Salude

Pros

• The physical therapy department at Salude Rehab is highly praised for its exceptional quality and effectiveness, particularly for elderly patients.
• Many staff members at Salude were noted to be amazing, contributing positively to the overall care experience.
• Family involvement and support played a crucial role in patient care during difficult times, showcasing the strength of community and familial bonds.
• The facility itself is described as beautiful and modern, creating a pleasant environment for recovery.
• After leaving Salude, one patient experienced significant improvements in health and well-being thanks to timely medical intervention elsewhere.

Cons

• The care and compassion provided at Salude Rehab were described as "simply a zero," indicating a severe lack of attentiveness to patients' needs.
• Patients experienced multiple issues with medication dispensing, leading to serious concerns about their safety and well-being.
• The administration was criticized for poor teamwork and inadequate support for staff members, negatively impacting patient care.
• A patient's negative experience included feeling belittled and disrespected by the PA, contributing to a sense of frustration and dissatisfaction.
• The physical therapy regimen was inappropriate for some patients, pushing them beyond their capabilities and resulting in exhaustion and distress.
• There was a refusal to provide necessary antibiotics despite clear signs of pneumonia, showcasing negligence in medical decision-making.
• Even though the facility appeared new and clean, it ultimately lacked the essential qualities of competent medical care that are crucial for recovery.

Review

Salude Rehab in Suwannee has garnered a mixed reputation, particularly among those who have had firsthand experience with its care services. On one hand, some patients and their families appreciate the facility's emphasis on rehabilitation, especially for elderly patients looking to regain their independence after serious health challenges. The establishment's physical therapy department has been highlighted as exceptional, boasting five-star ratings and a commitment to providing intensive therapy sessions?often twice daily. This aspect is especially appealing in contrast to many standard subacute rehab facilities that tend to function more like nursing homes, offering minimal service and primarily focusing on long-term care for severely debilitated individuals.

However, despite the accolades related to physical therapy, substantial concerns emerge from several patient reviews detailing a lack of comprehensive and compassionate bedside manner across other departments. One reviewer expressed disillusionment with the overall quality of care once patients are transferred from physical therapy sessions back to their rooms. While acknowledging some capable staff members within the rehab space, they pointed out significant shortcomings among nurses and technicians, attributing this unfortunate trend to broader administrative failures and an apparent absence of teamwork. The reviewer lamented numerous instances where expected standards of care were unmet, particularly in medication management; they recounted specific mishaps involving medication dispensing that raised alarms about safety protocols.

A separate review detailed a harrowing experience when a 63-year-old woman diagnosed with oral cancer was admitted for necessary rehabilitation following complications from chemotherapy and radiation treatments. Initially feeling relief upon being accepted into Salude after weeks of searching for an appropriate facility capable of accommodating her complex medical needs?including pain management?the family soon realized that the reality fell short of expectations. Their frustrations mounted when they encountered inadequate communication from medical staff and an abrupt change in pain management protocols at the hands of a physician assistant (PA). Complaints regarding condescending treatment from staff compounded these issues, creating an environment fraught with tension rather than healing.

In yet another account surrounding care at Salude, grave concerns arose when clinical oversight failed during a critical period for this same patient. After experiencing post-surgical complications stemming from hip dislocation during her hospitalization at Salude, attempts by her family to advocate for further diagnostics or appropriate interventions were met with resistance and skepticism by the PA overseeing her care. Despite visible signs of distress and indications suggesting potential pneumonia?symptoms such as fever and labored breathing?the request for antibiotics was denied until formal confirmation could be made through chest X-rays. This rigid adherence to protocol without responsiveness to present symptoms led not only to frustration but also directly contributed to the further deterioration of the patient's condition.

The turning point came when the patient was ultimately transported back to Gwinnett Medical Center due to alarming developments in her health status?diagnosed promptly with pneumonia after rigorous evaluation there. The timely intervention at GMC resulted in effective treatment leading to significant improvement in her condition within days?a stark contrast emphasizing what patients can expect elsewhere versus what they may encounter at Salude Rehab.

Ultimately, although Salude presents itself as a premier destination for rehabilitation?with modern amenities and top-tier physical therapy?the concerning reports regarding aspects like prescribed medications? management and interpersonal communications signify alarming gaps in clinical practice that could put vulnerable patients at risk. These experiences underline an essential truth: while impressive infrastructure can attract patients initially seeking recovery or rehabilitation services, true excellence must encompass holistic care characterized by empathy, communication, collaboration among healthcare providers?and ultimately safeguarding patient safety above all else.

Given these cautionary tales shared by former patients' families grappling with life-threatening illnesses or recovery trajectories marred by ineptitude within caregiving settings, it becomes evident that prospective clients ought to conduct thorough research beyond mere star ratings before placing their loved ones under any particular facility's watchful eye?because sometimes appearances can be deceiving.

Restaurants

• McDonald's (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Subway (0.5 miles)
• Chick-Fil-A (2.3 miles)
• Bruster's Ice Cream (3.2 miles)
• Chick-Fil-A (3.5 miles)
• Culver's (3.9 miles)

Cafes

• Ding Tea (0.9 miles)
• Starbucks (2.3 miles)
• Starbucks (3.9 miles)
• Kung Fu Tea (5 miles)
• Starbucks (5 miles)

Physicians

• Crossroads Treatment Centers (1 miles)
• Thomas Eye Group - Suwanee Office (2.2 miles)
• Lawrenceville Family Practice (3.1 miles)
• Southern Dermatology (4.2 miles)
• Woolfson Eye Institute (4.5 miles)
• Milan Eye Center (4.6 miles)
• Tri County Internal Medicine (5.2 miles)

Parks

• Suwanee Creek Park (1.4 miles)
• Town Center Park (1.7 miles)
• PlayTown Suwanee (1.7 miles)
• George Pierce Park (1.9 miles)
• Rock Springs Park (2.5 miles)
• McKendree Park (3.8 miles)
• Chattahoochee Pointe Park (4.5 miles)

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Theaters

• Amc Sugarloaf Mills 18 (3.7 miles)
• AMC Colonial 18 (4.9 miles)

Places of Worship

• 12Stone Church - Central Campus (4.4 miles)
• First Baptist Church-Duluth (5.1 miles)
• First United Methodist Church of Lawrenceville (6.4 miles)
• Shirdi Sai Temple of Atlanta (6.8 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (5.2 miles)
• Emory Johns Creek Hospital (7.2 miles)