1342 Kamehameha Iv Road, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
The staff treated her with patience, kindness, and a great deal of respect. Their warm hearts and professional support made a big difference for her and the family. The staff were awesome, and Nia went above and beyond. The admission process was easy, and the therapists were professional and caring. The nurses and CNAs were amazing and consistently compassionate. The facility was neat, clean, and well-maintained, with friendly and attentive staff. The meals were flavorful and prepared by a real chef, with meals that were eagerly anticipated. The rehab staff were patient, supportive, and effective in helping patients recover. Administrators and department heads kept families in the loop with clear communication.
The facility lost the medical cards and no one would answer the phones to help. The reviewer would not recommend this facility to anyone. Appearance and renovations did not make it a good rehab place. The CNA told her she wasn't the only patient there when she needed the bathroom. The reviewer said the facility was a "no" for them and their family. The facility lost her clothes twice. The facility was dirty. Some patients waited hours to receive help or were left in hallways in their wheelchairs for hours. Parking was a bit of a challenge. The reviewer claimed the patient worsened, experiencing dehydration and fainting, instead of getting better. The staff neglected the reviewer's father.Avalon Care Center and its Avalon-branded facilities come through in many families' stories as a place where care, kindness, and the spirit of aloha show up in everyday moments. Across Honolulu and the Islands, loved ones describe staff who treat patients with patience, respect, and genuine concern. One family member emphasized how the caregivers approached her mother with warmth and professional support that made a meaningful difference for the patient and the family. Others recalled the calming, compassionate tone during short stays or longer rehab periods, and many closed their notes with heartfelt gratitude and strong recommendations, often accompanied by the familiar mahalo and aloha.
Several reviews highlight standout admissions experiences and ongoing bedside support. At the Honolulu location, families thanked admissions staff Kiana and Jo Ann for being courteous and thorough in handling the required forms, explaining procedures clearly, and guiding everyone through the process with professionalism. The staff members who touch daily care - nurses, aides, and therapists - are repeatedly praised for their helpfulness, reliability, and willingness to go above and beyond. One reviewer singled out a nurse named Nia, noting she consistently went the extra mile, while others gave shout-outs to the entire nursing and CNA team for their knowledge, kindness, and readiness to assist. Even administrative helpers like the receptionist were appreciated for their helpful, friendly service.
Rehabilitation and therapy are frequently praised for their quality and effectiveness. Families describe therapists who were professional, patient, and encouraging, helping patients regain mobility and confidence after surgery or illness. In some accounts, the therapy program is connected to a dedicated rehab provider (Reliant Rehabilitation), lauded for its well-trained staff who were aggressive about pursuing recovery goals yet attentive to the patient's comfort. The overall rehabilitation experience is framed as a collaborative effort, with therapists, nursing staff, and support teams like dietitians and kitchen staff contributing to a positive outcome and a sense of progress for the patient. The praise isn't limited to clinical work; families often note improvements in mood and spirits as patients regain function.
Food and facility atmosphere receive frequent compliments as well. Reviewers describe meals as flavorful and satisfying, with one patient noting the meals were ono and that the kitchen offered a Filipino and Asian-inspired menu prepared by a real chef. The presence of fresh, well-prepared meals is tied to better experiences overall, and several accounts emphasize that the food quality mattered for healing and enjoyment. The physical environment is also praised: clean rooms and common areas, a well-maintained facility, and spaces that feel welcoming. One reviewer even says the building's climate-control and overall comfort contributed to the sense that this is a place where healing can happen.
Not all stories are plotlines of flawless success, however. A few families recount serious concerns about care experiences that did not meet expectations. One reviewer, recognizing the caring and friendly demeanor of most staff, nevertheless warned that they would not recommend the facility due to troubling episodes involving care practices while their loved one was staying for antibiotic treatment. They described moments when patient well-being appeared to be compromised, with delays, symptoms worsening, and conditions like dehydration and illness that left a lasting impression. This account underscores that even in well-regarded centers, there can be gaps in care, communication, or responsiveness that significantly affect a family's trust and willingness to stay.
