Canyons Retirement Community
Save1215 Cheney Drive West, Twin Falls, ID 83301
For more information about senior living options: (844) 490-3973
At Canyons Retirement Community, the monthly costs for living accommodations reflect a commitment to quality and care. For a studio apartment, residents can expect to pay $3,300, which is slightly higher than the average cost in Twin Falls County at $2,993 but lower than the state average of $3,213. Similarly, for a one-bedroom unit priced at $3,700, the community remains competitive against local and state benchmarks - Twin Falls County averages are at $3,489 while Idaho's overall average stands at $3,774. These figures indicate that while Canyons Retirement Community may be positioned above county rates for studios and one-bedrooms, it provides valuable amenities and services that justify the investment in a comfortable and supportive living environment.
| Floor plans | Canyons Retirement Community | Twin Falls County | Idaho |
|---|---|---|---|
| Studio | $3,300 | $2,993 | $3,213 |
| 1 Bedroom | $3,700 | $3,489 | $3,774 |
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A family's experience with Canyons Retirement Community in Twin Falls, Idaho, presents a troubling saga that begins with serious concerns about privacy, authority, and medical decision-making, and unfolds into a broader picture of how the facility interacts with families, legally designated decision-makers, and outside oversight. The core of the complaint centers on repeated oversteps of personal and legal boundaries: the staff allegedly shared private information about a grandmother with individuals who had no legal or medical authority to receive it, and they allegedly refused to communicate or cooperate with the designated power of attorney despite a valid arrangement. The situation escalated to the point where the staff were accused of erasing the grandmother's cell phone and all personal data without consent, and they reportedly took direction from a family member who did not have legal standing. Such actions, the family asserts, culminated in decisions that put the grandmother at serious risk by influencing her to leave the facility and relocate across the country. In their view, this demonstrated a pattern of non-cooperation with ethical and privacy standards and a lack of collaboration with the other parties charged with protecting her interests.
Across multiple channels, the family reports a persistent effort to seek protection for the grandmother through every available avenue: attorneys, the state ombudsman, Adult Protective Services, and the grandmother's healthcare providers. Unfortunately, they describe Canyons as unwilling to collaborate or uphold appropriate ethical and privacy standards. The narrative emphasizes a sense of helplessness in the face of what they view as systemic gaps in accountability and in the facility's willingness to respect legally authorized decision-makers, even when confronted with documented authority and protective mechanisms.
Amid these highly negative experiences, the collection of reviews also contains a strong current of praise for what many others perceive as a very positive living environment. Numerous postings describe an excellent facility with caring staff and a homelike atmosphere. Words like "lovely," "caring," and "responsive" recur, along with claims that the staff are approachable, that the community is well maintained, and that the private rooms - each with attractive, private bathrooms - contribute to a home-like feel. Several reviewers emphasize the warmth of the community, the attentiveness of the team, and the sense that residents are valued and well cared for. They speak of a collaborative administrative team that works to resolve concerns and keeps families updated, and of the strong sense of community and connection among residents and staff.
Other accounts focus on practical positives: a robust schedule of activities for those who choose to participate, meaningful social interaction that helps residents thrive, and the visible care extended to loved ones during difficult times. Some reviewers highlight specific staff members who stood out, including a guide who provided excellent tours, a regional director who stresses professional standards, and a chef who takes pride in high-quality dining experiences. Testimonials speak to care that goes beyond basic routines, including compassionate moments like staff members attending funerals or going to great lengths to support families during challenging times. A recurring theme is that in many cases, the facility succeeds in delivering not only safety and routine, but also a sense of family and belonging for residents.
Yet not all reviews are uniformly glowing. Several accounts raise concerns about financial transparency and stewardship of residents' funds, noting instances of overcharging and the difficulty in obtaining accurate, printed invoices before the due date. One reviewer claims substantial monthly charges for a studio that seemed modest in size, with additional increases tied to raises, and describes a frustrating experience in seeking clear accounting and timely responses. The same voice notes broader frustrations with accountability and blame-shifting, and warns potential families that the facility can be under-resourced, leading to slower response times. There are also cautions about staff conduct, including allegations that some staff members may have been under the influence at work, and a specific report of a staff member who smelled of marijuana. Another concern singled out was a perception that the facility does not consistently provide opportunities to take residents out for activities outside the building, unlike other communities.
In sum, the narrative around Canyons Retirement Community is a juxtaposition of stark, troubling accusations about privacy violations, mismanagement, and conflicts over legal authority, set against a widely reported portrait of a welcoming, well-maintained, and caring environment where many families feel their loved ones are safe, well cared for, and emotionally supported. The positive testimonials emphasize home-like surroundings, dedicated staff, good meals, and meaningful engagement, as well as the reassurance of transparent and proactive family communication. The negative accounts, meanwhile, underscore real concerns about financial clarity, staff conduct, and the facility's willingness to work with authorized decision-makers and external authorities.
