environments that feel more like caring, extended families than institutions. Across the stories, Stonebridge Memory Care and Lavender Ridge emerge as places where warmth, attentiveness, and steady leadership help residents settle in, stay safe, and, in difficult times, find peace. The common thread is not only the quality of the care itself but the way that care is delivered every day by a team that treats residents as beloved individuals and their loved ones as partners in care.

At Stonebridge Memory Care, the transition from home can be challenging, yet the staff and leadership consistently go above and beyond to ease that transition. The director, Erich, is repeatedly described as hands-on and readily available, someone who makes himself approachable for questions and concerns. Families who visit observe a staff that makes a conscious effort to create a welcoming atmosphere, ensuring that their loved ones feel at home rather than confined. The caregivers and nurses are described as knowledgeable, kind, and patient, proving that the care team understands both the medical and emotional needs of residents. The impression left by Stonebridge is that every day, staff work with a calm competence and genuine warmth that makes the residents' days safer and more comfortable.

Many families highlight the tangible differences in daily life inside Stonebridge, from clean facilities to a layout designed to keep caregivers close by. The physical environment is noted as being conducive to attentive supervision, which translates into residents receiving timely help and gentle, consistent monitoring. These practical elements - clear pathways, accessible rooms, and a clear sense that someone is always nearby - complement the caregivers' interpersonal skills, creating an overall sense of safety and reassurance for both residents and their families.

When it comes to end-of-life care, the same dedication remains evident. One family member recounts a loved one living at Stonebridge from October 14, 2022, until February of the following year, highlighting how Erich and the staff did everything possible to make those final days comfortable. The facility is described as clean, with caregivers and nurses who are not only skilled but also compassionate and kind. In these reviews, Stonebridge stands out as the best option among a few other facilities in Jacksonville, with the director's responsiveness and the staff's capacity to provide gentle, attentive care leaving a lasting impression on the family.

Lavender Ridge, though a different setting, receives a parallel chorus of gratitude and admiration. Several reviews emphasize that the staff are among the most compassionate they have ever seen, consistently placing residents' needs at the forefront and approaching care with a deep, visible care for people. The leadership, particularly Erich, is commended for being helpful and supportive to families as well as to residents, underscoring a culture of partnership between staff and loved ones. The appreciation extends beyond daily care to the emotional and logistical support provided to families facing difficult times, including those navigating COVID-19 related challenges.

A recurring theme at Lavender Ridge is the sense that residents and families feel part of a caring family rather than a cold, clinical setting. Families describe the staff as attentive and willing to check in on both residents and visiting family members, ensuring that everyone's needs are considered. One reviewer calls Lavender Ridge a "hidden gem" for memory care, praising the staff for their compassionate approach and noting that their mother loved the care workers and Erich. The sentiment is that the care team's commitment goes beyond standard tasks; they provide a level of presence and reassurance that helps families feel supported during some of the most difficult days.

The best praise is often the most heartfelt: gratitude for care that makes difficult days a little more bearable and for a facility that feels like part of the family. Families describe staff as not only capable but deeply dedicated - patient, kind, and consistently attentive to every resident's needs. In moments of visiting, caregivers are described as proactively checking in to see if families need anything, reinforcing a sense of partnership and shared purpose in the care journey. This combination of skilled professionals and a warm, compassionate culture is what leads families to feel they have found a place where their loved ones are seen, heard, and valued.

Taken together, these stories paint a portrait of two memory care communities where leadership is accessible and involved, where the staff's daily interactions demonstrate genuine care, and where the physical environment supports safe, comfortable living for residents. Whether through a smooth transition into community life, attentive daily care, or peaceful, respectful end-of-life moments, the shared experiences point to a profound commitment to treating residents with dignity, respect, and love. The families who spoke about Stonebridge Memory Care and Lavender Ridge consistently conveyed not just satisfaction with care, but deep gratitude for the families and communities that surround their loved ones during times of immense vulnerability. In every account, Erich and the teams at these facilities emerge as pillars of support, offering comfort, competence, and a sense of belonging that families carry with them long after their visits.

This part of Jacksonville, Illinois offers a variety of amenities and services that cater to senior living. With several restaurants, cafes, and pharmacies within close proximity, residents have easy access to dining options and necessary medications. Additionally, there are multiple places of worship for spiritual fulfillment, as well as parks for outdoor recreation and relaxation. For medical needs, there are several physicians' offices nearby, including specialists in pain management and oncology. The presence of a hospital with OB and surgical floors ensures that residents have access to comprehensive healthcare services. In terms of transportation, rental car services are available for convenience. Overall, this area provides a range of resources to support a comfortable and fulfilling lifestyle for seniors.

Restaurants

• K's Creek Golf Club and Kitchen 63 Restaurant (0.6 miles)
• Charlie's Coffee & Cones (0.8 miles)
• Bill's West State Tavern (0.9 miles)
• Lahey's Lounge (0.9 miles)
• Mulligans (1 miles)
• Amvets Post 100 (1 miles)
• Schiraz (1 miles)

Places of Worship

• In His Service-Jesus Is Lord (0.6 miles)
• Faith Lutheran Church-Elca (0.6 miles)
• Southern Baptist Convention (0.6 miles)
• Spirit of Faith Church (0.8 miles)
• House of Worship COGIC (0.8 miles)
• Helps Ministry Outreach (0.9 miles)
• Community Temple C.O.G.I.C (1 miles)

Cafes

• Norma's Northstar Cafe (0.7 miles)
• Soap Co Coffee House (1 miles)
• Norma's North Star Cafe (1 miles)
• Dr Ugs Drugstore Cafe (14.2 miles)

Physicians

• Interventional Pain Medicine (0.8 miles)
• Sapra Amit Dr Southern Illinois University Center For Family Medicine Jacksonville Jacksonville (0.9 miles)
• Doctor's Plaza (1 miles)
• Jacksonville Pediatric Associates (1 miles)
• MPS Jacksonville Family Med Assoc (1.1 miles)
• Jacksonville Family Medical Associates (1.1 miles)
• Jacksonville Oncology Institute (1.1 miles)

Parks

• Duncan Park (0.9 miles)
• Veterans Park (1.1 miles)
• Community Park (1.7 miles)
• Foreman Park (1.8 miles)
• Dunaway Park (13.8 miles)

Theaters

• Illinois Theatre (1 miles)

Hospitals

• Passavant Hospital OB Floor (1 miles)
• Passavant Hospital Third Floor (1 miles)
• Cardiopulmanary Passavant (1 miles)
• Passavant Hospital Ambulatory Surgery (8.2 miles)

Transportation

• Enterprise Rent-A-Car (1.2 miles)
• Enterprise Rent-A-Car (1.5 miles)
• Budget Truck Rental (1.5 miles)
• Budget Truck Rental (2.1 miles)
• U-Haul Neighborhood Dealer (6.4 miles)

Pharmacies

• Medicine Shoppe (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Shopko Pharmacy (2.1 miles)
• Pharmacy Plus (14 miles)