Addus Healthcare in Homewood, IL

Pros

• They are the best.
• They are pretty nice and work hard.
• They are a good company with integrity.
• They are a great organization for health care workers.

Cons

• It isn't hiring and merely collects applicants' information.
• It wastes people's time and gas by making them travel for interviews that lead nowhere.
• It lies and gives runarounds, delaying employment and leaving applicants waiting for months.
• It posts ghost jobs on Indeed, misleading job seekers.
• There are no clients available, so interview calls are unlikely unless a person already has a client.
• The schedulers are horrible and push caregivers into uncomfortable or unwanted shifts.
• Office staff are slow and unprofessional; management is terrible.
• The agency is unorganized and there are reports of incomplete or unpaid wages.
• One review alleges a caregiver's negligent actions led to a stroke, implying dangerous practices.

Review

Addus HomeCare in Homewood, IL is best suited for families that can manage the realities of in-home care with a lean, sometimes inconsistent caregiver network and who are willing to tolerate periods of scheduling ambiguity in exchange for affordability and flexibility. The ideal match is a family that already has a basic care plan in place and is prepared to coordinate backup options when a preferred caregiver isn't available. This is not a turn-key solution; it requires active involvement from family members to ensure coverage, monitor quality, and maintain communication with a site that can be slow to respond.

Those who should seriously consider alternatives are families prioritizing reliability, predictable staffing, and responsive, professional office support. The reviews repeatedly flag unsteady coordination, long wait times for responses, and management that appears unprepared to handle the day-to-day logistics of caregiving. For families that depend on consistent visits, timely scheduling, or whom require urgent, dependable coverage, other providers with stronger client pipelines and more stable supervisory structures are likely to deliver less friction and more peace of mind.

Pros buoying this option are limited but meaningful in specific circumstances. Some reviewers describe caregivers as genuinely nice and hard-working, and a few accounts credit the organization with integrity in certain contexts. This suggests that when a caregiver is assigned and the scheduling aligns with a client's needs, the care can be attentive and capable. In environments where cost and flexibility trump rigid scheduling, those small positives may make a meaningful difference. However, these moments are not universal and do not consistently offset the broader pattern of organizational fragility.

The most persistent and damaging cons revolve around operational rhythm and accountability. Multiple reviews report a hostile mismatch between job posts and actual openings, with names and schedules shifting or never materializing. The office staff are repeatedly characterized as slow, unresponsive, and unprofessional, with caregivers sometimes arriving late or not at all, and with shifts pushed into uncomfortable or unsafe territory. Widespread complaints about miscommunication, delays in answering questions, and even pay-related disputes paint a picture of a system that can fail families when they need timely, clear information and dependable help.

For families willing to attempt this service anyway, a concrete game plan reduces risk. First, insist on a dedicated care coordinator and a written contingency plan that guarantees a backup caregiver within a defined time frame if the primary person is unavailable. Second, demand a clear, written care plan with expectations, scheduling windows, and escalation steps, plus a direct line to a supervisor for urgent matters. Third, seek references from current clients with similar needs and verify how often care plans change and how smoothly the office handles substitutions. Fourth, set a trial period with explicit metrics for punctuality, communication, and quality, and lock in a termination or pivot clause if standards aren't met. Finally, budget for interruptions or gaps and maintain a parallel option - whether another agency or a community-based program - to avoid care lags.

In sum, Addus HomeCare in Homewood offers a modest option for families who can tolerate inconsistency in exchange for potential flexibility and lower upfront commitments. For households where steady caregiving, proactive communication, and a robust, reliable office infrastructure are non-negotiable, alternatives likely deliver greater long-term clarity and stability. The decision hinges on risk tolerance, the ability to coordinate proactively, and the willingness to require and enforce concrete service guarantees. If pursuing this route, enter with precise expectations, binding guarantees, and a clear exit plan to avoid the most disruptive outcomes.

Cafes

• Panera Bread (0.3 miles)
• Starbucks (0.6 miles)
• Starbucks (1.4 miles)
• Starbucks (4.5 miles)
• Starbucks (5.3 miles)
• Starbucks (6.3 miles)
• Panera Bread (6.5 miles)

Restaurants

• Portillo's Hot Dogs (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Cilantro Cocina Mexicana (1.9 miles)
• Flossmoor Station Restaurant & Brewery (2.7 miles)
• Taco Bell (3.1 miles)
• Arby's (3.1 miles)
• Brown's Chicken & Pasta (3.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)

Transportation

• Metra (1.1 miles)
• Metra/Amtrak (1.4 miles)
• Metra - Morgan Park / 115th Street (8 miles)

Physicians

• Dr Uppuluri, Dr Patel, Dr Chavin Urology (1.9 miles)
• Family Christian Health Center (2.7 miles)
• United Pain Services (2.7 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (2.8 miles)
• Aunt Martha's Health Care (4.7 miles)
• St James Medical Center Olympia Fields (4.8 miles)
• Medina Health Care (6.8 miles)

Hospitals

• Ingalls Memorial (2.6 miles)
• South Suburban Hospital (2.7 miles)
• Ingalls Family Care Center (4.5 miles)
• Franciscan Health Chicago Heights (4.6 miles)
• Franciscan Health (4.6 miles)
• Franciscan St James Health (4.8 miles)
• Elisabeth Ludeman Center (5.5 miles)

Places of Worship

• Christ Community Church (3 miles)
• St. Paul's Lutheran School (6.7 miles)
• Woodmar United Methodist Church (8.2 miles)
• Holy Name Of Mary Church (8.2 miles)

Parks

• Maicach Park (3.1 miles)
• Riverside Park (7.3 miles)
• Beech Park (7.8 miles)
• Briar Creek Park (8.2 miles)