Suenaga II in Kaneohe, HI

45-390 Kamehameha Highway, Kaneohe, HI 96744

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
87
4 stars
5
3 stars
0
2 stars
0
1 stars
8

Assisted Living

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Independent Living

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    Overall Review of Suenaga II

    Pros

    • pro Karen was fantastic to discuss options and provide details with specific locations of plots and services.
    • pro John was very helpful in coordinating and planning funeral arrangements.
    • pro Everyone was very professional, helpful and compassionate.
    • pro The staff made the transition smooth for families arranging from afar.
    • pro David Zimmerman was very professional, courteous, honest and understanding.
    • pro The area is amazingly beautiful, with a very friendly and helpful staff.
    • pro The Hawaiian Memorial staff did everything asked so beautifully, and Maggie accompanied visitors at the burial site, ensuring everything was done as expected.
    • pro Bertha Lynn and KJ provided very loving, caring service and were super professional.
    • pro David from Dignity was patient, listened to concerns, and showed compassion.
    • pro Maggie Silva was helpful, informative, and patient, guiding through the process.
    • pro Turnkey memorial services provide one-call convenience and reduce stress for families.
    • pro The grounds are beautiful, and the staff are kind, compassionate, and caring.
    • pro Mere is awesome to work with.
    • pro Elsie Damaso provided wonderful care for final arrangements, showing respect and going above and beyond, even with long-distance planning.
    • pro The new crew is doing a great job keeping the grounds looking good.
    • pro Mr. Rever Akiu and the staff are dedicated to ensuring loved ones receive the service and burial they deserve.
    • pro Barbara was nice, professional, and informative.
    • pro Renovated chapel facilities are much improved and can accommodate more guests.
    • pro The staff is easy to work with.
    • pro Maggie provided help from day one.
    • pro The cemetery is professional, compassionate, and caring.
    • pro Ed Pulchaski delivered exceptional care and service.

    Cons

    • pro They were disappointed with how long it took to make the memory vase.
    • pro They experienced poor communication and unfulfilled promises, making the experience terrible.
    • pro They would not recommend the company to others.
    • pro They faced delays, missed callbacks, and shifting ETAs for the order.
    • pro They encountered double payments and ongoing billing issues causing frustration.
    • pro They felt their mother's dignity was not respected due to delays and errors.
    • pro They encountered an error in the parent's profile that stalled progress.
    • pro They found the facilities dated and in need of TLC.

    Review

    Suenaga II in Kaneohe is best suited for families that want a hands-on, relationship-based approach to funeral planning and burial arrangements, delivered by seasoned local staff who understand the Hawaii sense of aloha. This community shines for those who value personal guidance, clear explanations of options, and a process that can be managed from a distance without sacrificing care. Longtime relationships with planners who stay with families through the decisions and the ceremony itself are a real asset here, making a difficult time more navigable through highly attentive service.

    Those considering alternatives should note that the standout strength comes with a caveat: communications and follow-through can vary, and when timelines slip, frustration tends to rise. Families that require near-perfect punctuality, watertight administrative discipline, or a flawless, plug-and-play experience may find some providers that promise quicker turnarounds more appealing. For anyone pressed for speed, or who cannot tolerate intermittent contact or delays in forms and updates, exploring other options with a stronger track record on responsiveness could be prudent.

    The core advantages - compassionate, professional staff; thorough, patient planning; and the ability to coordinate complex arrangements with multiple generations and even cross-country families - often offset the most concerning drawbacks. Reviewers repeatedly highlight staff who listen, explain options clearly, and follow through on the details, with many examples of families feeling supported at every step. The preplanning tools, the emphasis on honoring loved ones' wishes, and the capacity to share clear, practical plans contribute to a sense of control during a time when control feels scarce. When burdens arise, the same team members have demonstrated accountability and a willingness to correct course.

    For families evaluating logistics, practical steps can mitigate risk. Secure a single, designated point of contact who can provide written timelines and confirmations for every milestone - documentation, dates, and forms should be captured in email or a planning folder. Ask for a concrete deadline for each stage, and request proactive updates rather than waiting for inquiries. If distance is a factor, request virtual walkthroughs of plots or sites, and insist on written summaries after every meeting. Take advantage of any preplanning folders or checklists the staff offers; they streamline decisions and help families pre-authorize options, costs, and timelines before a crisis arises.

