Manorcare Of Homewood

Pros

• The facility is clean and well-maintained, without unpleasant odors.
• The therapy provided has effectively helped residents with walking and daily life activities.
• The social worker is very helpful and supportive to families.
• Staff members have been attentive and keep families informed about their loved ones' care.
• Residents enjoy engaging activities, such as movie nights, facials, and massages.
• The spacious two-bedroom accommodations offer pleasant views for residents.
• Celebrating special occasions, like a 90th birthday party, is welcomed without extra charges for room use.

Cons

• The staff at Promedica ManorCare Homewood was described as terrible, with only a couple of fantastic employees amidst overall poor service.
• There were reports of understaffing, resulting in excruciatingly long response times to patient needs.
• The quality of food served was criticized as being lousy, with minimal portions provided for meals.
• The facility was said to prioritize corporate responsibility over patient care following its acquisition by Promedica.
• A reviewer expressed deep dissatisfaction, stating they would not recommend any Promedica facility after their negative experience.
• Despite some positive experiences mentioned, there were consistent complaints about the nursing staff's friendliness and attentiveness compared to other staff members.

Review

The spectrum of experiences at Promedica ManorCare Homewood reflects a stark contrast between past and present care, underscored by individual narratives that paint a troubling picture of the facility's current state. The reviews reveal a concerning decline in both staff behavior and patient treatment following the acquisition by Promedica. A particularly harrowing account comes from a family mourning the loss of their 94-year-old mother, who entered the facility after routine surgery only to leave in a coffin. This narrative underscores serious issues with staffing shortages, inadequate response times to patient needs, and an alarming lack of attention towards physical therapy requirements mandated by surgeons.

In stark contrast to this tragic experience, there are positive accounts highlighting moments of kindness and professionalism from certain staff members. One reviewer described how their mother's stay was marked by attentive therapy sessions aimed at increasing mobility and reintegrating her into daily life. They noted that the environment was clean and free from unpleasant odors—a significant concern for many families seeking rehabilitation services for elderly loved ones. The friendliness of some staff members has also been commended in these positive reviews, suggesting that while systemic issues may plague the institution, individual efforts can shine through.

However, even within these seemingly favorable reviews, criticisms emerge regarding food quality. Multiple reviewers consistently highlighted dissatisfaction with meal offerings; one described an uninspired breakfast consisting of merely one piece of bacon, one egg, and oatmeal. This speaks volumes not only about nutrition but also about the perceived overall attitude towards patient care under corporate management versus individual attention—an area where previous experiences were markedly more satisfying prior to Promedica's takeover.

A recurring theme across both positive and negative experiences is the variable quality of staff interaction. While some guests reported helpfulness from social workers and attentiveness from certain nursing staff members, others pointed out instances where aides were unprofessional or inadequately stocked to handle basic patient demands effectively. This inconsistency suggests deeper operational issues; despite having skilled professionals on hand, insufficient staffing levels undoubtedly hinder their ability to provide adequate care across all shifts.

Many reviewers expressed disappointment at what they believe is a decline in quality since Promedica took over operations. Previously associated with higher standards thought evident in earlier visits prior to corporate changes, many families have found themselves disillusioned with what was once considered a reputable rehabilitation center in South Suburban Chicago. Anecdotes describing slow response times for call lights or assistance underscore the need for better staffing practices if not entirely new management approaches.

In conclusion, while there are pockets of commendable service amidst an overwhelming tide of negative experiences at Promedica ManorCare Homewood, it remains evident that significant improvements are necessary to restore faith in this facility’s reputation as a leading rehab option within the community. Families are urged to seek alternatives based on recent feedback—especially those considering placement for vulnerable loved ones who require specialized care during recuperation periods. Should such critical changes not be enacted swiftly by management, it risks fostering further tragedy instead of healing within its walls—a reality no family should have to face during what should be restorative phases of life.

Cafes

• Starbucks (0.3 miles)
• Panera Bread (0.3 miles)
• Starbucks (1.5 miles)
• Starbucks (4.5 miles)
• Starbucks (5.6 miles)
• Starbucks (6.3 miles)
• Panera Bread (6.5 miles)

Restaurants

• Portillo's Hot Dogs (0.3 miles)
• Chick-Fil-A (0.3 miles)
• Cilantro Cocina Mexicana (1.8 miles)
• Flossmoor Station Restaurant & Brewery (2.6 miles)
• Taco Bell (2.8 miles)
• Arby's (2.9 miles)
• Brown's Chicken & Pasta (3.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (2.3 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.8 miles)
• Walgreens (4 miles)

Transportation

• Metra (1.4 miles)
• Metra/Amtrak (1.5 miles)
• Metra - Morgan Park / 115th Street (8.2 miles)

Physicians

• Dr Uppuluri, Dr Patel, Dr Chavin Urology (2.1 miles)
• United Pain Services (2.9 miles)
• Advocate South Suburban Hospital: Smith Sharon C MD (2.9 miles)
• Family Christian Health Center (2.9 miles)
• Aunt Martha's Health Care (4.5 miles)
• St James Medical Center Olympia Fields (4.8 miles)
• Medina Health Care (6.5 miles)

Hospitals

• South Suburban Hospital (2.9 miles)
• Ingalls Memorial (2.9 miles)
• Franciscan Health Chicago Heights (4.3 miles)
• Franciscan Health (4.3 miles)
• Ingalls Family Care Center (4.4 miles)
• Franciscan St James Health (4.8 miles)
• Elisabeth Ludeman Center (5.4 miles)

Places of Worship

• Christ Community Church (3 miles)
• St. Paul's Lutheran School (6.5 miles)
• Woodmar United Methodist Church (8 miles)

Parks

• Maicach Park (3 miles)
• Riverside Park (7.1 miles)
• Beech Park (7.6 miles)
• Briar Creek Park (8 miles)