Salude in Suwanee, GA

Pros

• Salude's staff were caring, attentive, and compassionate.
• The therapists were knowledgeable, dedicated, and effective.
• The facility was beautiful, clean, and inviting.
• Families felt welcomed and treated like part of the Salude family.
• Patients recovered well and gained independence with strong support.
• Many reviewers would highly recommend Salude to others.

Cons

• The facility took horrible care of a very important person in the reviewer's life.
• The staff nearly caused the patient's death by failing to administer pills on time, according to the reviewer.
• Salude obviously doesn't take reviews seriously.
• Staff told the wound was OK, but two days later the patient was unresponsive due to an infected wound.
• There was virtually no meaningful physical therapy, despite being billed as a rehab facility.
• The facility appears to prioritize billing Medicare over providing compassionate, effective care.
• Not deserving of even one star, and the reviewer would not recommend it.
• The nurses on the second floor were described as not caring and rude.
• Management and staff were accused of corruption, frequent turnover, and poor oversight.
• A family member reportedly sat in their own waste for hours with no assistance.

Review

Salude Suwanee is best suited for families seeking a rehab-focused pathway for a loved one after surgery or hospitalization, where the primary goal is to regain independence and return home. The facility's new, clean campus and calm, healing atmosphere are repeatedly praised, but the real differentiator is the intensity and attentiveness of the therapy program. When therapy teams are at their best, residents leave with meaningful mobility gains - walks that are longer, stairs that feel manageable, and a renewed sense of confidence. For families prioritizing aggressive PT/OT, structured daily schedules, and a rehab-oriented culture, Salude offers a compelling, action-oriented option.

However, this community may warrant alternatives for families whose chief concern is uninterrupted, predictable nursing care and flawless medication management. Across many reviews, there are persistent concerns about responsiveness and consistency on the nursing floor, with reports of long waits for help, missed or delayed medications, and gaps in basic daily care like bathing or timely calls to update families. Staffing volatility and management dynamics also surface in multiple accounts, coloring overall trust even when therapy outcomes shine. Those who require long-term custodial care, memory support, or a uniformly reliable bedside experience should closely compare Salude with other facilities that emphasize steadier staffing and steadier routines.

The strongest positives center on the rehab core: therapists who are organized, demanding in a constructive way, and capable of driving real progress. PT and OT are frequently described as top-tier, with patients sometimes returning home more independent than anticipated. The therapy program often runs with high frequency, and several nurses and CNAs receive consistent praise for their skill and compassion. The environment - clean, well-maintained, and capable of supporting recovery - amplifies these gains. When the therapy team is in sync with the rest of the care continuum, Salude demonstrates what the best rehab facilities can achieve: tangible, life-changing improvements in a matter of weeks.

Yet the negative strands cannot be ignored. Families report disparities in care quality that undermine the rehab gains, including medication not administered on time, calls for help answered slowly, and occasional questions about hygiene and basic comfort. Instances of miscommunication between administration, nursing, and therapy have left families feeling out of the loop and anxious about safety. Management scrutiny is a recurring theme, with some reviews describing leadership behavior as discouraging and misaligned with the promises of coordinated, family-centered care. In short, Salude's therapy strengths can be offset by on-the-floor care gaps and inconsistent daily operations.

For decision-making, approach Salude as a rehab-forward option rather than a comprehensive long-term care solution. Prospective families should press for specifics: how therapy is scheduled and staffed, who the primary care liaison is, and what the cadence of family updates looks like. Schedule tours that include conversations with both therapy leadership and floor nurses, and seek candid feedback from current residents or families about med timing, call-light response, and the consistency of daily routines. If the answers point to a well-oiled therapy-heavy model with dependable on-floor care, Salude can deliver strong outcomes. If not, it is prudent to compare with peers that emphasize steady nursing presence and more predictable daily care.

Bottom line: Salude Suwanee delivers notable rehabilitation results within a welcoming, well-kept setting, making it a strong contender for families prioritizing aggressive therapy and accelerated recovery. When the focus is on reliable bedside care and flawless medication management, however, vigilance is essential. The right fit depends on aligning the care strengths with the family's tolerance for variability in nursing communication and staffing stability. The prudent path is to visit with a clear checklist: witness the therapy workflow, verify staffing levels at the unit where a loved one will reside, and speak directly with current residents or their families about daily responsiveness and medication practices. In the right circumstances, Salude can be transformative; in others, a facility with more consistent on-site care may prove a safer, more predictable choice.

Restaurants

• McDonald's (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Subway (0.5 miles)
• Chick-Fil-A (2.3 miles)
• Bruster's Ice Cream (3.2 miles)
• Chick-Fil-A (3.5 miles)
• Culver's (3.9 miles)

Cafes

• Ding Tea (0.9 miles)
• Starbucks (2.3 miles)
• Starbucks (3.9 miles)
• Kung Fu Tea (5 miles)
• Starbucks (5 miles)

Physicians

• Crossroads Treatment Centers (1 miles)
• Thomas Eye Group - Suwanee Office (2.2 miles)
• Lawrenceville Family Practice (3.1 miles)
• Southern Dermatology (4.2 miles)
• Woolfson Eye Institute (4.5 miles)
• Milan Eye Center (4.6 miles)
• Tri County Internal Medicine (5.2 miles)

Parks

• Suwanee Creek Park (1.4 miles)
• Town Center Park (1.7 miles)
• PlayTown Suwanee (1.7 miles)
• George Pierce Park (1.9 miles)
• Rock Springs Park (2.5 miles)
• McKendree Park (3.8 miles)
• Chattahoochee Pointe Park (4.5 miles)

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Theaters

• Amc Sugarloaf Mills 18 (3.7 miles)
• AMC Colonial 18 (4.9 miles)

Places of Worship

• 12Stone Church - Central Campus (4.4 miles)
• First Baptist Church-Duluth (5.1 miles)
• First United Methodist Church of Lawrenceville (6.4 miles)
• Shirdi Sai Temple of Atlanta (6.8 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (5.2 miles)
• Emory Johns Creek Hospital (7.2 miles)