Heartis Suwanee offers competitive pricing for its residential options, with costs that vary based on room type but generally align well with local and state averages. For instance, a studio at Heartis Suwanee is priced at $3,075, notably lower than the Gwinnett County average of $3,580 and slightly below the Georgia average of $3,520. The one-bedroom apartments are offered at $3,499, which is comparable to county rates but exceeds the state baseline of $3,412. The two-bedroom option stands at $4,455 - slightly below the Gwinnett County average of $4,484 but significantly higher than the state average of $3,921. Notably, the semi-private accommodations cost $4,845 at Heartis Suwanee, which reflects a substantial premium over both the county ($2,530) and state averages ($2,529). Overall, while some costs are above local and statewide figures, particularly in larger room types and semi-private settings, Heartis Suwanee maintains a strong value proposition in various categories.
Floor plans
Heartis Suwanee
Gwinnett County
Georgia
Studio
$3,075
$3,580
$3,520
1 Bedroom
$3,499
$3,647
$3,412
2 Bedrooms
$4,455
$4,484
$3,921
Semi-Private
$4,845
$2,530
$2,529
Overall Review of Heartis Suwanee
caveat7 reviews mention this
Memory care safety concerns
Residents and families describe serious safety and supervision problems in memory care.
Several reviewers who placed a loved one in memory care describe safety failures and injuries, including frequent falls and medication or follow-up concerns. Others report bruises or skin issues without clear explanations, and difficulties getting concerns addressed by staff or leadership. A couple of reviewers also describe neglect-related experiences, including inadequate attention to medical needs. One of the most detailed accounts links the experience to a loss of mobility and hospital-level injuries over months.
caveat6 reviews mention this
Food service disappoints
Food quality and food service timing are recurring issues in the reviews.
Multiple reviewers say dining has fallen short, pointing to long waits for meals and inconsistent service. Others describe meals as less appealing than before, including smaller portions and preparation issues. Some also mention cleanliness issues around the dining environment, alongside unreliable housekeeping and maintenance. Even among more mixed reviews, food is often cited as the main drawback despite praise for other aspects of the community.
caveat3 reviews mention this
Memory care activities feel limited
Memory care engagement comes up as a concern in several reviews.
Some reviewers say the memory care activities weren’t delivered as expected, with residents often described as watching TV instead of participating. One account specifically questions whether an activities plan was actually happening in practice. Another reviewer also expresses frustration that their loved one wasn’t doing enough besides staying in common dining areas or in bed.
caveat3 reviews mention this
Unexpected rent increases and value
Several reviews flag rising costs and value concerns.
A few reviewers mention off-cycle or unexpected rent increases, calling out surprises in pricing. Others describe the overall cost as high, even while acknowledging positive experiences with the building or staff. Reviewers also suggest that budget fit matters, especially if you expect to need more support over time.
common20 reviews mention this
Staff kindness and responsiveness
Many residents and families describe staff as kind, attentive, and responsive to concerns.
Across the reviews, families and residents repeatedly mention warm, helpful interactions and prompt follow-through when questions come up. Several also credit specific roles like the activities and concierge teams, describing support with transportation, menus, and day-to-day needs. Even when reviews are critical overall, some still acknowledge that many caregivers are caring and accommodating. A common pattern is that residents are greeted by name and families feel listened to during their time onsite.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
175 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Independent Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Cafe
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor patio
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
Swimming pool
Swimming pool / hot tub
TV room
Telephone
VA Benefits Consultation
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Gluten-free
Guest meals
International cuisine
Kosher
Low / no sodium
Meals provided
No Sugar
Organic
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Vegan
Vegetarian
Activities
Activities off-site
Art classes
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Jewish services
Mormon/LDS services
Other religious services
Planned day trips
Protestant services
Resident-run activities
Scheduled daily activities
Visiting chaplain or priest
Nearby Places of Interest
This part of Suwanee, Georgia offers a variety of amenities that cater to senior living needs. With several parks nearby such as PlayTown Suwanee and George Pierce Park, residents can enjoy outdoor activities and stay active. There are also multiple pharmacies in close proximity for easy access to medications. A selection of restaurants ranging from fast food chains to upscale dining options ensures that there is something for every palate. For those in search of spiritual fulfillment, nearby places of worship like the Shirdi Sai Temple of Atlanta provide a sense of community and support. Additionally, the presence of medical facilities like Thomas Eye Group and Emory Johns Creek Hospital offer peace of mind in terms of healthcare services. With entertainment options like theaters within a short drive, seniors can also enjoy cultural experiences in the area. Overall, this part of Suwanee combines convenience, natural beauty, and essential services to provide a comfortable living environment for seniors.
