Oceanside Hawaii

Pros

• The loved one is thriving and happy at Oceanside Hawaii, enjoying the peaceful country atmosphere and beautiful surroundings reminiscent of her youth.
• Staff members are described as caring and helpful, providing a supportive environment for residents.
• The facility offers a variety of activities that keep residents engaged and busy.
• Many friendly workers contribute to a positive experience, especially the administrative staff and certain CNAs.
• The location is noted for its quiet beauty, enhancing the overall quality of life for residents.
• Regular church services on Sundays fulfill an important need for the loved one, contributing to her happiness.

Cons

• There were language barriers that hindered communication with the father, leading to feelings of neglect.
• Small amenity requests, such as salt and hot coffee, were frequently not fulfilled.
• The laundry process resulted in lost or mixed-up clothing and bedding items.
• Personal grooming services did not adequately address the father's long toenails.
• The activities coordinator did not effectively encourage participation in outings, which led to the father's reluctance to try again after being rebuffed once.
• Communication with facility management was insufficient; there was no admin contact email for documentation purposes.
• Important emergencies, such as the father's visit to the ER for shingles, were not communicated promptly to the family.
• There was a lack of response from facility management regarding reimbursement or move-out procedures, leading to frustration over poor customer service.
• The director appeared dismissive during phone conversations and did not provide satisfactory follow-up on unresolved issues.

Review

The experiences shared in the reviews highlight a mixed bag of sentiments regarding two different residents at Oceanside Hawaii, including aspects of community living, care quality, and communication issues. While one resident is thriving in her new environment, the other has faced numerous challenges that ultimately led to a difficult transition out of the facility.

Oceanside Hawaii appears to be a favorable place for some residents, particularly those who enjoy a serene country atmosphere infused with natural beauty. One family member expressed contentment with their loved one’s happiness and well-being amidst the lush surroundings and proximity to mountains. This connection to nature has been uplifting for her mother-in-law, as it reminds her of her younger days. Activities galore keep residents engaged, and she has found companionship among like-minded individuals within the community. Notably, the weekly Sunday church services are a significant aspect of her routine, allowing her to maintain spiritual engagement and social interaction.

However, contrasting experiences arose surrounding another resident—his family members voiced serious concerns about communication barriers and inadequate care received while he was at Oceanside. The lack of effective dialogue between staff members and their father severely affected his experience in the facility. Small requests like salt for his meals or hot coffee went unaddressed, leading family members to feel that essential aspects of resident care were being overlooked; while they don’t perceive these issues as insurmountable problems, they do believe that such matters warrant attention from management.

The reviews further indicate systemic shortcomings related to personal grooming services. One glaring issue noted was that toenail trimming was not provided, which left this particular resident feeling neglected in terms of personal care—a fundamental aspect for any assisted living environment. Communication appeared fragmented throughout various aspects of support offered by staff; even though there were friendly workers present—especially among administrative personnel—the overall effectiveness in addressing residents' needs seemed lacking.

Activity participation also attracted scrutiny. Despite having access to several recreational options available at Oceanside, it became evident that encouragement from staff was insufficient for some residents who might have needed a gentle nudge towards getting involved or trying new activities like taking the activities bus. For instance, after an initial experience where one resident’s attempt to utilize the transportation service was rebuffed due to an ID issue, he grew hesitant about further participation despite assurances that ID wasn’t necessarily required moving forward.

A significant pain point expressed by one family was communication—or rather the lack thereof—with administration regarding urgent health issues affecting their father. Alarmingly enough, they discovered through their own channels rather than from facility staff that he had experienced a medical emergency requiring an ER visit due to shingles on his forehead. This incident illustrated how critical information can fall through the cracks when adequate mechanisms are lacking; not only did it lead them into logistical chaos concerning scheduled appointments but also focused scrutiny on how important updates regarding health emergencies were seemingly overlooked by caregivers.

