2307 North School Street, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
They treated her with patience, kindness, and respect. The admission process was easy and smooth. The therapists were professional and caring. The nurses and CNAs were awesome. The staff were friendly, knowledgeable, and caring. The meals were ono, flavorful, and served hot. The kitchen had a real chef running it, delivering consistently good meals. The facility was neat, clean, and well-maintained. The care team provided excellent care; nurses, nurse aides, PT/OT, nutrition, kitchen staff, and housekeeping were all outstanding. Administrators and department heads kept families in the loop about care.
The reviewer would not recommend this facility to anybody. The facility is dirty, and the patient got sick from the food eaten there. Instead of getting better, the patient deteriorated - weak, vomiting, nonstop diarrhea, dehydration, and fainting. Some patients wait for hours to get help or are left in hallways in wheelchairs for hours. The facility lost the patient's clothes twice. A CNA told the patient she wasn't the only patient there and suggested quitting her job, which upset her. The reviewer regards this facility as a definite NO and would not recommend it. In the past, under its former name Beverly Manor, staff neglected the reviewer's father, leading to his death. The nighttime noise level made it hard to sleep.Avalon Care Center and Avalon Health Care Group come through in many reviews as places where patients and families repeatedly encounter warmth, compassion, and a consistently strong level of professional care. Across several Honolulu-area locations and short- and long-term rehab settings, families describe staff who are patient, kind, and respectful, with a blend of aloha spirit and professional dedication that seems to leave a lasting impression. Grandchildren, children, and spouses often single out nurses, CNAs, therapists, and admissions personnel by name, thanking them for going above and beyond, and emphasizing that the human touch - the way caregivers listen, explain, and support - made a real difference in recovery and daily comfort.
A common thread in the positive experiences is the sense that communication and involvement never feel distant. Reviewers repeatedly mention administrators and department heads who stay in touch with families about care plans, progress, and next steps, helping families feel informed and reassured during challenging recoveries. The sentiment of being kept "in the loop" is paired with genuine appreciation for the attention given to individual needs. People describe the care teams as cohesive units - nurses, nurse aides, therapists, and even housekeeping and kitchen staff - who treat patients as if they were their own family. In several accounts, care teams are praised for timeliness, empathy, and the patient-centered approach that characterizes daily routines and rehabilitation programs.
The experiential heart of Avalon's value seems to lie in its rehab and therapy programs. Families consistently highlight effective, patient-focused physical therapy and occupational therapy, with therapists who are described as patient, encouraging, and goal-oriented. One reviewer notes that the physical therapy staff are provided by Reliant Rehabilitation and are "extremely well trained" and aggressive about pursuing recovery goals. Another speaks to a patient who regained walking ability after a stroke, while others describe significant improvements in mobility and independence as a direct result of consistent therapy, supportive nursing, and a structured regimen that emphasizes progress and safety. The rehabilitation ethos is complemented by well-rounded teams that coordinate with nutrition, activities, and ongoing medical care to create a holistic recovery environment.
Food and facility upkeep are frequently praised as well. Reviews from multiple observers highlight meals that go beyond the expected, with real meat and flavors that appeal to diverse palates, including Filipino and Asian influences. The kitchen is described by a professional chef in one account as run by someone who clearly loves cooking for patients, delivering hot, flavorful dishes that contribute to overall morale and recovery. In addition to the kitchen, reviewers note clean, well-maintained rooms and common areas, with attention to accessibility and comfort. The overall environment, including sunny outdoor spaces like lanais and opportunities for social interaction and activities, helps patients stay engaged and feel cared for beyond the clinical aspects of rehab.
But the collection of experiences is not one-note. A substantial portion of reviews includes cautionary messages and serious concerns that deserve attention. Some reviewers recount admissions experiences that were smooth and positive, while others describe problems with lost clothing, belongings, or documentation - an area where families feel the burden of responsibility falls too heavily on patients and their loved ones. There are mentions of patients waiting for help or being left unattended in hallways, and even accounts of illness linked to dietary issues or inadequate responsiveness at critical moments. In a few reviews, patients or family members felt the care environment was not aligned with expectations, with strong language emphasizing disappointment and a perception that some days or shifts were less responsive than others.
There are also evocative, highly emotional memories that color the overall impression. One account references a family history with a facility that previously bore a different name, underscoring a belief that a name change does not automatically transform the quality of care. Another review gives voice to a painful experience of patient deterioration and perceived neglect, emphasizing the importance of clean, attentive care and timely medical attention. While many stories celebrate the "aloha spirit" and the generosity of staff, these darker notes remind readers that patient safety, reliability, and dignity must be upheld at all times, and that families will fiercely advocate for their loved ones when those standards feel compromised.
Overall, the reviews paint a nuanced portrait of Avalon as a place where exceptional care and genuine kindness are widely demonstrated, particularly in nursing and therapy, meals, and daily support that fosters recovery and comfort. The positives - clear communication, dedicated staff, effective rehab, and a welcoming, well-maintained environment - stand out and resonate with families who feel their loved ones are in capable, caring hands. At the same time, there are significant warnings about administrative lapses, the handling of personal belongings, and the need for consistently responsive care, especially in moments when quick assistance and reliable service are most crucial. Taken together, the stories suggest that Avalon can be a haven of compassionate care and effective rehabilitation, but like any healthcare setting, it benefits from continued attention to operations, reliability, and patient safety to ensure that every experience lives up to the high moments of kindness and competence that many families describe.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Soriano Care Home, an inviting assisted living community nestled in the vibrant heart of Honolulu, HI. Designed with your comfort and well-being in mind, Soriano Care Home offers a warm and welcoming atmosphere that feels like home.
Our community boasts a range of thoughtfully designed amenities to enhance daily living. Residents can enjoy delicious meals in our cozy dining room, relax in beautifully landscaped gardens, or stay connected with loved ones using our complimentary Wi-Fi/high-speed internet. We offer fully furnished accommodations with move-in coordination services to make transitions smooth and hassle-free. Housekeeping services ensure that residents can focus on what truly matters?enjoying life.
At Soriano Care Home, we understand the importance of personalized care. Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers, all tailored to individual needs. We also coordinate closely with health care providers to manage medication and special dietary requirements effectively, including diabetes-friendly meal preparation.
Residents can engage in a variety of scheduled daily activities that promote socialization and wellness. Conveniently located near two cafes, two parks for leisurely strolls, and numerous pharmacies and restaurants, there?s always something to explore nearby. For those requiring transportation for medical appointments or other outings, we handle all arrangements seamlessly.
With ten hospitals and 35 physicians in proximity, peace of mind is just around the corner. Our commitment at Soriano Care Home extends beyond basic care; it encompasses a nurturing environment where residents can thrive physically, socially, and emotionally.
Join us at Soriano Care Home?where compassionate care meets community living!
Soriano Care Home is located at 2307 North School Street, Honolulu, HI 96819 in Honolulu County, Hawaii
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