    The facility environment itself reinforces the decision to choose Suenaga II, especially when paired with the broader Hawaiian Memorial ecosystem. Grounds and sites are described as serene and well maintained, with staff praised for their courtesy and empathy. Renovations to chapels and common spaces have improved the experience for larger services, indicating a commitment to maintaining a dignified setting for final ceremonies. That combination - beautiful surroundings plus a stable, knowledgeable team - creates a reliable backdrop for families who want a traditional, respectful, and well-organized tribute to their loved ones.

    In the end, Suenaga II offers a compelling, practical path for families who value personal guidance, continuity of service, and a meaningful memorial experience, even when administrative hiccups occur. It remains a strong option for those who want a Hawaii-centered, compassionate process with long-standing staff who know how to navigate the complexities of planning from afar. However, prospective buyers should enter with eyes open about potential delays or gaps in follow-up and prepare to advocate for timely communication. With deliberate planning and clear expectations, Suenaga II can deliver a thoughtful, dignified celebration of life that aligns with family values and local sensibilities.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Honolulu International (10 miles away) Honolulu International (10 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Suenaga II is an exceptional assisted living community located in the beautiful town of Kaneohe, HI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.

    Our spacious dining room provides a welcoming environment for meals, which are prepared and served by our dedicated staff. Residents can enjoy delicious, chef-prepared meals that cater to special dietary restrictions. Additionally, our caring team provides assistance with activities of daily living, such as bathing, dressing, and transfers.

    The community is fully furnished and includes outdoor spaces where residents can relax and enjoy the beautiful surroundings. We also provide housekeeping services to keep each resident's living space clean and tidy.

    At Suenaga II, we prioritize the health and safety of our residents. Therefore, we offer medication management services and work closely with healthcare providers to coordinate any necessary medical treatments or appointments. Our staff is trained to accommodate diabetes diets and other special dietary restrictions.

    Our location is conveniently surrounded by essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. In addition to these amenities within close proximity to our community, we also provide transportation arrangements for medical needs or doctor's appointments.

    We believe in promoting an active lifestyle for our residents. Therefore, we schedule a variety of daily activities to engage their minds and bodies.

    Suenaga II strives to provide a comfortable and nurturing environment where seniors can enjoy their golden years while receiving the care they need. Contact us today to learn more about how we can meet your loved one's unique needs in assisted living in Kaneohe!

    Nearby Places of Interest

    Pharmacies

    • Longs Drugs (0.8 miles)
    • Times Super Market (1.7 miles)
    • Walgreens (2.1 miles)
    • Longs Drugs (2.2 miles)
    • Walgreens (3.3 miles)
    • Longs Drugs (3.4 miles)
    • Times Supermarkets (3.6 miles)

    Physicians

    • Back 2 Health (1.1 miles)
    • Windward Vision Center Kaneohe (2.2 miles)
    • Dr John M Nagamine, MD (2.5 miles)
    • Koolau Women's Health Care (2.5 miles)
    • Linda Denise Chiu (3.4 miles)
    • Medical Corner (3.4 miles)
    • Dean Charles R Dr (3.4 miles)

    Parks

    • NuÊ»uanu Pali State Wayside (1.6 miles)
    • Kualoa Regional Park (2.5 miles)
    • He‘eia State Park (3.7 miles)
    • Kailua District Park (3.7 miles)
    • Tantalus Lookout (5.2 miles)
    • Manoa Valley District Park (5.4 miles)
    • Makiki District Park (6.5 miles)

    Restaurants

    • Adela's Country Eatery (2 miles)
    • Haleiwa Joe's At Haiku Gardens (2.2 miles)
    • Creekside (3.4 miles)
    • McDonald's (3.7 miles)
    • McDonald's (6 miles)
    • McDonald's (6.3 miles)
    • Sakana Grill (6.5 miles)

    Hospitals

    • Hawaii State Hospital (2.5 miles)
    • Birth Center At Castle Med Center (2.5 miles)
    • Dr. John Garvie MD (2.6 miles)
    • Castle Medical Center (3.4 miles)
    • Kamisugi Malia Hi Smile Orthodontics (3.4 miles)
    • Hmce (5.5 miles)
    • Asn Consulting Services (6.1 miles)

    Cafes

    • Kalapawai Cafe (3.3 miles)
    • The Bishop Museum Café by Highway Inn (6.2 miles)

    Places of Worship

    • Kailua Hongwanji Temple (3.5 miles)
    • Byodo-In Temple (3.7 miles)
    • Sacred Heart Church (6.5 miles)
    • Izumo Taishakyo Mission of Hawaii (6.7 miles)

    Frequently Asked Questions

    Where is Suenaga II?

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