Ultimately prompting a change in residence was this very disconnect surrounding communication and patient attention coupled with ongoing neglect during daily care offerings; after deciding the current setting could not meet their father's needs effectively—especially as he required 24/7 assistance—they sought out alternative arrangements elsewhere more attuned toward attentive caregiving practices led by qualified professionals. In hindsight, while acknowledging some positive aspects of Oceania's operational approach—like affordability compared to similar facilities—their comprehensive review concluded with disenchantment over unresolved financial issues tied to his move-out process leaving lingering questions surrounding refund entitlements alongside feelings stemming from poor customer service interactions with management throughout their stay.

In summary, while Oceanside Hawaii offers beautiful surroundings conducive to certain residents’ flourishing lifestyles marked by ample activities and social opportunities—it also exposes deficiencies in areas such as personalized caregiving protocols commensurate with higher standards expected within assisted living settings resulting ultimately in discontentment borne out by critically voiced concerns reflecting on communication breakdowns persistent amidst operational undertakings needing redressal moving forward for improvement prospects critically deemed necessary within this engaging assisted living community model.

In Hauula, Hawaii, you will find a serene and picturesque community surrounded by beautiful parks such as Kahana Valley State Park and Waimea Valley. The area offers a variety of dining options ranging from local favorites like North Shore Tacos to popular chains like McDonald's. For medical needs, there are several physicians offices and pharmacies nearby, as well as Kaiser Permanente Kahuku Clinic for more specialized care. In terms of entertainment, residents can enjoy cafes like Starbucks and The Sunrise Shack, as well as the nearby Consolidated Theatres Mililani 14 for movie nights. Places of worship like Sunset Beach Christian Church and Byodo-In Temple offer spiritual fulfillment, while transportation options such as Wheeler Army Airfield provide convenience for getting around. Overall, Hauula offers a peaceful and convenient lifestyle for seniors looking to retire in a tropical paradise.

Parks

• Kahana Valley State Park (1.4 miles)
• Waimea Valley (10.7 miles)
• Sunset Beach Neighborhood Park (11.3 miles)
• Waimea Bay Beach Park (11.4 miles)
• He‘eia State Park (11.5 miles)
• Pupukea Beach Park (11.5 miles)
• Kualoa Regional Park (12.6 miles)

Restaurants

• North Shore Tacos (2.6 miles)
• Papa Ole's Kitchen (2.6 miles)
• Hukilau Marketplace (3.9 miles)
• Ha Breath of Life (4.1 miles)
• McDonald's (4.2 miles)
• Giovanni's Shrimp Truck (7.1 miles)
• Seven Brothers ""At the Mill"" (7.2 miles)

Physicians

• Dr. Marc Shlachter MD (4.5 miles)
• Laie-Country Doctor (4.5 miles)
• Ko'olauloa Community Health (6.6 miles)
• Ko'Olauloa (7.2 miles)
• Ko'olauloa Community Health (7.2 miles)
• Koff Irwin H MD Kaiser Permanente Medicl Cre Prgrm (7.4 miles)
• Rhee Steven, DO (10.5 miles)

Pharmacies

• Foodland Pharmacy (4.5 miles)
• Foodland 32 (4.5 miles)
• Foodland Super Market (4.5 miles)
• North Shore Pharmacy (7.2 miles)
• Longs Drugs (10.4 miles)
• CVS Pharmacy (10.4 miles)
• Longs Drugs (10.6 miles)

Hospitals

• Kaiser Permanente Kahuku Clinic (7.2 miles)
• Kahuku Medical Center (7.2 miles)
• Wahiawa General Hospital (10.4 miles)
• Fresenius Medical Care (10.4 miles)
• Hawaii State Hospital (12.6 miles)
• Waimano Hospital Dental Clinic (12.6 miles)
• Kaiser Permanente Hospital (12.9 miles)

Cafes

• Green World Farms (10.7 miles)
• Starbucks (10.7 miles)
• The Sunrise Shack (11.1 miles)
• Sunrise Shack Sharks Cove (11.5 miles)
• Starbucks (11.7 miles)
• Starbucks (11.8 miles)
• Coffee Gallery (13.3 miles)

Places of Worship

• Sunset Beach Christian Church (11.5 miles)
• Byodo-In Temple (11.5 miles)

Transportation

• Wheeler Army Airfield (11.6 miles)

Theaters

• Consolidated Theatres Mililani 14 (11.7 miles)