1439 Middle Street, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
M?lama Maika'i's scheduling and communication were described as easy, thorough, and a huge relief for families. Caregivers were praised for compassion, patience, and going above and beyond. Staff such as Mari, Gwen, Xeleste, Angela, Sharenna, and Jurnee were noted as professional, caring, and reliable. The initial assessments and explanations of care options were thorough and helpful. The company demonstrated flexibility and responsiveness, including last-minute care and coordinated scheduling. Families reported peace of mind knowing their loved ones were in capable hands. Customer service representatives were respectful and attentive to concerns. The group chat setup for scheduling changes was appreciated. Caregivers' attentiveness and ability to adapt to clients' needs were highlighted.
Very friendly but incompetent management. There were months with frequent no-shows and late arrivals. The reviewer would not recommend the service. A caregiver attempted a transfer without using a hoyer lift, risking the patient's safety. The first caregiver arrived late and left early, taking advantage of the grace period. A sick caregiver caused a cough that led to pneumonia in the patient. They did not send an invoice, resulting in a late fee. The last caregiver spent time on phone calls and was not attentive.M?lama Maika'i has earned a portrait in the hearts of families seeking in-home care that is as much about compassion as it is about practical support. Across many accounts, the caregivers are described as genuinely caring, patient, and respectful, with staff who are easy to reach and willing to help with a personalized approach. Clients repeatedly acknowledge the kindness and dedication of those who come to assist their loved ones, and they express appreciation for the company's effort to match families with caregivers who feel like a good fit. The overall tone is one of gratitude for the care that exists alongside a clear sense that improvements in scheduling and reliability would make the service even stronger.
A recurrent thread in the feedback is the tension between heartfelt care and operational reliability. Several reviews point to unpredictable scheduling, with days of uncertainty about who will appear and when. Some families describe a pattern of late notices or shifts being filled only hours before a caregiver is due, leaving them anxious about coverage for critical days. A few customers mention a grace period used by early caregivers to justify lateness, which understandably erodes confidence in consistency. In contrast, other clients highlight smoother experiences when the team uses real-time communication tools and multiple check-ins, noting that the company's scheduling and notifications can be clear and timely, and that the group chat for adjustments is a valuable feature. The ability to coordinate care from afar, such as from the mainland, is cited as a significant relief, making the process feel less stressful and more manageable for families balancing care with distance.
The quality of caregivers runs a broad spectrum in the testimonials, from standout stars to cautionary tales. Several caregivers are repeatedly celebrated for going above and beyond - someone who arrived on time, asked thoughtful questions, and completed tasks with care and initiative, sometimes even without prompting. Names like Gwen, Marjorie, Sharenna, Cheryl, Joy, and Rhio surface as particularly impactful, with descriptions of compassionate, patient, and highly capable care. One reviewer specifically lauds Xeleste for exceptional cleaning and gentle, thorough care, while Angela earns praise for reliable assistance. There are stories of a caregiver who quickly adapted to a family member's unique communication style, and another where a caregiver demonstrated professionalism and warmth that helped a stroke survivor feel understood. Yet there are also cautions: reports of a caregiver who did not follow safe lifting protocols, or who left the patient at risk by attempting transfers without the proper equipment, and a troubling account of a caregiver who contributed to a health setback through illness. A number of reviews describe miscommunications about what duties would be performed, with some families feeling they had to explicitly instruct the aides to do basic tasks like cleaning or vacuuming.
The organizational culture appears to be a strong positive for many who work with M?lama Maika'i as employees or as long-term clients. One reviewer states emphatically that the company is the best they've ever worked for, praising a supportive environment where the company checks in on staff to ensure quality service. This sentiment helps explain why several families feel that, when the team is aligned and caregivers are well-matched, the experience can be outstanding and dependable. The care team's ability to respond with warmth, competence, and professional attitude is repeatedly cited as the reason families choose to stay with the service and to recommend it to others.
Administrative and invoicing processes are a mixed bag in the reviews. Some clients report frustration over not receiving an invoice and facing late fees before the issue was resolved, while others note that customer service promptly corrected these mistakes after being alerted. The interactions with the office - respectful, patient, and diligently helpful - shine through even when billing issues arise, suggesting a culture of courtesy and accountability. The combination of responsive customer service and a willingness to address problems helps soften the sting of administrative hiccups for many customers, though the billing hiccups underscore an area where consistency would be welcomed.
Taken together, the experiences paint a picture of M?lama Maika'i as a company with a deeply rooted emphasis on compassionate care and strong caregiver-client relationships, tempered by real-world scheduling challenges and occasional lapses in operational reliability. Clients who receive consistent, on-time, and well-matched care report profound peace of mind and transformative relief for their families. Others carry away a more cautious impression, hopeful that the company will continue to refine its scheduling, expand reliable coverage, and reinforce training so that all caregivers can deliver the same high standard of empathetic care in every visit. The recurring themes - genuine care, responsive communication, and the ongoing need for dependable scheduling - offer a clear roadmap for continued improvement and continued trust for families who rely on M?lama Maika'i.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Magsanide's Care Home, located in the heart of Honolulu, HI, offers a nurturing and comfortable environment for seniors seeking assistance with daily living activities. This thoughtfully designed community features a range of amenities to ensure residents feel at home. Enjoy meals in the spacious dining room or relax in the serene garden and outdoor spaces. Every apartment is fully furnished for convenience, and housekeeping services are provided to maintain a tidy living space.
Magsanide's Care Home prides itself on its comprehensive care services tailored to individual needs. Residents receive personalized assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates closely with health care providers to manage medication and special dietary requirements effectively, including diabetes diets and other specific nutritional needs. Transportation arrangements for medical appointments further enhance the level of support offered.
Social engagement is fostered through scheduled daily activities that encourage connection and participation among residents. For those interested in exploring the local community, Magsanide's Care Home benefits from proximity to numerous cafes, parks, restaurants, pharmacies, physicians, places of worship, theaters, hospitals, and transportation options.
With a focus on providing high-quality care in a warm and welcoming setting, Magsanide's Care Home is an ideal choice for seniors looking to maintain their independence while receiving the assistance they need.
This part of Honolulu, Hawaii offers convenient access to essential amenities for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, hospitals, theaters, places of worship, parks, and transportation options within a few miles radius, residents can easily meet their daily needs and enjoy recreational activities. The close proximity to healthcare facilities like Kaiser Permanente Hospital and the Sparks M. Matsunaga VA Medical Center ensures access to quality medical care. Additionally, the nearby Regal Dole Cannery theater provides entertainment options for seniors looking to enjoy a movie. Overall, this area provides a well-rounded environment for seniors seeking a vibrant community with easy access to services and attractions.
Magsanide's Care Home is located at 1439 Middle Street, Honolulu, HI 96819 in Honolulu County, Hawaii
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