For families considering Canyons, the overarching takeaway is to approach with thorough due diligence and a careful, multi-faceted assessment. Ask pointed questions about privacy practices, data handling, and who is authorized to receive information, even when a Power of Attorney is in place. Inquire about financial transparency, invoicing, and the process for addressing concerns about charges. Seek concrete examples of collaboration with outside authorities, and request a clear plan for how the facility handles transitions in care or relocations. And beyond compliance, consider the daily lived experience described by residents and their families: the warmth of staff, the quality of meals, the opportunities for social engagement, the attentiveness of caregivers, and the overall atmosphere of the community. Careful, informed conversations with administrators, along with independent reviews and oversight, can help families determine whether Canyons aligns with their loved one's needs and their expectations for privacy, dignity, and compassionate care.
Canyons Retirement Community in Twin Falls, ID is a vibrant and welcoming assisted living community offering various types of care including board and care home, independent living, and memory care. Our community provides a wide range of amenities to ensure the comfort and enjoyment of our residents.
Residents can take part in numerous activities on-site, engage in social interactions, or relax in the beautiful garden. Our facility offers air-conditioning to keep everyone comfortable all year round. For those who enjoy looking their best, we have a beautician on-site and a beauty salon available.
Each resident has access to cable or satellite TV in their fully furnished accommodations. Devotional services are provided both on-site and off-site for spiritual enrichment. Meals are served in our dining room with special dietary restrictions catered to.
To maintain cleanliness and tidiness, housekeeping services are provided regularly. There are indoor common areas for residents to interact and connect with each other as well as outdoor common areas for outdoor gatherings.
Our community also offers move-in coordination services to make the transition as smooth as possible for new residents. Each private bathroom is designed for convenience and privacy.
In terms of care services, we provide 24-hour supervision ensuring the safety and wellbeing of our residents. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is readily available. We coordinate with health care providers to address any healthcare needs.
For residents with particular dietary requirements or conditions like diabetes or dementia, specialized meal plans are provided. Transportation arrangement is available for medical appointments.
Engaging activities are an essential part of life at Canyons Retirement Community. Residents can participate in community-sponsored activities, cooking classes, day trips and outings, educational speakers / lifelong learning programs, live dance or theater performances, musical performances, religious services both on-site and offsite including visits from chaplains or priests.
Located conveniently within close proximity to cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, Canyons Retirement Community in Twin Falls, ID offers a vibrant and caring environment where residents can enjoy their retirement years to the fullest.
This particular area of Twin Falls, Idaho offers a variety of amenities and services that cater to the needs of seniors. With several places of worship in close proximity, individuals can easily attend religious services. Additionally, there are multiple pharmacies nearby for convenient access to medications and medical supplies. The area also boasts reputable hospitals and physicians' offices, ensuring quality healthcare options. For leisure activities, residents can enjoy dining at a range of restaurants or explore nearby parks for outdoor recreation. Various cafes provide opportunities for socializing over coffee, while transportation services are available for easy travel around the area. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in Twin Falls.
At Canyons Retirement Community, the monthly costs for living accommodations reflect a commitment to quality and care. For a studio apartment, residents can expect to pay $3,300, which is slightly higher than the average cost in Twin Falls County at $2,993 but lower than the state average of $3,213. Similarly, for a one-bedroom unit priced at $3,700, the community remains competitive against local and state benchmarks - Twin Falls County averages are at $3,489 while Idaho's overall average stands at $3,774. These figures indicate that while Canyons Retirement Community may be positioned above county rates for studios and one-bedrooms, it provides valuable amenities and services that justify the investment in a comfortable and supportive living environment.
Canyons Retirement Community is located at 1215 Cheney Drive West, Twin Falls, ID 83301 in Twin Falls County, Idaho
Canyons Retirement Community's comprehensive features are designed to support residents with varying stages of dementia and Alzheimer's disease, enhancing their overall quality of life. The 24-hour supervision ensures that residents receive constant care and safety, while assistance with activities of daily living, including bathing and dressing, promotes dignity and fosters independence. Coordinated care with healthcare providers ensures that each resident's medical needs are met effectively, complemented by medication management to avoid confusion or missed doses. The specialized memory care programming and mental wellness initiatives cater specifically to cognitive challenges, providing stimulating activities that engage the mind while addressing mild cognitive impairment. Furthermore, incontinence care offers comfort and respect for residents' privacy, while meal preparation guarantees nutritional needs are met in a supportive environment. Transportation arrangements for medical appointments further streamline access to necessary health services, reinforcing Canyons' commitment to holistic care tailored for individuals navigating the complexities of memory-related conditions.
Canyons Retirement Community on seniors.fyi includes 22 photos including images showing interior, decor, living room, bookshelves, fireplace, dining, landscaping, lighting, and more.
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