Prairie Village Healthcare
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1024 W Walnut St, Jacksonville, IL 62650
For more information about senior living options: (844) 490-3973
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The facility is a good place to live. They have a lot of activities.
The facility is disgusting. The facility has cockroaches. There are no updates. The staff do not check residents during the night. Shelby is disrespectful and puts residents down. Shelby told a resident to take a bath because she was tired of smelling the resident's urine. Shelby is hateful to residents and staff. Shelby has a bad attitude. Shelby's license needs to be revoked. The reviewer would give the facility zero stars.Residents and families describe a care facility that inspires very mixed feelings, with a core of strong complaints about cleanliness, communication, and how some staff interact with those who live there. On one hand, some people feel moved to warn others away, citing a range of problems that affect daily life, safety, and dignity. On the other hand, at least one account highlights activities and social options, suggesting that the facility can be a better fit for some residents who value engagement and programming. Taken together, the accounts paint a landscape of stark contrasts in experience from person to person.
Several remarks center on the physical condition and upkeep of the building. The facility is labeled as disgusting by one reviewer, who also mentions cockroaches, signaling an ongoing pest issue and a lack of cleanliness that weighs heavily on overall quality of life. This account implies a broader pattern of maintenance and housekeeping concerns, where routine duties and the environment do not meet the expectations residents and families reasonably have for a living space that should feel safe, clean, and comfortable.
Communication and-level updates are another recurring theme. The same reviewer notes that there are no updates, and that staff do not check residents during the night. That combination - uncleared or infrequent communication paired with a perceived lack of nighttime monitoring - paints a picture of potential gaps in safety and responsiveness. For families and residents who depend on timely information and checks to feel secure, these concerns can be especially troubling, raising questions about how emergencies or everyday needs are handled after hours.
A more intense portion of the testimony focuses on an individual staff member, identified as Shelby, who is described as disrespectful and demeaning toward residents and even other staff. The reviewer recounts a shocking incident in which Shelby allegedly instructed a resident to bathe because she was tired of smelling urine as she passed down the hallway. The language is direct and troubling, emphasizing a perception of hostility and a lack of empathy in how residents are spoken to or treated in common areas. The reviewer explicitly characterizes Shelby as having a "bad attitude" and goes further to say that her behavior is so problematic that she believes her nursing license should be revoked. This set of statements suggests a perceived breach of professional standards and a significant impact on the atmosphere and trust within the facility.
Accompanying these dramatic accusations is a sense that the facility's staff dynamics can be tense and uneven. Descriptions of disrespect and derogatory judgment directed at residents, as well as at colleagues, point to an environment that might be challenging for residents who require patience, dignity, and consistent, compassionate care. The intensity of the language surrounding Shelby underscores how a single staff member's conduct can color the entire living environment for people who are already navigating the stress of aging, illness, or dependence on care.
In contrast to these grievances, another voice offers a much more positive lens on the same place. This reviewer states that it is a good place to live and highlights a robust array of activities. This perspective emphasizes social opportunities, programming, and engagement, suggesting that residents who actively participate in available activities can find meaningful daily routines and interactions. The presence of programming can be a strong draw for people who value community life, exercise, games, classes, or other organized events as a core part of their daily experience.
The juxtaposition of these two viewpoints - the severe, safety- and dignity-focused criticisms and the more upbeat note about activities - illustrates why potential residents and their families might feel torn. One account emphasizes alarming quality and safety concerns, while the other points to social vitality and structured opportunities. The facility, in this light, appears to be a place with both serious challenges and meaningful strengths, depending largely on individual experiences, particular staff interactions, and the level of participation in activities.
Overall, the narrative that emerges is one of a facility that can feel profoundly inconsistent. For some, the environment is marred by pests, insufficient updates, and troubling interactions with staff that undermine comfort and security. For others, the same place offers a lively program of activities that can enrich daily life and provide a sense of community. This spectrum of experiences highlights the importance of direct, in-person assessments, conversations with current residents and families, and a careful look at nighttime routines, maintenance standards, and staff training before making a decision about whether this facility is the right fit.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prairie Village Healthcare in Jacksonville, IL is an assisted living community conveniently located near various amenities and services. Residents can enjoy the convenience of having three cafes nearby, where they can grab a coffee or meal with friends and family. Additionally, there are four parks nearby, providing opportunities for outdoor activities and relaxation.
For any healthcare needs, five pharmacies and ten physicians are within close proximity to the community. This ensures that residents have easy access to medications and medical professionals whenever required. In case of emergencies or specialized care, three hospitals are also located nearby.
The community also offers a vibrant dining experience with 28 restaurants in the vicinity. Residents can explore various culinary options and dine out with their loved ones. For those who prefer cultural experiences, one theater is available nearby for entertainment purposes.
For spiritual well-being and connection with the community, Prairie Village Healthcare is surrounded by 18 places of worship. Residents have the opportunity to practice their faith and engage in religious activities comfortably.
Transportation needs are easily met with four transportation options available nearby. Whether it's for medical appointments or recreational outings, residents have convenient transportation services at their disposal.
Overall, Prairie Village Healthcare offers a comprehensive assisted living experience with its strategic location near cafes, parks, pharmacies, physicians, restaurants, hospitals, places of worship, theaters, and transportation services.
Prairie Village Healthcare is located at 1024 W Walnut St, Jacksonville, IL 62650 in Scott County, Illinois
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