Magsanide's Care Home in Honolulu, HI

1439 Middle Street, Honolulu, HI 96819

For more information about senior living options: (844) 490-3973

4.8 from 70 reviews
5 stars
64
4 stars
3
3 stars
0
2 stars
1
1 stars
2

Assisted Living

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    Overall Review of Magsanide's Care Home

    Pros

    • pro Malama Maika'i provides compassionate, reliable in-home care.
    • pro The caregivers are punctual, attentive, and genuinely caring.
    • pro Gwen and Marjorie are professional, responsive, and supportive.
    • pro Families report thorough, reassuring scheduling and communication.
    • pro The staff treat clients with kindness, respect, and aloha.
    • pro Daily logs and timely updates keep families informed.
    • pro The company is trustworthy, flexible, and dedicated to going above and beyond.
    • pro Caregivers bring peace of mind and improve loved ones' quality of life.
    • pro Clients consistently praise the professionalism and dedication of Malama Maika'i.

    Cons

    • pro They experienced days when a caregiver did not show up until hours before a shift.
    • pro The first caregiver seemed to take advantage of the grace period, arriving late and leaving early but staying within the grace period.
    • pro The next caregiver was overly confident they could transfer the grandmother without using the hoyer lift.
    • pro If the family wasn't home, they doubted how the caregiver would lift the grandmother off the floor without help.
    • pro The last caregiver was on phone calls and not attentive.
    • pro They did not send an invoice.
    • pro They charged a late fee before the customer had received the invoice.
    • pro There were four to five no-shows and several late arrivals over several months.
    • pro The management was incompetent.
    • pro They would not be recommended.

    Review

    This community's reviews point to a service model that is best suited for families who prioritize deeply personalized, compassionate in-home care and value strong, ongoing communication. The caregivers are repeatedly praised for warmth, patience, and the ability to connect with an elderly loved one in a meaningful way, often going beyond basic tasks to support dignity and comfort. The best fit is a family seeking reliable, one-on-one attention, with clear daily updates and a flexible approach to scheduling that can accommodate changing needs, such as dementia-friendly routines or post-acute recovery. This is not a "set it and forget it" arrangement; it works best when there is active family involvement, a willingness to align with a caregiver team, and a commitment to maintaining open channels with the scheduler.

    Those who should consider alternatives are families where consistent, guaranteed coverage is non-negotiable or where past experiences with staffing instability would be unacceptable. Several reviews flag repeated no-shows, late arrivals, and gaps in scheduling as significant drawbacks that can erode trust and safety if not addressed. Billing and invoicing issues also surfaced, with late fees and communication slips undermining confidence in administration. For households facing frequent care gaps, or for cases requiring rigid 24/7 supervision without the possibility of delays, an alternative arrangement with stricter guarantees or a more centralized management structure may be preferable.

    The strongest positives here - exceptional caregiver quality, proactive communication, and a demonstrated capacity to tailor care - do substantial work in offsetting the main drawbacks, but require careful management. When initial assessments identify appropriate care tiers and a thoughtful caregiver match is made, the care experience feels remarkably personalized. Families repeatedly note that caregivers arrive with empathy, stay engaged with daily routines, and report back comprehensively through daily logs, which helps relatives stay connected even from afar. The ability to coordinate care remotely and to adjust schedules via group chats or direct contacts provides a practical counterbalance to occasional scheduling hiccups, creating a transparent, responsive care ecosystem.

    However, the most persistent caveat is staffing reliability. Reviews describe instances of caregivers arriving late, leaving early, or not receiving clear directions, which can undermine continuity of care. The caregiver who avoids or minimizes critical tasks, or a management layer that struggles to reinstate a solid schedule, contrasts sharply with the peak experiences where multiple team members - Gwen, Marjorie, and others - consistently delivered punctual, attentive service. This duality makes the agency a strong choice for families prepared to actively monitor and advocate for reliable coverage, to specify preferred caregivers, and to capitalize on practical tools like daily reports and real-time updates to protect the care rhythm.

    From a practical decision standpoint, this agency shines when a plan is well-coordinated, when there is a robust intake and scheduling process, and when families are prepared to engage. Prospective clients should demand a clear service-level agreement that codifies caregiver assignment, back-up coverage in case of no-shows, and timely invoicing protocols. Request a formal onboarding that includes a trial period with key caregivers, and insist on consistent daily logs and proactive updates. For families managing care from a distance, verify the availability of remote scheduling, direct lines to the scheduler, and a reliable point of contact who can urgently address any evolving needs or safety concerns.