Another important thread centers on patient belongings. A concerned family member reported repeated losses of clothing and other personal items, expressing frustration with the facility's handling of patient belongings and the emotional toll it took. In addition to clinical care, this reviewer highlighted the emotional impact of such losses on both patient and family, emphasizing the need for better attention to non-clinical aspects of care.
Despite a spectrum of experiences, several reviewers share a strong sense of gratitude for the staff's dedication and for the care that helped loved ones progress toward their goals. Families praised the entire team - nurses, nurse aides, physical and occupational therapists, nutrition and kitchen staff, housekeeping, and administration - for their hard work, clear communication, and genuine concern. A recurring theme is the "aloha spirit" that people associate with Hawaiian care facilities: leadership that stays in touch with families, staff who communicate openly about care plans, and a shared commitment to making patients feel safe, respected, and supported throughout recovery. The praise often culminates in heartfelt mahalo and recommendations to others seeking rehabilitation and long-term care.
Location and ambiance specifics also appear in the reviews. Some families spoke about the practical realities of care in Hawaii - parking challenges near the facilities, the need to manage traffic and access, and the preference for environments that feel welcoming rather than clinical. Others highlighted the comfort of staying on site: cool-but-not-stuffy interiors, rooms that felt homelike, and the sense that staff treated residents as family - an enduring reflection of the care culture described by multiple reviewers. Several accounts also mention the importance of activities, social engagement, and sunshine on the lanai, all of which contributed to a more holistic sense of well-being for patients during rehab and recovery.
In one memorable note, a reviewer recalled the long history of the facility before it became Avalon, referencing Beverly Manor and a dark memory from decades past. That memory underscores how name changes alone don't automatically transform the level of care - but many current reviews focus on the present-day staff, treatments, and environment, which recipients describe as capable of delivering real care, progress, and comfort today. Another reviewer offered practical, down-to-earth feedback: bring a personal comfort item like a favorite blanket, because the facility can feel cool at times, and quiet nighttime environments can be challenging due to noise from TV and conversations during staff changes.
Overall, the collected experiences paint a nuanced portrait: Avalon centers are widely celebrated for compassionate, attentive care, strong therapeutic teams, and a warm, island-hearted culture that honors patients and families alike. They receive frequent praise for the quality of therapists, the dedication of nurses and aides, the care and flavorful meals from an experienced kitchen staff, and the sense that families are kept in the loop and involved. At the same time, the stories do not gloss over serious concerns: mislaid belongings, moments of perceived neglect or miscommunication, and specific experiences that led some families to hesitate about recommending the facility. Taken together, the reviews offer a vivid, heartfelt portrait of care at Avalon - stories of gratitude, moments of frustration, and a shared hope for always-improving service that reflects the islands' enduring spirit of healing and community.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Veronica Esteban Care Home in Honolulu, HI is a welcoming and fully furnished assisted living community that provides a comfortable and supportive environment for seniors. The care home offers a range of amenities to enhance the residents' experience, including a spacious dining room where nutritious meals are served, helping them meet any special dietary restrictions they may have.
Residents can enjoy the beauty of the outdoors in the garden or explore the nearby parks at their leisure. The community also provides high-speed internet/Wi-Fi and telephone services, ensuring that residents can stay connected with their loved ones.
The dedicated staff at Veronica Esteban Care Home is committed to assisting residents with daily activities such as bathing, dressing, and transfers. They also offer medication management services to ensure the proper administration of medications. Coordination with healthcare providers is available for those who require additional medical assistance such as diabetes management or transportation arrangements for medical appointments.
To promote an active lifestyle, scheduled daily activities are organized to cater to different interests and preferences. Whether it's engaging in stimulating social events or enjoying recreational activities within the community, residents have plenty of opportunities for meaningful engagement.
Conveniently located near various amenities, the care home offers easy access to three cafes, two parks, 16 pharmacies, 33 physicians, 21 restaurants, 11 transportation options, three places of worship, one theater, and ten hospitals. This accessible network ensures that residents have readily available resources and services within close proximity.
At Veronica Esteban Care Home, seniors can enjoy a supportive living environment where their needs are met by compassionate staff members who prioritize their comfort and well-being.
Veronica Esteban Care Home is located at 1342 Kamehameha Iv Road, Honolulu, HI 96819 in Honolulu County, Hawaii
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