Parks
PlayTown Suwanee (0.2 miles)
George Pierce Park (0.3 miles)
Town Center Park (0.3 miles)
Suwanee Creek Park (1.9 miles)
E.E Robinson Park (2.9 miles)
Rock Springs Park (3.2 miles)
Chattahoochee Pointe Park (3.3 miles)
Pharmacies
CVS Pharmacy (0.6 miles)
Walgreens (1.6 miles)
Walgreens (3.9 miles)
Walgreens (4.3 miles)
Walgreens (4.8 miles)
CVS Pharmacy (4.9 miles)
Walgreens (5.1 miles)
Restaurants
Chick-Fil-A (1.4 miles)
Subway (1.8 miles)
Sonic Drive-In (1.8 miles)
McDonald's (1.8 miles)
Sugar Hill Distillery (3.7 miles)
Culver's (4.1 miles)
Ted's Montana Grill (4.2 miles)
Cafes
Starbucks (1.5 miles)
Ding Tea (2.7 miles)
Starbucks (4.2 miles)
Kung Fu Tea (4.7 miles)
Starbucks (6.9 miles)
Panera Bread (7.5 miles)
Alchemist Trading Co. (7.8 miles)
Physicians
Thomas Eye Group - Suwanee Office (1.6 miles)
Crossroads Treatment Centers (2.6 miles)
Tri County Internal Medicine (3.9 miles)
Milan Eye Center (4.6 miles)
Northeast Georgia Physicians Group Buford (4.9 miles)
Lawrenceville Family Practice (5 miles)
Pandya Medical Center (5.6 miles)
Places of Worship
Shirdi Sai Temple of Atlanta (5 miles)
12Stone Church - Central Campus (6 miles)
First Baptist Church-Duluth (6.1 miles)
Perimeter Church (8 miles)
Theaters
Amc Sugarloaf Mills 18 (5.4 miles)
AMC Colonial 18 (6.8 miles)
Regal Medlock Crossing & RPX (7.8 miles)
Hospitals
Emory Johns Creek Hospital (6.3 miles)
Wound Treatment Center at Northside Hospital Gwinnett (7.1 miles)
Heartis Suwanee offers competitive pricing for its residential options, with costs that vary based on room type but generally align well with local and state averages. For instance, a studio at Heartis Suwanee is priced at $3,075, notably lower than the Gwinnett County average of $3,580 and slightly below the Georgia average of $3,520. The one-bedroom apartments are offered at $3,499, which is comparable to county rates but exceeds the state baseline of $3,412. The two-bedroom option stands at $4,455 - slightly below the Gwinnett County average of $4,484 but significantly higher than the state average of $3,921. Notably, the semi-private accommodations cost $4,845 at Heartis Suwanee, which reflects a substantial premium over both the county ($2,530) and state averages ($2,529). Overall, while some costs are above local and statewide figures, particularly in larger room types and semi-private settings, Heartis Suwanee maintains a strong value proposition in various categories.
The comprehensive features offered by Heartis Suwanee are designed to create a supportive environment conducive to the well-being of residents experiencing memory challenges. The 24-hour supervision ensures constant oversight, enabling staff to promptly respond to any needs or emergencies that may arise. Assistance with activities of daily living, including bathing, dressing, and transfers, helps individuals maintain dignity while receiving tailored support that promotes independence. Coordination with healthcare providers ensures continuity of care, while the dementia waiver enables customized approaches based on individual capabilities. Incontinence care and meal preparation address fundamental needs, enhancing comfort and nutritional health. Medication management safeguards against potential errors in prescriptions, while a mental wellness program and specialized memory care programming engage residents cognitively, fostering connection and stimulating their minds. Furthermore, transportation arrangements for medical appointments ensure residents maintain access to essential health services without added stress. Together, these features create a holistic approach that nurtures both physical and emotional well-being in those with dementia or Alzheimer's disease.
Heartis Suwanee on seniors.fyi includes 11 photos including images showing interior, seating area, chandelier, dining, spacious, exercise equipment, landscaping, exterior, and more.
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The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
Heartis Suwanee photos
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Interior
Decor
Living Room
Building
Bedroom
Dining
Lobby
Exercise Equipment
Conference Room
Interior
Decor, Lighting, Billiards, Game Room, and Cozy Atmosphere
Bedroom
Dining and Natural Light
Living Room
Landscaping, Building, Architecture, and Exterior
Kitchen and Pendant Lights
Chandelier
Seating Area
Lobby and High Ceiling
Exercise Equipment, Gym, Fitness Center, Treadmills, and Workout Room
Conference Room and Meeting Space
Spacious
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175 resident community capacity
1-bedroom apartments
Assisted Living
Independent Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Cafe
Computer center
Devotional services off-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Outdoor patio
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
Swimming pool
Telephone
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Hospice waiver
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Art classes
Catholic services
Concierge services
Cooking classes
Educational speakers / life long learning
Jewish services
Planned day trips
Peaceful, nature-forward setting with nearby parks, cafes, healthcare, places of worship, and diverse dining.
5 Early Indicators of Dementia and What You Can Do
8 Important Indicators That Memory Care May Be Necessary
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