    In the end, the value rests on a balance: high-caliber, compassionate caregivers and strong family-centric communication versus the fragility of scheduling reliability in a high-demand field. When scheduling is managed proactively, caregiver matches are thoughtfully made, and daily communication is sustained, the care experience feels not only competent but genuinely comforting - an essential asset for loved ones who thrive on consistency and reassurance. For those whose tolerance for scheduling risk is low, it is wise to benchmark against providers with more stringent guarantees or to embed stronger oversight measures, private or community-based options, and explicit contingency plans. In any case, arming the search with concrete expectations around coverage, invoicing, and caregiver consistency will determine whether this model delivers the steady, compassionate support that families are really seeking.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Honolulu International (3 miles away) Honolulu International (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Magsanide's Care Home, located in the heart of Honolulu, HI, offers a nurturing and comfortable environment for seniors seeking assistance with daily living activities. This thoughtfully designed community features a range of amenities to ensure residents feel at home. Enjoy meals in the spacious dining room or relax in the serene garden and outdoor spaces. Every apartment is fully furnished for convenience, and housekeeping services are provided to maintain a tidy living space.

    Magsanide's Care Home prides itself on its comprehensive care services tailored to individual needs. Residents receive personalized assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates closely with health care providers to manage medication and special dietary requirements effectively, including diabetes diets and other specific nutritional needs. Transportation arrangements for medical appointments further enhance the level of support offered.

    Social engagement is fostered through scheduled daily activities that encourage connection and participation among residents. For those interested in exploring the local community, Magsanide's Care Home benefits from proximity to numerous cafes, parks, restaurants, pharmacies, physicians, places of worship, theaters, hospitals, and transportation options.

    With a focus on providing high-quality care in a warm and welcoming setting, Magsanide's Care Home is an ideal choice for seniors looking to maintain their independence while receiving the assistance they need.

    Nearby Places of Interest

    This part of Honolulu, Hawaii offers convenient access to essential amenities for senior living. With multiple pharmacies, restaurants, cafes, physicians' offices, hospitals, theaters, places of worship, parks, and transportation options within a few miles radius, residents can easily meet their daily needs and enjoy recreational activities. The close proximity to healthcare facilities like Kaiser Permanente Hospital and the Sparks M. Matsunaga VA Medical Center ensures access to quality medical care. Additionally, the nearby Regal Dole Cannery theater provides entertainment options for seniors looking to enjoy a movie. Overall, this area provides a well-rounded environment for seniors seeking a vibrant community with easy access to services and attractions.

    Pharmacies

    • Times Supermarkets (0.7 miles)
    • Longs Drugs (0.8 miles)
    • Walgreens (0.8 miles)
    • Times Pharmacy - Liliha (1.9 miles)
    • Longs Drugs (2.3 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.3 miles)

    Restaurants

    • McDonald's (0.8 miles)
    • Sakana Grill (1.1 miles)
    • Wendy's (1.5 miles)
    • McDonald's (1.9 miles)
    • Liliha Bakery (2 miles)
    • McDonald's (2.3 miles)
    • Zippy's Vineyard (2.3 miles)

    Cafes

    • The Bishop Museum Café by Highway Inn (0.8 miles)
    • Starbucks (2.5 miles)
    • Starbucks (3.7 miles)

    Physicians

    • McKoy, James Dr-Kaiser Mapunapuna Clinic (1.1 miles)
    • Maluhia Health Center (1.4 miles)
    • Community Living Center (Formerlly Center for Aging) (1.5 miles)
    • Dr Jason Lam's Office (1.8 miles)
    • Orthopedic Care (1.8 miles)
    • Cataract & Vision Center of Hawaii (1.8 miles)
    • Honolulu Diagnostic Imaging (1.8 miles)

    Hospitals

    • Tripler Orthopedics (1.4 miles)
    • Sparks M. Matsunaga VA Medical Center (1.5 miles)
    • Hmce (1.9 miles)
    • Asn Consulting Services (1.9 miles)
    • Kaiser Permanente Hospital (2 miles)
    • Kaiser Permanente Moanalua Medical Center (2 miles)
    • Kuakini Medical Center (2 miles)

    Theaters

    • Regal Dole Cannery ScreenX, 4DX, IMAX & RPX (1.9 miles)

    Places of Worship

    • Izumo Taishakyo Mission of Hawaii (2.1 miles)
    • St Philomena Church (2.3 miles)
    • Community Lutheran Church Wels (3.4 miles)

    Parks

    • Salt Lake District Park (2.2 miles)
    • Makiki District Park (3.8 miles)

    Transportation

    • Diamond Head Concourse (2.6 miles)
    • United Club (2.6 miles)
    • Hertz Rent A Car (2.7 miles)
    • TSA Security Check Point (2.8 miles)
    • Central Concourse (2.8 miles)
    • Daniel K. Inouye International Airport (HNL) (2.8 miles)
    • United Airlines (2.9 miles)

    Frequently Asked Questions

    Where is Magsanide's Care Home?

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